Help with Hijackthis....

Discussion in 'Malware Help (A Specialist Will Reply)' started by mandzsmomma, May 23, 2005.

  1. mandzsmomma

    mandzsmomma Private E-2

    I have run Adaware SE, Spybot and have EX Armor Firewall and Antivirus, unfortunately I got this thing before I switched my subscription from Norton (which never gave me notice it was no longer going to work)... anyway I was told by my instructor (I take my classes online) that I have a trojan and it needs to be cleared before I can submit anything else! Please help me.... I don't even know which one is the Trojan or which things I can get rid of. Any help will be greatly appreciated. Here is my hijack this log....


    Edit by chaslang: Unrequested inline log removed.
     
    Last edited by a moderator: May 23, 2005
    mandzsmomma, May 23, 2005
    #1
  2. mandzsmomma

    mandzsmomma Private E-2

    I'm so sorry, I didn't read the messages above, I am doing so now and will post again later after I have gone through the various steps listed. Please forgive me!
     
    mandzsmomma, May 23, 2005
    #2
  3. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    Okay! I see you now noticed the announcement and sticky threads. Just to make sure you know what to do, the following information explains it.

    - Run ALL the steps in this Sticky thread READ ME FIRST BEFORE ASKING FOR SUPPORT: Basic Spyware, Trojan And Virus Removal

    Make sure you check version numbers and get all updates.

    - Very Important: Make sure you tell us the results from running the tutorial...was anything found? Were you unable to complete any of the scans?...Were you unable to download any of the tools?...Did you do the on-line scans as suggested? etc.


    After doing ALL of the above you still have a problem boot into normal mode and complete the steps below:

    - Download HijackThis 1.99.1

    - Unzip the hijackthis.exe file to a folder you create named C:\Program Files\HJT

    - Do NOT run Hijack This from the Desktop, a temp folder, or a sub-folder of C:\Documents and Settings, or choose to run it directly from the downloaded ZIP file.

    - Before running HijackThis: You must close each of the following:your web browser, e-mail client, instant messenger, and programs like notepad, wordpad, MS Word etc. And any other unnecessary running programs.

    - Run HijackThis and save your log file.

    - Post your log as an ATTACHMENT to your next message. (Do NOT copy/paste the log into your post).
     
    chaslang, May 23, 2005
    #3

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