Help!! Windows explorer troubles, Popups, internet keeps disconnecting by itself?

Discussion in 'Malware Help (A Specialist Will Reply)' started by fin1, Feb 6, 2005.

  1. fin1

    fin1 Private E-2

    Hello, Please help me. Having all kinds of problems. Internet keeps turning off and then coming back on when it wants. Popups like crazy. Windows explorer not functioning properly. I went step by step with your how to remove spyware, trojans etc. The more i do the worse it seems to be getting. Please help. This is very frustrating.

    Thank You

    fin1
     
  2. TheOldThug

    TheOldThug First Sergeant

    Welcome

    We ask that you do all of the TUTORIAL first.

    After doing ALL of the TUTORIAL if you still have a problem:

    Make sure you have HijackThis 1.99 and follow the guidelines on where to install it and how to post a log as an attachment. This is all covered in the sticky thread NO HIJACK THIS LOG FILES BEFORE READING THIS: HJT Tutorial & LOG File Posting

    Now post a HijackThis log as an attachment to your message (Do not post the log inline). All running programs should be closed, INCLUDING YOUR WEB BROWSER, e-mail. Close before running Hijack This!

    To repeat: Do NOT run Hijack This from the Desktop, a temp folder, or a sub-folder of C:\Documents and Settings, or choose to run it directly from the downloaded ZIP file. Place it in its own folder for example C:\Program Files\HJT
     
  3. fin1

    fin1 Private E-2

    I did everything in the tutorial but still getting worse please help.
     

    Attached Files:

  4. TheOldThug

    TheOldThug First Sergeant

    Let's get you started, you have alot. There are some more things that Chas or PP will help you fix

    Please print out these instructions so that you can operate with ALL Browser Windows CLOSED.
    Please make sure System Restore is OFF and the Viewing of Hidden Files is Enabled as per the tutorial.

    Please look in Add or Remove Programs for the following and Uninstall them if found:

    TV Media
    TBuninst
    HuntBar
    Sidefind
    Ares
    Viewpoint
    IstSvc
    SideFind
    Spyware Adware Remover

    NOW:
    Please look in Task Manager (ctrl-alt-del)and try to END the following running processes, if found:

    blqtexfg.exe
    newpop446.exe
    mxxdaek.exe
    hffsrv.exe
    istsvc.exe
    abgmix.exe
    TBuninst.exe

    Now scan with HijackThis and Check the Boxes for the following:

    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://www.portalsearching.com/search.php
    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
    R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://www.portalsearching.com/search.php?phrase=%s
    R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
    R3 - URLSearchHook: (no name) - _{CA0E28FA-1AFD-4C21-A8DC-70EB5BE2F076} - (no file)
    R3 - URLSearchHook: (no name) - _{20EC3D2D-33C1-4C9D-BC37-C2D500688DA2} - (no file)
    R3 - URLSearchHook: (no name) - {20EC3D2D-33C1-4C9D-BC37-C2D500688DA2} - C:\Program Files\TV Media\TvmBho.dll
    O4 - HKLM\..\Run: [vEqi9zt] C:\WINDOWS\fmg7p.exe
    O4 - HKLM\..\Run: [GIF] c:\WINDOWS\System32\GIF89a
    O4 - HKLM\..\Run: [g] C:\WINDOWS\System32\abgmix.exe
    O4 - HKLM\..\Run: [hynepqib] C:\WINDOWS\System32\blqtexfg.exe
    O4 - HKLM\..\Run: [Uninstall_TBPS] C:\WINDOWS\Temp\TBuninst.exe /remove
    O4 - HKLM\..\Run: [ViewMgr] C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
    O4 - HKLM\..\Run: [loads.exe] C:\WINDOWS\newpop446.exe
    O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
    O4 - HKLM\..\Run: [TrojanScanner] D:\Program files\Trojan Remover\Trjscan.exe
    O4 - HKLM\..\Run: [IST Service] C:\Program Files\ISTsvc\istsvc.exe
    O4 - HKLM\..\Run: [-
    ] C:\WINDOWS\mxxdaek.exe
    O4 - HKCU\..\Run: [ares] "C:\Program Files\Ares\Ares.exe" -h
    O4 - HKCU\..\Run: [spywatch] D:\Program files\Spyware Adware Remover\SpywareRemover\SpyWatch.exe /STARTUP
    O4 - HKCU\..\Run: [SpySweeper] "D:\Program files\Spysweeper 3.0\SpySweeper v3.0 b113 with crack\Spy Sweeper\SpySweeper.exe" /0

    O9 - Extra button: SideFind - {10E42047-DEB9-4535-A118-B3F6EC39B807} - C:\Program Files\SideFind\sidefind.dll
    O9 - Extra button: PartyPoker.com - {B7FE5D70-9AA2-40F1-9C6B-12A255F085E1} - C:\Program Files\PartyPoker\IEExtension.dll (file missing)
    O9 - Extra 'Tools' menuitem: PartyPoker.com - {B7FE5D70-9AA2-40F1-9C6B-12A255F085E1} - C:\Program Files\PartyPoker\IEExtension.dll (file missing)

