Help with stubborn spyware..HJT log posted...Need Help PLZZ

Discussion in 'Malware Help (A Specialist Will Reply)' started by slikk, Mar 19, 2005.

  1. slikk

    slikk Private E-2

    ________________________________________
    i had elitetoolbar and i removed it from add/remove prog of windows.. it was still ther e and i followed all the steps described in this thread

    http://forums.designtechnica.com/showthread.php?t=7010

    when i booted computer to normal mode it still had that search bar and slide bar.. now im not sure which search bar is this.. it takes me to a hompage of mysearchnow.com

    i am also posting my hijackthis log..i have been sitting on computer trying to clean my pc and i also followed steps described in this thread
    http://forums.majorgeeks.com/showthread.php?t=35407


    .. I have no idea what to do now..can anyone plz help me
    Here is my HJT log
    ---------------------


    Edit by chaslang: Unrequested inline log removed
     
    Last edited by a moderator: Mar 19, 2005
  2. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    We have guidelines about posting HijackThis logs the must be followed. See below. Also you need to run msconfig and set it to Normal Startup so we can see everything that may be loaded on your PC.
    Please follow the directions and do not post HJT logs in line. Also complete all steps of the READ ME FIRST thread. You have not run the Trend Micro online scan.

    - Download HijackThis 1.99.1

    - Unzip the hijackthis.exe file to a folder you create named C:\Program Files\HJT

    - Do NOT run Hijack This from the Desktop, a temp folder, or a sub-folder of C:\Documents and Settings, or choose to run it directly from the downloaded ZIP file.

    - Before running HijackThis: You must close each of the following:your web browser, e-mail client, instant messenger, and programs like notepad, wordpad, MS Word etc. And any other unnecessary running programs.

    - Run HijackThis and save your log file.

    - Post your log as an ATTACHMENT to your next message. (Do NOT copy/paste the log into your post).
     
  3. slikk

    slikk Private E-2

    Thanks for guiding me. I had run trend micro online scan both in normal and safe mode.
    OK i did all the steps you told me to inorder to post HJT log..i.e. going to msconfig and changing mode to normal startup and all that and im attaching my HJT log here
     

    Attached Files:

  4. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    Sorry but your log does not indicate that the Trend Micro online scan was run. It shows the Symantec scan but not TrendMicro. When either the Symantec or Trend scan are run, they leave an item that will always show in the O16 section of your HijackThis log.

    Where you running two session of Internet Explorer? I see the below in your HJT log:
    c:\progra~1\intern~1\iexplore.exe
    C:\Program Files\Internet Explorer\iexplore.exe

    Remember browsers MUST be shut down before running HJT. If you were not running HJT, it could be due to a piece of malware.

    If you are using WinXP or WinMe, make sure you have system restore disabled (per the tutorial).
    For all OS types, make sure viewing of hidden files is enabled (per the tutorial).

    Run HijackThis and select the following lines but DO NOT CLICK FIX until you exit all browser sessions including the one you are reading in right now:
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.ztpmodjfveha.com/9xKWjFF3A/GMOjOuz_yXGJ_nQNgYKDQC73CPOglGKjMq87FikCNxK_4ePom_f77Q.html

    Do you recognize the below? I believe it is malware so if you do not know what it is fix the next line too.
    O4 - HKCU\..\Run: [Bytesect] C:\DOCUME~1\Jahan\APPLIC~1\OWNSBA~1\SENDCITYSTART.exe

    After clicking Fix, exit HJT.
    Boot into safe mode and use Windows Explorer to delete:
    C:\DOCUME~1\Jahan\APPLIC~1\OWNSBA~1\SENDCITYSTART.exe <--- delete this if you decided to fix the O4 line above with HJT

    If you get an error when deleting a file. Right click on the file and check to see if the read only attribute is checked. If it is, uncheck it and try again. Other wise open Task Manager and kill the process if running then delete the file.

    Now run Ccleaner (installed while running the READ ME FIRST).

    Now we need to Reset Web Settings:
    1) If you have an Internet Explorer icon on your Desktop, goto step 2. If not, skip to step 3.
    2) Now right click on your desktop Internet Explorer icon and select Properties. Then click the Programs tab and then click "Reset Web Settings". Now go back to the General tab and set your home page address to something useful like www.majorgeeks.com. Click Apply. Click Delete Cookies, Click Delete Files and select Delete all Offline content too, Click OK. When it finishes Click OK. Then skip step 3.
    3) If you do not have an Internet Explorer icon on your Desktop, click Start, Control Panel (for some systems it may be Start, Settings, Control Panel), Internet Options, Programs tab and then click "Reset Web Settings". Now go back to the General tab and set your home page address to something useful like www.majorgeeks.com. Click Apply. Click Delete Cookies, Click Delete Files and select Delete all Offline content too, Click OK. When it finishes Click OK.

    Now reboot in normal mode and post a new HJT log. And tell us how things are working.
     
  5. slikk

    slikk Private E-2

    I scanned my computer with Microsoft Anti Spyware beta and it detected and removed these spyware
    1) searchmiracle.elitebar
    2)Browser.hijack.Browser.Modifier
    3)Transponder.ABitterInternet.Ceres

    This removed the search bar and elite bar from computer but after a few minutes I scanned the computer again with Microsoft AnitSpyware and it detected the same spyware again and I deleted them.

    Scanned computer with trend micro online scan ..but it didn’t find anything.

    Then I booted the computer in safe mode and ran these applications
    1-Microsoft Anti Spyware beta and it found
    Browser.hijack.Browser.Modifier which was delted.

    2-Ran AdAware se with vx cleaner plugin
    And cleaned the files it detected as spyware

    Also ran these applications in safe mode

    CW Shredder
    Kill2Me
    HS Remove
    CC Cleaner
    ET Remover V11
    Ran Spybot Search & Destroy

    While in safe mode, I also deleted
    C:\DOCUME~1\Jahan\APPLIC~1\OWNSBA~1\SENDCITYSTART.exe


    Then I booted the computer to normal mode and ran HiJackThis
    I have attached the HJT log
     

    Attached Files:

  6. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    Your log is clean now! Are you having any problems?
     
  7. slikk

    slikk Private E-2

    I am not having any problems any more but when i restarted my computer. The Microsoft AntiSpyware blocked a search url from being changed in the IE. and it also blocked sendcitystart to work.
    I think there are very little remnant of the spyware.
    Anysuggestions?
     
  8. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    You could try first making sure you have the definitions for MS Antispyware updated and then boot into safe mode and run a full scan. Then boot normal mode and see what happens. If you still have problems, the only way we will be able to fix them is when we can see them. This we would have to allow them to occur. So that would require disabling all of MS AS's protections or uninstalling if necessary.
     

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