Help! Trojan.Vundo.B

Discussion in 'Malware Help (A Specialist Will Reply)' started by sunburn7171, Apr 29, 2005.

  1. sunburn7171

    sunburn7171 Private E-2

    Hi guys:
    Ok here is my problem..:(. I was downloading a software from limewire and when I installed it my Norton AntiVirus flipped out and has been "notifying" me ever since. Supposidly I have Trojan.Vundo.B. i looked it up and Norton claims that they discovered it on the 27th of this month.
    I used Ad-Aware, Bazooka, SpyDoctor, SpyBot and none of them found it.
    However, Norton did find it in my c:/windows/web folder. It would not let me clean, delete or quarantine it due to the fact that it is in use. So I did it all again in Safe mode, nothing! I found on their website the procedure to get rid of it....but it didnt work...all I accomplished was deleting to affiliated regedit things. i tried deleting the file from window explorer, and it still wouldn't let me. PLEASE help me!
    Charlie
     
  2. deant

    deant Private E-2

    I have the same problem since yesterday. Have followed all the Norton suggested actions to remove the virus but have had no luck. It also seems like no other virus protection catches the virus.

    Any suggestions on possible solutions would be appreciated.
     
  3. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    These can be a pain to fix. The new versions are not detected or fix by anything but manual procedures. But just in case, have you run this yet: Symantec Trojan.Vundo Removal Tool

    Let me know if it finds anything!

    After that please do the below which will help us get you into a know stated before continuing to fix the Vundo problems.

    - Run ALL the steps in this Sticky thread READ ME FIRST BEFORE ASKING FOR SUPPORT: Basic Spyware, Trojan And Virus Removal Make sure you check version numbers and get all updates.

    - Very Important: Make sure you tell us the results from running the tutorial...was anything found? Were you unable to complete any of the scans?...Were you unable to download any of the tools?...Did you do the on-line scans as suggested? etc.


    After doing ALL of the above you still have a problem:

    - Download HijackThis 1.99.1

    - Unzip the hijackthis.exe file to a folder you create named C:\Program Files\HJT

    - Do NOT run Hijack This from the Desktop, a temp folder, or a sub-folder of C:\Documents and Settings, or choose to run it directly from the downloaded ZIP file.

    - Before running HijackThis: You must close each of the following:your web browser, e-mail client, instant messenger, and programs like notepad, wordpad, MS Word etc. And any other unnecessary running programs.

    - Run HijackThis and save your log file.

    - Post your log as an ATTACHMENT to your next message. (Do NOT copy/paste the log into your post).
     
  4. deant

    deant Private E-2

    Yesterday I had tried the Symantec tool and it did not remove the virus. That being said, today Symantec posted a new tool specifically for the Vundo.B virus. When I ran it in normal mode the tool did not remove the virus. I then went to the safe mode and reran the tool and it did eliminate the virus. Also when in the safe mode I made a point of removing the registry items that are listed in the Symantec directions.

    Here is the link to the Symantec site: http://securityresponse.symantec.com/avcenter/venc/data/trojan.vundo.b.html

    Hope this helps anyone else that has the problem.
     
  5. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    Yes! Thanks I have it at the top of the page in a Sticky thread now.
     

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