    O15 - Trusted Zone: *.media-motor.net

    O16 - DPF: ConferenceRoom Java Client - http://irc.theamateurchat.com/java/cr.cab
    O16 - DPF: DigiChat Applet - http://host16.digichat.com/DigiChat/DigiClasses/Client_IE.cab
    O16 - DPF: RaptisoftGameLoader - http://www.miniclip.com/hamsterball/raptisoftgameloader.cab
    O16 - DPF: Yahoo! Chat - http://us.chat1.yimg.com/us.yimg.com/i/chat/applet/c381/chat.cab
    O16 - DPF: {00B71CFB-6864-4346-A978-C0A14556272C} (Checkers Class) - http://messenger.zone.msn.com/binary/msgrchkr.cab
    O16 - DPF: {1C955F3B-5B32-4393-A05D-24B4970CD2A1} - http://streamp.babenet.com/cabs/videox.cab
    O16 - DPF: {288C5F13-7E52-4ADA-A32E-F5BF9D125F98} (CR64Loader Object) - http://www.miniclip.com/platypus/miniclipGameLoader.dll
    O16 - DPF: {2917297F-F02B-4B9D-81DF-494B6333150B} (Minesweeper Flags Class) - http://messenger.zone.msn.com/binary/MineSweeper.cab31267.cab
    O16 - DPF: {2A32B14F-4D29-4EA3-AC54-E9B19F436CE7} (Scanner Class) - http://www.windowsecurity.com/trojanscan/TDECntrl.CAB
    O16 - DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} (Symantec AntiVirus scanner) - http://security.symantec.com/sscv6/SharedContent/vc/bin/AvSniff.cab
    O16 - DPF: {34A44FCF-50E3-63A5-A8DA-7835752B9571} - http://www.captaincode.com/ccbar/ccbar.cab
    O16 - DPF: {41F17733-B041-4099-A042-B518BB6A408C} - http://a1540.g.akamai.net/7/1540/52...pple.com/mickey/us/win/QuickTimeInstaller.exe
    O16 - DPF: {4CF5275B-CDBC-11D3-A8AF-0090279A5978} - http://www.sexxx-direct.com/BHO.CAB
    O16 - DPF: {56336BCB-3D8A-11D6-A00B-0050DA18DE71} (RdxIE Class) - http://software-dl.real.com/106599cc3a9e8c4d5019/netzip/RdxIE601.cab
    O16 - DPF: {5DA9D8E0-5A57-11CF-9E36-00C0930198C0} (Pegasus ImagN' 32-bit (Windowed) ActiveX Control v4.00) - http://192.168.123.221/web/NetCam.cab
    O16 - DPF: {683DFF0F-331F-44D2-B69B-46D7BFB58F32} (VacPro.canada_ver3) - http://www.advnt01.com/dialer/canada_ver3.CAB
    O16 - DPF: {91413D86-9F27-402C-B5E3-DEBDD122C339} - http://content2.netvenda.com/sites/games-intl/ca/games5.cab
    O16 - DPF: {91433D86-9F27-402C-B5E3-DEBDD122C339} - http://www.netvenda.com/sites/games-intl/ca/games1.cab
    O16 - DPF: {92F02779-6D88-4958-8AD3-83C12A86ADC7} - file://C:\WINDOWS\system32\SearchBar\zpprf1sh.exe
    O16 - DPF: {9D0A9D98-5221-430A-A02D-76F0827C82D1} (ADialer Class) - http://www.dialer-shop.com/im6/celebrita.cab
    O16 - DPF: {A031D222-B496-11D2-9CC8-00105A10AAF6} (WONWebLauncher Class) - http://play.hoylegames.com/cab/WONWebLauncherControl.cab
    O16 - DPF: {C02226EB-A5D7-4B1F-BD7E-635E46C2288D} (Toontown Installer ActiveX Control) - http://download.toontown.com/sv1.0.14.47/ttinst.cab
    O16 - DPF: {CC05BC12-2AA2-4AC7-AC81-0E40F83B1ADF} (Live365Player Class) - http://www.live365.com/players/play365.cab
    O16 - DPF: {E62A47D8-74B1-4A93-963A-E5E43B7CC5C2} (UCSearch.ucUCSearch) - http://www.zuvio.com/UCSearch.CAB
    O16 - DPF: {FFFF0021-0002-101A-A3C9-08002B2F49FB} - http://www.7adpower.com/dialer/A091AEM.exe

    Again, make sure All Browser Windows are Closed when you Click FIX.

