Help Trojan Removal

Hi

You'll need to attach! all the logs requesed as per the guide ( inline logs will get caught by the spam filter as you noticed as your thread did not appear )


One reason you may not be able to download ShowNew and GetRunKeys is that you need to tick the "remember me" box on logging into the forum.

 

Re: hhhelp VIRUS

Welcome to Majorgeeks!

Please follow our standard cleaning procedures which are necessary for us to provide you support. Also there are steps included for installing, running, and posting HijackThis logs as attachments.

• Run ALL the steps in this Sticky thread READ & RUN ME FIRST Before Asking for Support
• Make sure you check version numbers and get all updates.
• Very Important: Make sure you tell us the results from running the tutorial...was anything found? Were you unable to complete any of the scans?...Were you unable to download any of the tools?...Did you do the on-line scans as suggested? etc.

• After doing ALL of the above you still have a problem make sure you have booted to normal mode and run the steps in the below link to properly use HijackThis and attach a log:

Downloading, Installing, and Running HijackThis​

Make sure you also rename HijackThis.exe as suggested in the procedures. Use analyse.exe for the new name. This is very important due to some new infections going around.​

• When you return to make your next post, make sure you attach the following logs and that you have run these scans in the following order too:
  • CounterSpy
  • AVG Antispyware log - ONLY IF NEEDED you were not able to run CounterSpy
  • Bitdefender - from step 6
  • Panda Scan - from step 6
  • runkeys.txt - the log from GetRunKey.bat
  • newfiles.txt - the log from ShowNew.bat
  • HijackThis

NOTE: You can only attach 3 files in a single message so it will require that you use two messages to attach all of these logs!

 

attached HJT log

However you will have to complete Hijackthis again as its not installed in the location as specified in the guide, this is exactly were we mention not to install it C:\Documents and Settings\gmayhugh\Desktop\highjack this\highjack this\analyse.exe

 

attached HJT log and merged your new thread into this as its best and good policy to keep all posts in the same thread for continuity.

However you will have to complete Hijackthis again as its not installed in the location as specified in the guide, this is exactly were we mention not to install it C:\Documents and Settings\gmayhugh\Desktop\highjack this\highjack this\analyse.exe

 

Are you still having problems?

Did you install Bitdefender and Panda ActiveScan (rather than just doing the online scan)?

If so, you need to uninstall them! Having more than one anti-virus installed will give you problems.

 

I don't think it is the AV that is so important (though I don't recommend paid for software), as much as the surfing hadits:
How to Protect Yourself.

You can re-run HJT and delete the following items:
click Scan and select the following lines but DO NOT CLICK FIX until you exit all browser sessions including the one you are reading in right now:


O8 - Extra context menu item: RapidShare-Download - res://C:\Documents and Settings\gmayhugh\Desktop\RapidShare - the way YOU like it!\more-rapid.exe/RsMenExt.html
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra button: PartyPoker.net - {F4430FE8-2638-42e5-B849-800749B94EED} - C:\Program Files\PartyGaming.Net\PartyPokerNet\RunPF.exe (file missing) G
O9 - Extra 'Tools' menuitem: PartyPoker.net - {F4430FE8-2638-42e5-B849-800749B94EED} - C:\Program Files\PartyGaming.Net\PartyPokerNet\RunPF.exe (file missing) G
O9 - Extra button: Bodog Poker - {F47C1DB5-ED21-4dc1-853E-D1495792D4C5} - C:\Program Files\Bodog Poker\BPGame.exe (file missing)
O23 - Service: AOL Connectivity Service (AOL ACS) - America Online, Inc. - C:\PROGRA~1\COMMON~1\AOL\ACS\AOLacsd.exe

After clicking Fix, exit HJT.

Run CCleaner as I am still seeing things in your temp folder.

Attach new logs for:
GetRun
ShowNet
HJT

And PLEASE tell me exactly what "issues" you are refering to....

 

Again run HJT and have it fix the below items:


R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = www.yahoo.com

(If you don't know what this is remove it
O8 - Extra context menu item: RapidShare-Download - res://C:\Documents and Settings\gmayhugh\Desktop\RapidShare - the way YOU like it!\more-rapid.exe/RsMenExt.html


If this is on your desktop, remove it.
Do a search for "more-rapid.exe" and delete it if found.

Otherwise you look pretty clean.

How to Protect Yourself

Let me know if you have further problems.

And don't forget to toggle system restore....trun it off, restart the computer and then turn it back on.

 

The only other things I am seeing are these:

If you don't know what they are, delete them.
C:\Documents and Settings\gmayhugh\Desktop\NIS071020.exe
C:\Documents and Settings\gmayhugh\Desktop\0580
C:\Documents and Settings\gmayhugh\Desktop\05-1150
C:\Documents and Settings\gmayhugh\Desktop\exterm-setup-0004.exe
C:\WINDOWS\smproflt.dll

I would also suggest that you uninstall this:
ROR POP CD CRACK

If you are not having any other malware problems, it is time to do our final steps:

1. If we used Pocket Killbox during your cleanup, do the below
   • Run Pocket Killbox and select File, Cleanup, Delete All Backups
2. If we used ComboFix you can delete the ComboFix.exe file and associated C:\combofix.txt log that was created.
3. If we user SDFix you can delete all the SDFix related files and folders from your Desktop or whereever you installed it.
4. If we used VundoFix, you can delete the VundoFix.exe file and the C:\VundoFix Backups folder and C:\vundofix.txt log that was created.
5. If we had your run FixWareOut, you can delete the Fixwareout.exe file and the C:\fixwareout folder.
6. If we had you download any registry patches like fixme.reg or fixWLK.reg (or any others), you can delete these files now.
7. You can delete the ShowNew.Zip and GetRunkey.Zip files and the files that you extracted from the ZIP files. You can also delete the C:\newfiles.txt and C:\runkeys.txt logs that were created
8. If you are running Windows XP or Windows ME, do the below:
   • go back to step 8 of the READ & RUN ME to Disable System Restore which will flush your Restore Points.
   • Then reboot and Enable System Restore to create a new clean Restore Point.
9. After doing the above, you should work thru the below link:
   • How to Protect yourself from malware!

 

Your welcome.....safe surfing!!