Help!! Virtumonde won't leave me alone

Discussion in 'Malware Help (A Specialist Will Reply)' started by edeee, Oct 22, 2008.

  1. edeee

    edeee Private E-2

    inspiron 9300, windows xp, media center edition, version 2002, sp2, 2GHz processor, 798MHz, 2gb ram

    so i've done everything in the READ ME FIRST MALWARE REMOVAL guide & windows xp clean guide.

    superantispy, malwarebytes and ccleaner all run clean, nothing detected. but spybot S&D always comes up with Virtumonde. says it is in firefox browser default or something like that. i fix it, but it comes back every time i run spybot.

    attached are my spybot, SAS and malwarebyte logs. if anyone out there can help, let me know and i'll post new combofix and mgtools logs.

    in cCleaner's list of applications i see 'AutoUpdate', which according to step 1 of the 'READ ME FIRST MALWARE REMOVAL' i should remove, but when i try to delete it i get an error msg saying uninstaller can't be found or can't be run, something along those lines. i'm not sure if this is related to my virtumonde problem... or if it is a problem at all...

    help...
     

    Attached Files:

  2. bjgarrick

    bjgarrick MajorGeeks Admin - Malware Expert

    Welcome to MG's!

    You missed a few steps in the READ ME. Please go back to the READ ME and the procedure for your OS and download MGTools and ComboFix.

    Once downloaded, first run ComboFix and get the log, next run MGTools and attach those logs.
     
  3. edeee

    edeee Private E-2

    here are my combofix and mglogs
     

    Attached Files:

  4. bjgarrick

    bjgarrick MajorGeeks Admin - Malware Expert

    http://www.majorgeeks.com/images/grenade.gifWelcome to MajorGeeks.com!http://www.majorgeeks.com/images/grenade.gif

    Pre-Instructions:
    1. First, please disable any antivirus and/or antispy programs you have installed so they will not block this fix.
    2. Print out these instructions or save them to a text file so that you can operate with All Browser Windows CLOSED.
    3. Next, disable Spybot's Tea Timer feature as it can cause problems with this fix.
    Step 1:
    Run C:\MGtools\analyse.exe by double clicking on it (Note: if using Vista, don't double click, use right click and select Run As Administrator). This is really HijackThis (select Do a system scan only) and select the following lines but DO NOT CLICK FIX until you exit all browser sessions including the one you are reading in right now:
    Again, make sure ALL browser windows are closed when you click FIX.

    Step 2:
    Now we need to use ComboFix to remove a bunch of malware files.
    • Make sure that combofix.exe that you downloaded while doing the READ & RUN ME is on your Desktop but Do not run it!
      • If it is not on your Desktop, the below will not work.
    • Open Notepad and copy/paste the text in the below quote box into it:
    • Save the above as CFscript.txt and make sure you save it to the same location (should be on your Desktop) as ComboFix.exe
    • At this point, you MUST EXIT ALL BROWSERS NOW before continuing!
    • You should have both the ComboFix.exe and CFScript.txt icons on your Desktop.
    • Now use your mouse to drag CFscript.txt on top of ComboFix.exe
    • Follow the prompts.
    • When it finishes, a log will be produced named c:\combofix.txt
    • I will ask for this log below
    Note:

    Do not mouseclick combofix's window while it is running. That may cause it to stall.

    Step 3:
    Default Security Settings

    To Default Security Settings:
    For Internet Explorer 6 users:
    Click Start > Run > type inetcpl.cpl and press ENTER, when Internet Properties comes up navigate to the Security Tab and click Default Level for the following:
    • Internet
    • Local Intranet
    • Trusted Sites
    • Restricted Sites.
    Click OK to exit.

    For Internet Explorer 7 users:
    Click Start > Run > type inetcpl.cpl and press ENTER, when Internet Properties comes up, navigate to the Security Tab and simply click the "Reset all zones to default level" button. Click OK to exit.

    Step 4:
    Please download ATF Cleaner by Atribune. This program does not require an installation. The executable actually runs the program.

    NOTE: This program is for Windows XP and Windows 2000 only. ATF Cleaner will remove all files from the items that are checked so if you have some cookies you'd like to save. Please move them to a different directory first.
    • Double-click ATF-Cleaner.exe to run the program.
    • Under Main choose: Select All
    • Click the Empty Selected button.
    If you use Firefox browser
    • Click Firefox at the top and choose: Select All
    • Click the Empty Selected button.
      • NOTE: If you would like to keep your saved passwords, please click No at the prompt.
    If you use Opera browser
    • Click Opera at the top and choose: Select All
    • Click the Empty Selected button.
      • NOTE: If you would like to keep your saved passwords, please click No at the prompt.
    Click Exit on the Main ATF Cleaner menu to close the program.


    Step 5:
    Now run the C:\MGtools\GetLogs.bat file by double clicking on it (Note: if using Vista, don't double click, use right click and select Run As Administrator).

    Then attach the below logs:
    • C:\ComboFix.txt
    • C:\MGlogs.zip
    Let me know of any problems you may have encountered with the above instructions and also let me know how things are running now.
     

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