    NOW:
    Please boot into Safe Mode with the Viewing of Hidden Files Enabled and navigate to and DELETE the following file(s) and folder(s) if they should remain:

    C:\WINDOWS\System32\blqtexfg.exe
    C:\WINDOWS\newpop446.exe
    C:\WINDOWS\mxxdaek.exe
    C:\WINDOWS\system32\hffsrv.exe
    C:\Program Files\ISTsvc\istsvc.exe
    C:\Program Files\TV Media <--- the whole folder
    C:\WINDOWS\fmg7p.exe
    C:\WINDOWS\System32\abgmix.exe
    C:\WINDOWS\Temp\TBuninst.exe


    If you get an error when deleting a file. Right click on the file and check to see if the read only attribute is checked. If it is, uncheck it and try again.


    NEXT:
    Run CCleaner and Spybot S&D and have Spybot fix what it finds.

    THEN:
    Go to Start > Run and type: cleanmgr and then click OK. Make sure the boxes for these are checked:
    Temporary Files
    Temporary Internet Files
    Recycle Bin


    And Click OK.

    Reboot to Normal Windows and Scan with HijackThis and attach that log.
    Let me know how your computer is running now and if you had trouble with the above instructions.

    Good luck :)


    EDIT PP: You have a lot of crap in 016 DPF section that needs to go. Also, you have a VX2 variant issue.
     
    Last edited by a moderator: Feb 6, 2005
  5. TheOldThug

    TheOldThug First Sergeant

    On this part:

    NOW:
    Please boot into Safe Mode with the Viewing of Hidden Files Enabled and navigate to and DELETE the following file(s) and folder(s) if they should remain:


    C:\Program Files\ISTsvc <--- take out whole folder not just the ISTsvc.exe in the original line that I had that read:
    C:\Program Files\ISTsvc\istsvc.exe
     
  6. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    Please download the following tools and save them where you will be able to find them. I save stuff like this to a C:\downloads\Spyware-Stuff folder and I put each in their own subfolder. It makes it easy to find. Make sure you download them from the links below:

    L2MeFix Tool

    Generic Detection Tool - NT/2000/XP

    VX2.BetterInternet Finder XP/2k - Version Msg126

    Pocket KillBox

    LSP - Fix


    Please make sure System Restore is OFF and the Viewing of Hidden Files is Enabled as per the tutorial.

    Please print out these instructions now or save locally so that you can operate with All Browser Windows CLOSED.

    Exit Browsers now before continuing


    First Step:

    Now run LSP-Fix.

    Check the Box labeled "I know what I'm doing" and then click on the dolsp.dll file (in the “Keep” section) to select it.

    Then, Select the >> button to move dolsp.dll into the Remove section.

    Now, click the Finish Button. When the Repair Summary box appears, click OK.

    Second Step:

    IExtract all the files from the Generic Detection Tool into its own folder.
    Then run find.bat. Post the log it creates back here as an attachment (do it later when we reconnect). Make sure you wait long enough for it to complete. A window with the log will popup when it finishes.

    Third Step:
    Please move the L2MeFix Tool to your Desktop and DoubleClick l2mfix.exe. Click the Install button to extract the files and follow the prompts, then open the newly added l2mfix Folder on your Desktop. DoubleClick l2mfix.bat and Type 1 and ENTER to select Option #1 for Run Find Log . Allow it as much time as it needs to run until NotePad opens with a log.

    NOTE: Please do not run any other options or files in the l2mfix Folder!
    Come back here and post as attachments the l2mfix log the find.bat log (normally already named output.txt) and a new HJT log (this will require two posts as only two attachments can be made in a message).Based on those logs, we will determine the next steps. Please DO NOT REBOOT after scanning for these logs!! Otherwise problems may mutate and spread. Wait for me to get back to you with the next steps.
     
  7. PhilliePhan

    PhilliePhan Guest

    Hey Chas,

    Didn't see you! I added some items to Thug's original Fix. Will bug out now! ;)


    PP
     
  8. fin1

    fin1 Private E-2

    Here is everything you requested. Thank you so much for helping.
     

    Attached Files:

  9. fin1

    fin1 Private E-2

    and the third file.
     

    Attached Files:

  10. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    Okay let's continue the cleanup. You must ALWAYS remember to exit all browsers before running HijackThis. You had IE running as shown by this line:
    C:\Program Files\Internet Explorer\IEXPLORE.EXE

    It is not a good idea to use Ares. It contains adware.

    Running a pirated copy of SpySweeper is also a bad idea. SpySweeper v3.0 b113 with crack

    Who knows what problems you may have picked up from the sight you got that from.

    You should uninstall Spyware Remover, it is on the below list of rogue/suspect spyware removal tools.
    http://www.spywarewarrior.com/rogue_anti-spyware.htm


    Step 1:

    Print or save these instructions locally now because you will have to be disconnected with no browsers open in the next step.

    Please make sure ALL Browser Windows are Closed and also you should physically disconnect from the Internet by unplugging your cable.

    Go to the L2MFix Folder on your Desktop and DoubleClick l2mfix.bat and type 2 and ENTER to select option #2 for Run Fix. Then, press any key to Reboot your machine.
    Your computer will go bazonkers (now there's a great technical term!) for a bit, but just let it run. It should eventually spit out another log in Notepad. Please attach that log later when the remaining steps are completed.

