Help with malware?

ajjbplummer · May 25, 2011

Requesting Help: started to get internet explore opening up new pages then i was getting svchost.exe errors showing up.
ran avg and was getting trogen horses i would delete them as they would not repair, but after rebooting they reapeared.
ran all your recommendations running combifix it could not detect my internet connection but it was there. running mgtools the computer would reboot itself. i did switch to avast from avg during the process
continued to get mbr://./physical drive0 avast detect rootkit warnings along with numeriours malicous url's blocked. ie opens pages spontanously to advertising sites. please help. occassionaly computer seems to reboot itself out of the blue. i have attached all logs
thanks in advance

ajjbplummer · May 25, 2011

aditional log note avast keeps finding win:32-alureon-lu trojen horse

Kestrel13! · May 25, 2011

I want you to run TDSSKiller so refer to the below for how to do so.

TDSSkiller - How to run

ajjbplummer · May 25, 2011

Thanks for helping
Ran tdsskiller, still getting MBR://./physicaldrive0 warning in avast.

note when it suggested reboot it hung up in "shutting down" therefore i had to manually shut it down and turn it on again

ajjbplummer · May 25, 2011

re-ran tdsskiller this time rebooted fine reran tdsskiller log after cure posted

TimW · May 26, 2011

What malware issues are you still having, if any?

Kestrel13! · May 26, 2011

Tell us what's inside this folder?

c:\documents and settings\JEFF\Local Settings\Application Data\join.me

ajjbplummer · May 26, 2011

Thanks alot everything seems to be working fine now.
c:\documents and settings\JEFF\Local Settings\Application Data\join.me
join me is a program to view someone elses computer from yours www.joinme.com

Kestrel13! · May 26, 2011

If you are not having any other malware problems, it is time to do our final steps:

We recommend you keep SUPERAntiSpyware and Malwarebytes Anti-Malware for scanning/removal of malware. Unless you purchase them, they provide no protection. They do not use any significant amount of resources ( except a little disk space ) until you run a scan.

If we had you use ComboFix, uninstall ComboFix (This uninstall will only work as written if you installed ComboFix on your Desktop like we requested.)

Click START then RUN and enter the below into the run box and then click OK. Note the quotes are required

"%userprofile%\Desktop\combofix" /uninstall

Notes: The space between the combofix" and the /uninstall, it must be there.

This will uninstall ComboFix and also reset hidden files and folders settings back to Windows defaults.

Go back to step 6 of the READ ME and renable your Disk Emulation software with Defogger if you had disabled it.

Any other miscellaneous tools we may have had you install or download can be uninstalled and deleted.

If we had you download any registry patches like fixme.reg or fixWLK.reg (or any others), you can delete these files now.

If running Vista, it is time to make sure you have reenabled UAC by double clicking on the C:\MGtools\enableUAC.reg file and allowing it to be added to the registry.

Go to add/remove programs and uninstall HijackThis.

Goto the C:\MGtools folder and find the MGclean.bat file. Double click on this file to run this cleanup program that will remove files and folders
related to MGtools and some other items from our cleaning procedures.

If you are running Win 7, Vista, Windows XP or Windows ME, do the below:

Refer to the cleaning procedures pointed to by step 7 of the READ ME
for your Window version and see the instructions to Disable System Restore which will flush your Restore Points.

Then reboot and Enable System Restore to create a new clean Restore Point.

After doing the above, you should work thru the below link:

How to Protect yourself from malware!

ajjbplummer · May 26, 2011

c:\documents and settings\JEFF\Local Settings\Application Data\join.me

contains the join.me.exe and join.me.log files also two .dll files

Kestrel13! · May 27, 2011

Thanks!

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Help with malware?

ajjbplummer Private E-2

Attached Files:

SUPERAntiSpyware Scan Log - 05-21-2011 - 02-28-57.log

rootrepeal.txt

MGlogs.zip

mbam-log-2011-05-21 (21-24-14).txt

ajjbplummer Private E-2

Attached Files:

ComboFix.txt

Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

ajjbplummer Private E-2

Attached Files:

TDSSKiller.2.5.3.0_25.05.2011_22.06.20_log.txt

ajjbplummer Private E-2

Attached Files:

TDSSKiller.2.5.3.0_25.05.2011_22.42.02_log.txt

TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

ajjbplummer Private E-2

Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

ajjbplummer Private E-2

Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

Help with malware?

ajjbplummer Private E-2

Attached Files:

ajjbplummer Private E-2

Attached Files:

Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

ajjbplummer Private E-2

Attached Files:

ajjbplummer Private E-2

Attached Files:

TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

ajjbplummer Private E-2

Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

ajjbplummer Private E-2

Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

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