Help with Malware

Please attach the MGlogs.zip from running MGTools.exe Thanks.

 

Please disable all anti-virus and anti-spyware programs while we do the following (re-enable when you are finished):

Run C:\MGtools\analyse.exe by double clicking on it (Note: if using Vista, don't double click, use right click and select Run As Administrator). This is really HijackThis (select Do a system scan only) and select the following lines but DO NOT CLICK FIX until you exit all browser sessions including the one you are reading in right now:

• R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://feed.snap.do/?publisher=Tightrope&dpid=Tightrope&co=US&userid=ba8f6c2d-a77b-49a6-bbd9-181447880f18&searchtype=ds&q={searchTerms}
• R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://feed.snap.do/?publisher=Tightrope&dpid=Tightrope&co=US&userid=ba8f6c2d-a77b-49a6-bbd9-181447880f18&searchtype=ds&q={searchTerms}
• R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://feed.snap.do/?publisher=Tigh...c2d-a77b-49a6-bbd9-181447880f18&searchtype=hp
• R1 - HKCU\Software\Microsoft\Internet Explorer\Search,Default_Search_URL = http://feed.snap.do/?publisher=Tightrope&dpid=Tightrope&co=US&userid=ba8f6c2d-a77b-49a6-bbd9-181447880f18&searchtype=ds&q={searchTerms}
• R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://feed.snap.do/?publisher=Tightrope&dpid=Tightrope&co=US&userid=ba8f6c2d-a77b-49a6-bbd9-181447880f18&searchtype=ds&q={searchTerms}
• O3 - Toolbar: (no name) - {ae07101b-46d4-4a98-af68-0333ea26e113} - (no file)

After clicking Fix exit HJT.


Download and run OTM.

Download OTM by Old Timer and save it to your Desktop.

• Right-click OTM.exe And select " Run as administrator " to run it.
• Paste the following code under the http://farm3.static.flickr.com/2455/4173556815_a721a91733_o.png area. Do not include the word Code.

Code:

:Files
C:\ProgramData\0x0304A000.sfl
C:\ProgramData\blekko toolbars
C:\ProgramData\Roaming

:reg
[-HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\SearchScopes\{006ee092-9658-4fd6-bd8e-a21a348e59f5}]
[-HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\SearchScopes\{006ee092-9658-4fd6-bd8e-a21a348e59f5}]

:Commands
[emptytemp]
[Reboot]

• Return to OTM, right click in the Paste List of Files/Folders to Move window (under the yellow bar) and choose Paste.
• Push the large http://farm3.static.flickr.com/2782/4174320048_f01c448b32_o.png button.
• OTM may ask to reboot the machine. Please do so if asked.
• Copy everything in the Results window (under the green bar), and paste it in your next reply.

NOTE: If you are unable to copy/paste from this window (as will be the case if the machine was rebooted), open Notepad (Start->All Programs->Accessories->Notepad), click File->Open, in the File Name box enter *.log and press the Enter key, navigate to the C:\_OTM\MovedFiles folder, and open the newest .log file present, and attach the contents of that document back here in your next post.



Re run Hitman now and have it delete Potential Unwanted Programs.

Now run the C:\MGtools\GetLogs.bat file by double clicking on it. (Right click and run as admin if using Vista or Windows7) Then attach the new C:\MGlogs.zip file that will be created by running this.

Let me know of any problems you may have encountered with the above instructions and also let me know how things are running now!

 

http://imageshack.us/a/img841/7292/thisisujrt.gif Please download Junkware Removal Tool to your desktop.

• Shut down your protection software now to avoid potential conflicts.
• Run the tool by double-clicking it. If you are using Windows Vista or Seven, right-mouse click it and select Run as Administrator.
• The tool will open and start scanning your system.
• Please be patient as this can take a while to complete depending on your system's specifications.
• On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
• Attach JRT.txt to your next message.

 

Download OTL to your desktop.

• Double click on the icon to run it. Make sure all other windows are closed and to let it run uninterrupted.
• Vista and Windows 7 users Right-click OTL and choose Run as Administrator)
• When the window appears, underneath Output at the top change it to Minimal Output.
• Check the boxes beside LOP Check and Purity Check.
• Click the Run Scan button. Do not change any settings unless otherwise told to do so. The scan wont take long.

When the scan completes, it will open two notepad windows. OTL.Txt and Extras.Txt. These are saved in the same location as OTL.

Attach both of these logs into your next reply.

Also..

Run this and attach the results.

Using ESET's Online Scanner

 

Does this only affect Mozilla Firefox, or other browser(s) too?

 

Reset Firefox to Defaults

 

No problem. Kes would have had you do the same thing.

If you are not having any other malware problems, it is time to do our final steps:

1. We recommend you keep Malwarebytes Anti-Malware for scanning/removal of malware. You can uninstall RogueKiller and HitManPro.
2. Go back to step 4 of the READ ME and renable your Disk Emulation software with Defogger if you had disabled it.
3. Any other miscellaneous tools we may have had you install or download can be uninstalled and deleted.
4. If running Vista or Win 7, it is time to make sure you have reenabled UAC by double clicking on the C:\MGtools\enableUAC.reg file and allowing it to be added to the registry.
5. Go to add/remove programs and uninstall HijackThis.
6. Goto the C:\MGtools folder and find the MGclean.bat file. Double click on this file to run this cleanup program that will remove files and folders
   related to MGtools and some other items from our cleaning procedures.
7. After doing the above, you should work thru the below link
   
   • How to Protect yourself from malware!

Malware removal from a National Chain = $149
Malware removal from MajorGeeks = $0