    Again, don't run any other files in the L2MFix folder.

    Step 2:

    If you are using WinXP or WinMe, make sure you have system restore disabled (per the tutorial).
    For all OS types, make sure viewing of hidden files is enabled (per the tutorial).

    Please bring up Task Manager by hitting CTRL-ALT-DEL and click the Processes tab. Look for the below process(es) and if found, End them:
    C:\WINDOWS\system32\fmxowlui5.exe

    Run HijackThis and select the following lines but DO NOT CLICK FIX until you exit all browser sessions including the one you are reading in right now:
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://www.portalsearching.com/search.php
    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
    R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://www.portalsearching.com/search.php?phrase=%s
    R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
    O1 - Hosts: 69.20.16.183 auto.search.msn.com
    O1 - Hosts: 69.20.16.183 ieautosearch
    O1 - Hosts: 69.20.16.183 search.netscape.com
    O2 - BHO: (no name) - {2F5DBEBF-C9D9-6020-C070-CDE66F65F4CC} - C:\WINDOWS\system32\fjdabevy.dll
    O2 - BHO: (no name) - {702DB1CA-CC6C-2D8E-376D-4763760D0AF8} - C:\WINDOWS\system32\jseofwzp.dll
    O2 - BHO: (no name) - {8A4F2B07-16F9-F168-3125-28E4FF97CBD9} - C:\WINDOWS\system32\tsngbzmc.dll
    O4 - HKLM\..\Run: [GIF] c:\WINDOWS\System32\GIF89a
    O4 - HKLM\..\Run: [g] C:\WINDOWS\System32\abgmix.exe

    Do you recognize this next line? It seems suspicious to me. If not, fix it too.
    O4 - Startup: Deer Hunter 2005 Registration.lnk = D:\Program files\Deer Hunter 2005\Deer Hunter 2005\ATR1.EXE

    O9 - Extra button: PartyPoker.com - {B7FE5D70-9AA2-40F1-9C6B-12A255F085E1} - C:\Program Files\PartyPoker\IEExtension.dll (file missing)
    O9 - Extra 'Tools' menuitem: PartyPoker.com - {B7FE5D70-9AA2-40F1-9C6B-12A255F085E1} - C:\Program Files\PartyPoker\IEExtension.dll (file missing)
    O15 - Trusted Zone: *.media-motor.net
    O16 - DPF: ConferenceRoom Java Client - http://irc.theamateurchat.com/java/cr.cab
    O16 - DPF: DigiChat Applet - http://host16.digichat.com/DigiChat/DigiClasses/Client_IE.cab
    O16 - DPF: RaptisoftGameLoader - http://www.miniclip.com/hamsterball/raptisoftgameloader.cab
    O16 - DPF: {1C955F3B-5B32-4393-A05D-24B4970CD2A1} - http://streamp.babenet.com/cabs/videox.cab
    O16 - DPF: {288C5F13-7E52-4ADA-A32E-F5BF9D125F98} (CR64Loader Object) - http://www.miniclip.com/platypus/miniclipGameLoader.dll
    O16 - DPF: {34A44FCF-50E3-63A5-A8DA-7835752B9571} - http://www.captaincode.com/ccbar/ccbar.cab
    O16 - DPF: {4CF5275B-CDBC-11D3-A8AF-0090279A5978} - http://www.sexxx-direct.com/BHO.CAB
    O16 - DPF: {56336BCB-3D8A-11D6-A00B-0050DA18DE71} (RdxIE Class) - http://software-dl.real.com/106599cc3a9e8c4d5019/netzip/RdxIE601.cab
    O16 - DPF: {5DA9D8E0-5A57-11CF-9E36-00C0930198C0} (Pegasus ImagN' 32-bit (Windowed) ActiveX Control v4.00) - http://192.168.123.221/web/NetCam.cab
    O16 - DPF: {683DFF0F-331F-44D2-B69B-46D7BFB58F32} (VacPro.canada_ver3) - http://www.advnt01.com/dialer/canada_ver3.CAB
    O16 - DPF: {91413D86-9F27-402C-B5E3-DEBDD122C339} - http://content2.netvenda.com/sites/games-intl/ca/games5.cab
    O16 - DPF: {91433D86-9F27-402C-B5E3-DEBDD122C339} - http://www.netvenda.com/sites/games-intl/ca/games1.cab
    O16 - DPF: {92F02779-6D88-4958-8AD3-83C12A86ADC7} - file://C:\WINDOWS\system32\SearchBar\zpprf1sh.exe
    O16 - DPF: {9D0A9D98-5221-430A-A02D-76F0827C82D1} (ADialer Class) - http://www.dialer-shop.com/im6/celebrita.cab
    O16 - DPF: {A031D222-B496-11D2-9CC8-00105A10AAF6} (WONWebLauncher Class) - http://play.hoylegames.com/cab/WONWebLauncherControl.cab
    O16 - DPF: {C02226EB-A5D7-4B1F-BD7E-635E46C2288D} (Toontown Installer ActiveX Control) - http://download.toontown.com/sv1.0.14.47/ttinst.cab
    O16 - DPF: {E62A47D8-74B1-4A93-963A-E5E43B7CC5C2} (UCSearch.ucUCSearch) - http://www.zuvio.com/UCSearch.CAB
    O16 - DPF: {FFFF0021-0002-101A-A3C9-08002B2F49FB} - http://www.7adpower.com/dialer/A091AEM.exe
    O23 - Service: ulzopzalzkxy - Unknown - C:\WINDOWS\system32\fmxowlui5.exe

