Help! Win32:Kates-Al trojan removal

Discussion in 'Malware Help (A Specialist Will Reply)' started by eiggstu, Jul 12, 2010.

  1. eiggstu

    eiggstu Private E-2

    Hi

    Can someone please advise me how to get rid of a trojan which has been hanging around my computer for the last few weeks? My AV (avast) is detecting it and moving it to it's virus chest, but it doesn't seem to be able to get rid of it.

    The trojan's name is "Win32:Kates-Al". I have gone through all the steps described in the "Read me first" thread and it is still there.

    It seems to be located in a file called: "oybtxgx.bak" which is in the folder: "C:\Documents and Settings\Stuart Thomson\Local Settings\Temp". When I try to delete the file it reappears immediately.

    I have attached the first 3 logs with this message and will attach the other 2 with the next post.

    Thanks in advance!

    Stuart
     

    Attached Files:

  2. eiggstu

    eiggstu Private E-2

    Here is the RootRepeal log.

    I am having problems uploading the MGlogs.zip file. Should I extract all the files and then upload them individually?

    Cheers!

    Stuart
     

    Attached Files:

  3. dr.moriarty

    dr.moriarty Malware Super Sleuth Staff Member

    Hello, eiggstu

    Exactly what problem are you having attaching the MGLogs.zip?
     
  4. eiggstu

    eiggstu Private E-2

    Hi dr moriarty - thanks for getting back to me!

    Every time I try to upload the "C:\MGlogs.zip" file, I get an error message saying "Internet Explorer cannot display the webpage".

    The file is 141kb when compressed so it shouldn't be too big, any suggestions?!

    Cheers

    Stuart
     
  5. Kestrel13!

    Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

    Try another browser or if you're really still struggling transfer the mglogs.zip to a flashdrive and attach it here using another computer.
     
  6. eiggstu

    eiggstu Private E-2

    Thanks for your help so far guys - I'm actually going on holiday for a couple of weeks so I'll try and upload the mglogs.zip when I get back.

    Thanks again!

    Stuart
     
  7. dr.moriarty

    dr.moriarty Malware Super Sleuth Staff Member

    :) This thread will remain open for you - enjoy your holiday!

    dr.m
     

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