Help with Black Internet trojan (II)

Welcome to Major Geeks!

You need to remove the infection from the Master Boot Record (MBR) first. You can try running fixmbr from the Recovery Console and then deleting the rogue files if they still exist. Alternatively, you can try the below which is just the first step of two. We need to see the first log before creating a fix.

• Download bootkit_remover.rar
• Click the underlined DOWNLOAD text to download the file and save it to your Desktop.
• You then need to extract the remover.exe file from the RAR using a program capable of extracing RAR compressed files. If you don't have an extraction program, you can use7-Zip
• After extracing remover.exe to your Desktop, double click the remover.exe file to run the program.
• Attach or post inline here, the output from remover.exe

 

You're welcome. Yes that is an issue with non-standard MBRs. Even Dell and some other vendors create problems by making non-standard MBRs to use their factory partitions. Using fixmbr can make these factory images become non-usable. But in many cases, most people do not want to revert to a very outdated image that puts the PC back into the state it was shipped from the factory thus loosing everything you have installed. Using fixmbr only rewrites sector 0 of the MBR. It does not rewrite the whole MBR.

More and more infections are messing with the MBR. You may want to find a way that you can reliably rewrite just your MBR in the future since this may happen more.

 

Your log indicates that drive D is the problem. Is that the drive that you reimaged already?

Also please run MGtools as per the below instructions and attach the MGlogs.zip file so I can be sure we are seeing this infection and so we have a reference point to compare to later.

Using MGtools

 

Okay I misread your log. It appears that you have just one physical hard disk with two partitions on it.

Before I attempt to give you a fix I have to ask if this is a company PC with business info on it and at risk. If so you really need to have it backed up elsewhere just to be safe before we continue. While in most cases our fixes are safe, there are no guarantees due to the effects that malware itself can cause. Also you also need to install proper protection software as this PC has no protection.

 

Now - please do the following:

• Click Start, Run then copy and paste the below into the Run box and click OK.

"%userprofile%\Desktop\remover.exe" fix \\.\PhysicalDrive0 %systemdrive%\bkrlog.txt

• Now reboot your PC and after reboot continue with the below instructions.
• Disable System Restore on all drives.
• Look for the below folder and if if it sill exists, delete it.
  • C:\System Volume Information\Microsoft
• Now run the C:\MGtools\GetLogs.bat file by double clicking on it (Note: if using Vista or Win7, don't double click, use right click and select Run As Administrator).
  
  
  Then attach the below logs:
  • the bkrlog.txt file created in your root folder which is C:\
  • C:\MGlogs.zip

Make sure you tell me how things are working now!

 

No it is not supposed to exist. It is supposed to be a log file it creates when running. Are you ure it did not already apply the fix? If it did not already run the fix, Try the below.

"%userprofile%\Desktop\remover.exe" fix \\.\PhysicalDrive0 bkrlog.txt

If the above does not work, just leave off the log file name and run it like below and try to note the output.

"%userprofile%\Desktop\remover.exe" fix \\.\PhysicalDrive0

 

Looks good based on the new log. How is it working for you?

 

You're welcome.

If you are not having any other malware problems, it is time to do our final steps:

1. We recommend you keep SUPERAntiSpyware and Malwarebytes Anti-Malware for scanning/removal of malware. Unless you purchase them, they provide no protection. They do not use any significant amount of resources ( except a little disk space ) until you run a scan.
2. If we had you use ComboFix, uninstall ComboFix (This uninstall will only work as written if you installed ComboFix on your Desktop like we requested.)
   • Click START then RUN and enter the below into the run box and then click OK. Note the quotes are required
   • "%userprofile%\Desktop\combofix" /uninstall
     • Notes: The space between the combofix" and the /uninstall, it must be there.
     • This will uninstall ComboFix and also reset hidden files and folders settings back to Windows defaults.
3. Go back to step 6 oof the READ ME and renable your Disk Emulation software with Defogger if you had disabled it.
4. Any other miscellaneous tools we may have had you install or download can be uninstalled and deleted.
5. If we had you download any registry patches like fixme.reg or fixWLK.reg (or any others), you can delete these files now.
6. If running Vista, it is time to make sure you have reenabled UAC by double clicking on the C:\MGtools\enableUAC.reg file and allowing it to be added to the registry.
7. Go to add/remove programs and uninstall HijackThis.
8. Goto the C:\MGtools folder and find the MGclean.bat file. Double click on this file to run this cleanup program that will remove files and folders
   related to MGtools and some other items from our cleaning procedures.
9. If you are running Win 7, Vista, Windows XP or Windows ME, do the below:
   • Refer to the cleaning procedures pointed to by step 7 of the READ ME
     for your Window version and see the instructions to Disable System Restore which will flush your Restore Points.
   • Then reboot and Enable System Restore to create a new clean Restore Point.
10. After doing the above, you should work thru the below link:
    • How to Protect yourself from malware!

 

Yes we know this and this is the risk people take when using programs like AdBlock. It is blocking more than just ads. Thus it is the end users problem, not ours . I have no problem with links when using FireFox ( even with AdBlock Plus running) , IE, Chrome, Opera or any of another dozen browsers.