    After clicking Fix, exit HJT.
    Boot into safe mode and use Windows Explorer to delete:
    C:\WINDOWS\system32\fmxowlui5.exe
    C:\WINDOWS\system32\fjdabevy.dll
    C:\WINDOWS\system32\jseofwzp.dll
    C:\WINDOWS\system32\tsngbzmc.dll
    c:\WINDOWS\System32\GIF89a
    C:\WINDOWS\System32\abgmix.exe
    C:\Program Files\PartyPoker <-- the whole folder
    If you get an error when deleting a file. Right click on the file and check to see if the read only attribute is checked. If it is, uncheck it and try again.

    Now reboot in normal mode and post a new HJT log. And tell us how things are working.


    Step 3: Come back and post follow up logs
    Now reconnect to the internet and come back here and post and attach the L2MeFix Log and a new HJT log.

    Okay after doing the above DO NOT REBOOT.
     
  11. fin1

    fin1 Private E-2

    Ok here are the log files. If you guys are getting tired and need some sleep we can continue this tomorrow. Thanks again

    fin1
     

    Attached Files:

  12. fin1

    fin1 Private E-2

    Oh yeah I also uninstalled spyware remover and spysweeper.
     
  13. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    Looking better! Now run the find.bat file from the Generic Detection Tool again and post its log. We need to make sure everything was found and fixed.


    Run HijackThis and select the following lines but DO NOT CLICK FIX until you exit all browser sessions including the one you are reading in right now:
    O2 - BHO: (no name) - {2F5DBEBF-C9D9-6020-C070-CDE66F65F4CC} - (no file)
    O2 - BHO: (no name) - {702DB1CA-CC6C-2D8E-376D-4763760D0AF8} - (no file)
    O2 - BHO: (no name) - {8A4F2B07-16F9-F168-3125-28E4FF97CBD9} - (no file)
    O4 - HKCU\..\Run: [spywatch] D:\Program files\Spyware Adware Remover\SpywareRemover\SpyWatch.exe /STARTUP

    After clicking Fix, exit HJT.
    Reboot into normal mode and post a new HJT log
    .

    And tell us how things are working.
     
  14. fin1

    fin1 Private E-2

    Hello, Seems to be alot faster now. Its asking me to re-activate windows? Here are the log files.

    Fin1
     

    Attached Files:

  15. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    I would like to know where you went surfing between your last HJT log and this one and what you were downloading and installing. You have a whole bunch of new bad stuff in your log now.

    Can you explain?

    I can! You reinstalled the pirated software again and all your problems are back and then some. If you insist upon using this illegal software, I cannot and will not keep working on trying to repair your system.
     
  16. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    Is your copy of Windows legal? If so, re-activate it.
     
  17. fin1

    fin1 Private E-2

    I'm sorry, my kids came back from school and went on the pc before i came back home. very sorry about that. but i did not install any old software or any thing else. i apologize for this. it will not happen again. Sorry again. and yes it is a legal copy of windows.

    fin1
     
  18. fin1

    fin1 Private E-2

    ok wait, i think i miss understood you when you wrote start up in normal mode. So i went into msconfig and changed to normal startup program mode. Crap i guess i goofed up, not the kids. i'm very sorry. crap my mistake. how bad is my goof up?

    fin1
     
  19. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    I don't understand what you are saying. We already were in Normal Startup mode as far as msconfig is concerned and you said
    So how did they come back if you uninstalled them. They would have to be reinstalled.
     
  20. fin1

    fin1 Private E-2

    Sorry no my pc started on the selective start up mode in msconfig. i guess i screwed up. so when i change it to normal mode it added all the stuf that i didn't want to start in the start file. thats where the old spysweeper and other stuff probably came from. i quess i really screwed up didn't I? I'm very sorry.

    fin1
     
  21. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    No! According to the HJT log in message # 11, msconfig was not in use.
    Also, msconfig does not reinstall software.

    Do are you now saying that you did not follow my directions and you never uninstalled the software?
     
  22. fin1

    fin1 Private E-2

    I'm sorry, I have followed your instructions step by step. that was the only thing differen I have done(msconfig) because i misunderstood I apologize again. Unless when the kids were on the pc after school they did something that i don't know about, but I have done everything you have asked me to do. I want this pc to work normal again trust me. once again i do apologize for the trouble i have caused.

    fin1
     
  23. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    Well let me ask one more question that! Earlier when you said you uninstalled those two programs, tell me how you did that.
     
