Help with Malware

Discussion in 'Malware Help (A Specialist Will Reply)' started by parkey, Apr 16, 2007.

  1. parkey

    parkey Private E-2

    Hi,
    I've been trying to figure out what is making my girlfriends computer slow and i haven't been able to come across much at all besides one trojan during the counterspy scan. I think it is fairly clean but would like the opinion of someone else. i ran all the steps listed before posting and the log files are attached.
     

    Attached Files:

  2. parkey

    parkey Private E-2

    And the other logs.
     

    Attached Files:

  3. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    Please use add/remove programs to uninstall:
    J2SE Runtime Environment 5.0 Update 10"
    J2SE Runtime Environment 5.0 Update 11"
    J2SE Runtime Environment 5.0 Update 3"
    J2SE Runtime Environment 5.0 Update 6"
    Java 2 Runtime Environment, SE v1.4.2_03"
    Viewpoint Media Player

    Reboot and install:
    Java Runtime 6

    Please use windows explorer to delete:
    C:\WINDOWS\system32\w32apiw.dll

    Please copy the bold text below to notepad. Save it as fixME.reg to your desktop. Be sure the "Save as" type is set to "all files" Once you have saved it double click it and allow it to merge with the registry.

    Run HijackThis and select the following lines but DO NOT CLICK FIX until you exit all browser sessions including the one you are reading in right now:

    O20 - Winlogon Notify: awt860 - awt860.dll (file missing)
    O20 - Winlogon Notify: jkhhf - C:\WINDOWS\

    After clicking Fix, exit HJT.

    Now attach new logs for:

    * GetRunKey
    * ShowNew
    * HJT
     
  4. parkey

    parkey Private E-2

    I did all the steps except that in the hijack this step those entries were not there. Here are the new files attached.
     

    Attached Files:

  5. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    Your logs look clean. You may uninstall any programs we had you download.

    If you are not having any other malware problems, it is time to do our final steps:

    1. If we used Pocket Killbox during your cleanup, do the below
    * Run Pocket Killbox and select File, Cleanup, Delete All Backups
    2. If we used ComboFix you can delete the ComboFix.exe file and associated C:\combofix.txt log that was created.
    3. If we user SDFix you can delete all the SDFix related files and folders from your Desktop or whereever you installed it.
    4. If we used VundoFix, you can delete the VundoFix.exe file and the C:\VundoFix Backups folder and C:\vundofix.txt log that was created.
    5. If we had your run FixWareOut, you can delete the Fixwareout.exe file and the C:\fixwareout folder.
    6. If we had you download any registry patches like fixme.reg or fixWLK.reg (or any others), you can delete these files now.
    7. You can delete the ShowNew.Zip and GetRunkey.Zip files and the files that you extracted from the ZIP files. You can also delete the C:\newfiles.txt and C:\runkeys.txt logs that were created
    8. If you are running Windows XP or Windows ME, do the below:
    * go back to step 8 of the READ & RUN ME to Disable System Restore which will flush your Restore Points.
    * Then reboot and Enable System Restore to create a new clean Restore Point.
    9. After doing the above, you should work thru the below link:
    * How to Protect yourself from malware!
     

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