Help with pop ups

Discussion in 'Malware Help (A Specialist Will Reply)' started by jcalamia, Aug 24, 2007.

  1. jcalamia

    jcalamia Private E-2

    Followed the read and run me first instrutctions, still no fix. Please help.
     

    Attached Files:

  2. jcalamia

    jcalamia Private E-2

    Here are the rest of the logs. I was unable to get a Panda log.
     

    Attached Files:

  3. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    Welcome to Major Geeks!

    Do you know what the below file is for that is using almost 2 Gigabyte of diskspace? If not then delete it.
    Code:
    "C:\"
    da0.tmp Aug 24 2007 1702822400 "DA0.tmp"
    Uninstall the below software via Add/Remove Programs:
    Java 2 Runtime Environment, SE v1.4.2_03
    Search Assist
    Sunbelt CounterSpy <-- We are finished with it now!

    Run HijackThis (select Do a system scan only) and select the following lines but DO NOT CLICK FIX until you exit all browser sessions including the one you are reading in right now:

    O2 - BHO: (no name) - {44218730-94E0-4b24-BBF0-C3D8B2BCE2C3} - C:\WINDOWS\system32\dkyfbkdn.dll
    O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_02\bin\jusched.exe"
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
    O4 - HKLM\..\Run: [RealTray] "C:\Program Files\Real\RealPlayer\RealPlay.exe" SYSTEMBOOTHIDEPLAYER
    O20 - Winlogon Notify: WRNotifier - WRLogonNTF.dll (file missing)

    After clicking Fix, exit HJT.


    Now download The Avenger by Swandog46, and save it to your Desktop.
    • Extract avenger.exe from the Zip file and save it to your desktop
    • Run avenger.exe by double-clicking on it.
    • Check the 'Input script manually' box.
    • Click on the magnifying glass icon.
    • Copy everything in the Quote box below, and paste it in the box that opens:
    • Now click the 'Done' button.
    • Click on the traffic light icon and OK the prompt.
    • You will be prompted to restart, OK the prompt and your PC should reboot, if not, reboot it yourself.
    • A log file from Avenger will be produced at C:\avenger.txt
    Now run Ccleaner!

    Now attach the below new logs and tell me how the above steps went.

    1. Avenger
    2. GetRunKey
    3. ShowNew
    4. HJT


    Make sure you tell me how things are working now!

    Reminder Note: Once we have determined you are malware free you will need to disable System Restore, reboot, and re-enable system restore per step 8 of the READ & RUN ME. This only applies to if using WinXP or WinMe.
     
  4. jcalamia

    jcalamia Private E-2

    I'll get right on it, thanks!
     
  5. jcalamia

    jcalamia Private E-2

    Things seem ok, however it seems to take awhile until it acts up. Here are the updated logs. Thanks again
     

    Attached Files:

  6. jcalamia

    jcalamia Private E-2

    HiJackThis log
     

    Attached Files:

  7. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    Your logs are clean. If you are not having any other malware problems, it is time to do our final steps:
    1. If we used Pocket Killbox during your cleanup, do the below
      • Run Pocket Killbox and select File, Cleanup, Delete All Backups
    2. If we used ComboFix, you can delete the ComboFix.exe file, C:\ComboFix folder, C:\QooBox folder, C:\WINDOWS\nircmd.exe, and the C:\combofix.txt log that was created.
    3. If we user SDFix you can delete all the SDFix related files and folders from your Desktop or whereever you installed it.
    4. If we used SmitFraudFix, you can delete all files and folders related to it now including the c:\rapport.txt log.
    5. If we used VundoFix, you can delete the VundoFix.exe file and the C:\VundoFix Backups folder and C:\vundofix.txt log that was created.
    6. If we had your run FixWareOut, you can delete the Fixwareout.exe file and the C:\fixwareout folder.
    7. If we had you run Avenger, you can delete all files related to Avenger now.
    8. If we had you download any registry patches like fixme.reg or fixWLK.reg (or any others), you can delete these files now.
    9. You can delete the ShowNew.Zip and GetRunkey.Zip files and the files that you extracted from the ZIP files. You can also delete the C:\newfiles.txt and C:\runkeys.txt logs that were created
    10. If you are running Windows XP or Windows ME, do the below:
      • go back to step 8 of the READ & RUN ME to Disable System Restore which will flush your Restore Points.
      • Then reboot and Enable System Restore to create a new clean Restore Point.
    11. After doing the above, you should work thru the below link:
     
  8. jcalamia

    jcalamia Private E-2

    I now have a dlcbserv.exe error message pop up. The actual internet popups have stopped.
     
  9. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    This is not malware and take care to spell things properly. This is for your printer software and it is dlbcserv.exe.

    You need to provide exact word for work error messages and you will probably need to post this in the Software Forum. If it is just a message that the file cannot be found, you may need to reinstall your printer software if you really need this process (which is unlikely - see this http://www.castlecops.com/s11235-dlbcserv.html )
     

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