  24. fin1

    fin1 Private E-2

    hello, I used the uninstaller in there folders.


    fin1
     
  25. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    Uninstall them again and delete the install executables from your PC now!
    If you want to use a shareware version of SpySweeper we can add that later but do not use the one you have anymore.

    Also look in Add/Remove Programs for and and uninstall if found:
    - BullsEye Network
    - Web_Rebates
    - Windows ServeAd or Windows AdStatus

    If you are using WinXP or WinMe, make sure you have system restore disabled (per the tutorial).
    For all OS types, make sure viewing of hidden files is enabled (per the tutorial).

    Run HijackThis and select the following lines but DO NOT CLICK FIX until you exit all browser sessions including the one you are reading in right now:
    O2 - BHO: (no name) - {2F5DBEBF-C9D9-6020-C070-CDE66F65F4CC} - (no file)
    O2 - BHO: (no name) - {702DB1CA-CC6C-2D8E-376D-4763760D0AF8} - (no file)
    O2 - BHO: (no name) - {8A4F2B07-16F9-F168-3125-28E4FF97CBD9} - (no file)
    O4 - HKLM\..\Run: [Windows ServeAd] C:\Program Files\Windows ServeAd\WinServAd.exe
    O4 - HKLM\..\Run: [Windows AdStatus] C:\Program Files\Windows AdStatus\WinStat.exe
    O4 - HKLM\..\Run: [WebRebates0] "C:\Program Files\Web_Rebates\WebRebates0.exe"
    O4 - HKLM\..\Run: [RunDLL] rundll32.exe "C:\WINDOWS\system32\bridge.dll",Load
    O4 - HKLM\..\Run: [k] C:\documents and settings\2003200\local settings\temp\k.exe
    O4 - HKLM\..\Run: [FZyd] C:\documents and settings\2003200\local settings\temp\FZyd.exe
    O4 - HKLM\..\Run: [BullsEye Network] C:\Program Files\BullsEye Network\bin\bargains.exe

    After clicking Fix, exit HJT.
    Boot into safe mode and use Windows Explorer to delete:
    C:\Program Files\Windows ServeAd <--- the whole folder
    C:\Program Files\Windows AdStatus <--- the whole folder
    C:\Program Files\Web_Rebates <--- the whole folder
    C:\WINDOWS\system32\bridge.dll
    C:\documents and settings\2003200\local settings\temp\k.exe
    C:\documents and settings\2003200\local settings\temp\FZyd.exe
    C:\Program Files\BullsEye Network <--- the whole folder

    If you get an error when deleting a file. Right click on the file and check to see if the read only attribute is checked. If it is, uncheck it and try again.
    Go to Start > Run and type: cleanmgr and then click OK. Make sure the boxes for these are checked:
    Temporary Files
    Temporary Internet Files
    Recycle Bin


    And Click OK.

    Now reboot in normal mode and post a new HJT log. And tell us how things are working.
     
  26. fin1

    fin1 Private E-2

    Hello again and thank you for still helping me out after my screw up. Things seem to be alot better now. But can't seem to get these off

    O2 - BHO: (no name) - {2F5DBEBF-C9D9-6020-C070-CDE66F65F4CC} - (no file)
    O2 - BHO: (no name) - {702DB1CA-CC6C-2D8E-376D-4763760D0AF8} - (no file)
    O2 - BHO: (no name) - {8A4F2B07-16F9-F168-3125-28E4FF97CBD9} - (no file)

    Also is this one a bad one?

    O4 - HKLM\..\Run: [Power Scan] C:\Program Files\Power Scan\powerscan.exe

    Thanks again. Here is my log file.

    Fin1
     

    Attached Files:

  27. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    Yes, Powerscan is bad. I meant to ask you to look in Add/Remove programs for it and to uninstall it if found. Let me know if you do find it there. After that do the below (I'm assuming it has no uninstall and maybe it relates to those other items):

    Run HijackThis and select the following lines but DO NOT CLICK FIX until you exit all browser sessions including the one you are reading in right now:
    O2 - BHO: (no name) - {2F5DBEBF-C9D9-6020-C070-CDE66F65F4CC} - (no file)
    O2 - BHO: (no name) - {702DB1CA-CC6C-2D8E-376D-4763760D0AF8} - (no file)
    O2 - BHO: (no name) - {8A4F2B07-16F9-F168-3125-28E4FF97CBD9} - (no file)
    O4 - HKLM\..\Run: [Power Scan] C:\Program Files\Power Scan\powerscan.exe

    After clicking Fix, exit HJT.
    Boot into safe mode and use Windows Explorer to delete:
    C:\Program Files\Power Scan <--- the whole folder

    Go to Start > Run and type: cleanmgr and then click OK. Make sure the boxes for these are checked:
    Temporary Files
    Temporary Internet Files
    Recycle Bin

    And Click OK.

    Now reboot in normal mode and post a new HJT log. And tell us how things are working.

