Help with spyware, virus removal please. New to this :(

Discussion in 'Malware Help (A Specialist Will Reply)' started by furbur, Jan 23, 2008.

  1. furbur

    furbur Private E-2

    Lately whenever I open a webpage I've been getting strange pop ups and a program that warns me that my computer may be infected with spyware, and then it tries to install a program on my computer. I'll try to cancel out of it and it will cause my computer to freeze up.

    Norton doesn't detect that the virus is there, so I downloaded a free scan from Kaspersky and it detects three problems.

    detected: adware not-a-virus:AdWare.Win32.Virtumonde.cnr File: C:\WINDOWS\system32\qomnlih.dll

    detected: adware not-a-virus:AdWare.Win32.Virtumonde.bxc File: C:\WINDOWS\system32\gebyy.dll

    deleted: adware not-a-virus:AdWare.Win32.Virtumonde.din File: C:\System Volume Information\_restore{00439613-6CDA-497F-BBC3-1AB1F866F71B}\RP346\A0023232.dll


    I tell it to neutralize it, but when I reboot it's back again. I also ran SuperAntiSpyware that detected it but could not remove it. I also tried it in safe mode as someone had suggested, but it's still there. I read about HiJackThis and downloaded it, but I dont understand the log good enough to trust myself deleting something :confused I sent it in to have it analyzed and went to sysinfo.org to check out one of the unknown applications running, but I didn't find it listed there.

    I read through the sticky post here about analyzing your hijackthis file, but I could not get any further with it. Would it be ok if I posted my file? If not is there anything else I can do? I'm pretty much stuck at this point on what I should do.

    Thanks in advance to help.
     
  2. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member


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