    By the way about 99% of the people who have Viewpoint Manager software do not use it and do not even know what it is or where it came from. AOL sneeks it into your system without asking permission. You should uninstall it too.
     
  28. fin1

    fin1 Private E-2

    Hello again. Ok did what you asked to do but it looks like it didn't remove these

    O2 - BHO: (no name) - {2F5DBEBF-C9D9-6020-C070-CDE66F65F4CC} - (no file)
    O2 - BHO: (no name) - {702DB1CA-CC6C-2D8E-376D-4763760D0AF8} - (no file)
    O2 - BHO: (no name) - {8A4F2B07-16F9-F168-3125-28E4FF97CBD9} - (no file)

    Why won't it fix these ones? Hows it looking otherwise? Seems to be loading faster and running faster too. Here is my log.
     

    Attached Files:

  29. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    Please download and install Registrar Lite

    Run it, click on the magnifier glass to do a search and then enter the following string to look for and hit Enter
    2F5DBEBF-C9D9-6020-C070-CDE66F65F4CC

    Copy back here all the matches you get.

    Repeat the search for the other two CLSID's:
    702DB1CA-CC6C-2D8E-376D-4763760D0AF8
    8A4F2B07-16F9-F168-3125-28E4FF97CBD9
     
  30. fin1

    fin1 Private E-2

    Here are the matches for 2F5DBEBF-C9D9-6020-C070-CDE66F65F4CC

    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{2F5DBEBF-C9D9-6020-C070-CDE66F65F4CC}

    HKEY_USERS\S-1-5-21-1993962763-329068152-725345543-1004\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{2F5DBEBF-C9D9-6020-C070-CDE66F65F4CC}\iexplore

    HKEY_USERS\S-1-5-21-1993962763-329068152-725345543-1004\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{2F5DBEBF-C9D9-6020-C070-CDE66F65F4CC}

    and for 702DB1CA-CC6C-2D8E-376D-4763760D0AF8

    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{702DB1CA-CC6C-2D8E-376D-4763760D0AF8}

    HKEY_USERS\S-1-5-21-1993962763-329068152-725345543-1004\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{702DB1CA-CC6C-2D8E-376D-4763760D0AF8}\iexplore

    HKEY_USERS\S-1-5-21-1993962763-329068152-725345543-1004\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{702DB1CA-CC6C-2D8E-376D-4763760D0AF8}

    And for 8A4F2B07-16F9-F168-3125-28E4FF97CBD9

    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{8A4F2B07-16F9-F168-3125-28E4FF97CBD9}

    HKEY_USERS\S-1-5-21-1993962763-329068152-725345543-1004\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{8A4F2B07-16F9-F168-3125-28E4FF97CBD9}\iexplore

    HKEY_USERS\S-1-5-21-1993962763-329068152-725345543-1004\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{8A4F2B07-16F9-F168-3125-28E4FF97CBD9}

    Hope I did this right.

    fin1
     
  31. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    Copy the contents of the Quote Box below to Notepad. Then click File and then Save As. Change the Save as Type to All Files. Name the file fixbho.reg and then click save. (make sure you save it somewhere you can find it. Saving it to your Desktop may make that easy.)
    Double-click on the fixbho.reg file on your desktop (or locate it with Windows Explorer and double click on it if not saved to the Desktop) and when it prompts to merge say yes.

    Then reboot and post a new HJT log
     
  32. fin1

    fin1 Private E-2

    Did what you instructed, now I can't connect to the internet? Using laptop to get on internet.

    fin1
     
  33. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    Damn! Get a HJT log from that computer if you can!

    What happens when you try to connect?
     
  34. fin1

    fin1 Private E-2

    i get server not found.I will get the log file and put it on through here in few mins
     
  35. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    Are your two PC's connected on a network?
     
  36. fin1

    fin1 Private E-2

    Weird went back down to the pc and hit refresh and i am on the internet now? Thats weird. It is telling me I have new updates to install on this pc? Here is the log file.

    fin1
     

    Attached Files:

  37. fin1

    fin1 Private E-2

    Yes they are connected wireless network.
     
  38. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    Try using HJT to fix those three O2 - BHO lines now!

    Does that help? Did they actual fix? Get another log to see.

    If not, download Mozilla Firefox using your other PC and transfer it to the problem PC. Then install FireFox and see if you can connect.
     
  39. fin1

    fin1 Private E-2

    Tried to fix those three O2 - BHO lines but they are still there. I'm back on the net now. Here is the new log.

    fin1
     

    Attached Files:

  40. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    How are you back on the net? By using FireFox?
     
  41. fin1

    fin1 Private E-2

    Weird, went back down to the pc and hit refresh and i am on the internet now. No firefox.

    fin1
     
  42. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    OKAY! So then I wonder if the registry merge actually work. Go back to RegistrarLite and search for those CLSID's again. Do you get the same info?

    I'm gotta get some sleep now. Talk with ya tomorrow!
     
  43. fin1

    fin1 Private E-2


    I get the exact same info as before. Have a good sleep :) I'm tired too.
     
  44. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    When you double clicked on the file, did it tell you that it added the items to the registry?
     
  45. fin1

    fin1 Private E-2


    Yes it did

    fin1
     
  46. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    Before we go any further on this let's get the registry backed up!

    Download, install and run ERUNT to back up your registry. Just install it and it should prompt you to do the Backup the Registry.
     
  47. fin1

    fin1 Private E-2


    Good morning :) OK done.

    fin1
     
  48. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    Download the Registry Search Tool from here:

    http://www.billsway.com/vbspage/vbsfiles/RegSrch.zip

    Unzip to your Desktop and double click on regsrch.vbs
    (if you have script protection, please allow this to run)

    In the dialog that opens enter the following:
    2F5DBEBF-C9D9-6020-C070-CDE66F65F4CC

    Press 'OK'

    The search will run for a while then alert you when it is finished.

    Press 'OK' and copy the contents of the WordPad window and post in this thread.

    Repeat the above steps for each of the following values:
    702DB1CA-CC6C-2D8E-376D-4763760D0AF8
    8A4F2B07-16F9-F168-3125-28E4FF97CBD9


    If those searches do not work, try putting { } around the stings first. Like:
    {2F5DBEBF-C9D9-6020-C070-CDE66F65F4CC}
     
  49. fin1

    fin1 Private E-2

    Ok here they are.

    REGEDIT4
    ; RegSrch.vbs © Bill James

    ; Registry search results for string "2F5DBEBF-C9D9-6020-C070-CDE66F65F4CC" 2/9/2005 11:54:47 PM

    ; NOTE: This file will be deleted when you close WordPad.
    ; You must manually save this file to a new location if you want to refer to it again later.
    ; (If you save the file with a .reg extension, you can use it to restore any Registry changes you make to these values.)


    [HKEY_USERS\S-1-5-21-1993962763-329068152-725345543-1004\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{2F5DBEBF-C9D9-6020-C070-CDE66F65F4CC}]

    [HKEY_USERS\S-1-5-21-1993962763-329068152-725345543-1004\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{2F5DBEBF-C9D9-6020-C070-CDE66F65F4CC}\iexplore]

    REGEDIT4
    ; RegSrch.vbs © Bill James

    ; Registry search results for string "702DB1CA-CC6C-2D8E-376D-4763760D0AF8" 2/10/2005 12:02:22 AM

    ; NOTE: This file will be deleted when you close WordPad.
    ; You must manually save this file to a new location if you want to refer to it again later.
    ; (If you save the file with a .reg extension, you can use it to restore any Registry changes you make to these values.)


    [HKEY_USERS\S-1-5-21-1993962763-329068152-725345543-1004\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{702DB1CA-CC6C-2D8E-376D-4763760D0AF8}]

    [HKEY_USERS\S-1-5-21-1993962763-329068152-725345543-1004\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{702DB1CA-CC6C-2D8E-376D-4763760D0AF8}\iexplore]


    REGEDIT4
    ; RegSrch.vbs © Bill James

    ; Registry search results for string "8A4F2B07-16F9-F168-3125-28E4FF97CBD9" 2/10/2005 12:06:01 AM

    ; NOTE: This file will be deleted when you close WordPad.
    ; You must manually save this file to a new location if you want to refer to it again later.
    ; (If you save the file with a .reg extension, you can use it to restore any Registry changes you make to these values.)


    [HKEY_USERS\S-1-5-21-1993962763-329068152-725345543-1004\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{8A4F2B07-16F9-F168-3125-28E4FF97CBD9}]

    [HKEY_USERS\S-1-5-21-1993962763-329068152-725345543-1004\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{8A4F2B07-16F9-F168-3125-28E4FF97CBD9}\iexplore]

    [HKEY_USERS\S-1-5-21-1993962763-329068152-725345543-1004\Software\Resplendence Sp\Registrar Lite\Settings]
    "LastOpenedKey"="HKEY_USERS\\S-1-5-21-1993962763-329068152-725345543-1004\\Software\\Microsoft\\Windows\\CurrentVersion\\Ext\\Stats\\{8A4F2B07-16F9-F168-3125-28E4FF97CBD9}"


    fin1
     
  50. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    Strange??? Those are exactly the lines I had in the registry merge I gave you before. Seems like the merge only fixed the 3 BHO items but not the other two entrie for each key.

    Try the below and make sure you do exactly what I say:

    Copy the contents of the Quote Box below to Notepad. Then click File and then Save As. Change the Save as Type to All Files. Name the file fixstats.reg and then click save. (make sure you save it somewhere you can find it. Saving it to your Desktop may make that easy.)
    Close all applications you have running and exit all Internet Explorer and other browsers sessions.

    Double-click on the fixstats.reg file on your desktop (or locate it with Windows Explorer and double click on it if not saved to the Desktop) and when it prompts to merge say yes.

    Immediately afterwards, run HJT and save a new log. Now open your browser and come back here and post the HJT log.
     

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