Help with the adware/spyware removal

You did not follow the directions in the READ ME. You have Spybot's Teatimer running. This must be disabled.

• Run Spybot and click Mode
• Select Advanced Mode.
• Then click Tools and select Resident.
• Now in the right window pane, uncheck TeaTimer.
• Also while this is open, in the left column now select IE Tweaks
• and then in the right pane make sure all the Miscellaneous locks are unchecked.
• Now quit Spybot!

1. Download this file - combofix.exe
2. Double click combofix.exe & follow the prompts.
3. When finished, it will produce a log for you. Attach this log to your next reply

Note:

Do not mouseclick combofix's window while it is running. That may cause it to stall!


Now attach the below new logs and tell me how the above steps went.

1. ShowNew
2. GetRunKey
3. HJT

Please follow the directions properly this time for getting the logs from ShowNew and GetRunKey. There are supposed to be plain text files. I'm not sure what you did last time but it looks like you pulled them into an editor like Word or similar and tried to make them into HTML. Please don't do that.

 

Start by downloading two tools we will need

- Process Explorer

- Pocket KillBox

Extract them to their own folder somewhere that you will be able to locate them later.

Make sure you have rebooted in Normal Mode (do not open any other processes)

- Run Process Explorer

In the top section of the Process Explorer screen double click on winlogon.exe to bring up the winlogon.exe properties screen. Click on the Threads tab at the top.

Once you see this screen click on each instance of awvtr.dll once and then click the kill button. After you have killed all of the awvtr.dll under winlogon click ok. (If you do not find the dll, just continue on.)

Next double click on explorer.exe and again click once on each instance of awvtr.dll and kill it. (If you do not find the dll, just continue on.)

Now just exit Process Explorer.

Run HijackThis and select the following lines but DO NOT CLICK FIX until you exit all browser sessions including the one you are reading in right now:
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
O2 - BHO: (no name) - {1DAEFCB9-06C8-47c6-8F20-3FB54B244DAA} - C:\WINDOWS\system32\tscsqsvl.dll
O2 - BHO: CFG32S - {7564B020-44E8-4c9b-A887-C6EC41AC67DA} - C:\WINDOWS\cfg32r.dll (file missing)
O2 - BHO: Scaggy Insert - {C68AE9C0-0909-4DDC-B661-C1AFB9F59898} - C:\WINDOWS\cfg32o.dll (file missing)
O2 - BHO: (no name) - {D280D201-60EB-373F-E788-606407804E9C} - C:\WINDOWS\system32\ljcrr.dll
O2 - BHO: (no name) - {D6782724-C089-4B83-B45B-AABAB990C32F} - C:\WINDOWS\system32\awvtr.dll
O2 - BHO: Banner Rotator - {E954DB82-1533-4714-92F2-59C98D5C18CC} - C:\WINDOWS\system32\brrotate.dll (file missing)
O4 - HKLM\..\Run: [adstart] "iexplore.exe" "http://iesettingsupdate"
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Restrictions present
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O15 - Trusted Zone: *.imagesrvr.com (HKLM)
O15 - Trusted Zone: *.matcash.com (HKLM)
O15 - Trusted Zone: *.mediatickets.net (HKLM)
O15 - Trusted Zone: http://click.mirarsearch.com (HKLM)
O15 - Trusted Zone: http://redirect.mirarsearch.com (HKLM)
O15 - Trusted Zone: http://awbeta.net-nucleus.com (HKLM)
O15 - Trusted Zone: *.snipernet.biz (HKLM)
O15 - Trusted Zone: *.winantivirus.com (HKLM)
O15 - Trusted Zone: *.winfixer.com (HKLM)
O20 - Winlogon Notify: awvtr - C:\WINDOWS\system32\awvtr.dll

After clicking Fix, exit HJT.

Copy the bold text below to notepad. Save it as fixme.reg to your desktop. Be sure the "Save as" type is set to "all files" Once you have saved it double click it and allow it to merge with the registry.

Now run Pocket Killbox by doubleclicking on killbox.exe
Choose Tools > Delete Temp Files and click Delete Selected Temp Files.
Then after it deletes the files click the Exit (Save Settings) button.
NOTE: Pocket Killbox will only list the added files it is able to find on the system. So when you do the below, if some files do not show in the list after pasting them in, just continue.

Select:

• Delete on Reboot
• then Click on the All Files button.
• Please copy the file paths below to the clipboard by highlighting ALL of them and pressing CTRL + C (or, after highlighting, right-click and choose copy):

C:\asdf.txt
C:\WINDOWS\Downloaded Program Files\Winwcd.inf
C:\WINDOWS\Downloaded Program Files\motorsix.ocx
C:\WINDOWS\Downloaded Program Files\USDR6_0001_D08M0404NetInstaller.exe
C:\WINDOWS\1011_emi01.exe
C:\WINDOWS\1011_justin.exe
C:\WINDOWS\epi_sca6.exe
C:\WINDOWS\hancerdoem.exe
C:\WINDOWS\MirarSetup_876057.exe
C:\WINDOWS\osbqehay.exe
C:\WINDOWS\Setup90.exe
C:\WINDOWS\srvzeuuujt.exe
C:\WINDOWS\uni_7eh.exe
C:\WINDOWS\unstall.exe
C:\WINDOWS\system32\brrot-uninst.exe
C:\WINDOWS\system32\Eim01.exe
C:\WINDOWS\system32\justin.exe
C:\WINDOWS\system32\ts_www.exe
C:\WINDOWS\system32\ts_www2.exe
C:\WINDOWS\system32\uuaidkyo.exe
C:\WINDOWS\system32\awvtr.dll
C:\WINDOWS\system32\BattyRun2.dll
C:\WINDOWS\system32\ljcrr.dll
C:\WINDOWS\system32\nsk1D.dll
C:\WINDOWS\system32\nsmFA.dll
C:\WINDOWS\system32\tscsqsvl.dll
C:\WINDOWS\system32\Winwcd.dll
C:\WINDOWS\system32\rtvwa.ini

• Return to Killbox, go to the File menu, and choose Paste from Clipboard.
• Click the red-and-white Delete File button. Click Yes at the Delete on Reboot prompt.

If you receive a PendingFileRenameOperations prompt, just click OK to continue (But please let me know if you receive this message!).
If Killbox does not reboot just reboot your PC yourself.

Now delete all files and subfolders in the below folders except ones from the current date (Windows will not let you delete the files from the current day).
C:\WINDOWS\Temp
C:\Documents and Settings\Igor.FORDANWORK\Local Settings\TEMP files created within the last 90 days.

Now attach the below new logs and tell me how the above steps went.

1. GetRunKey
2. ShowNew
3. HJT

Make sure you tell me how things are working now!

Reminder Note: Once we have determined you are malware free you will need to disable System Restore, reboot, and re-enable system restore per step 1 of the READ & RUN ME. This only applies to if using WinXP or WinMe.

 

Then you did not save it properly! I have attach a ZIP file to this message that contains the fixme.reg file. Download the ZIP file, extract the fixme.reg file and double click on it. It is the same exact file that would be created by following the steps in my previous message.


Then finish the rest of the steps and attach the new logs! Hopefully the delay in getting thru the remaining steps has not allowed things to respawn or to create new problems. We shall see.


How is everything working?

 

That is a windows file and it may have been from the current date like my instructions indicated. Either way you can just skip that and continue.

Yes exact messages should always be given but note that winlogon.exe is a valid and necessary windows process.

 

Sorry but this is the Malware Forum for Windows based PCs. I cannot help you with problems related to Linux browsers especially in this forum. I would suggest you try two things.

1) Uninstall, reboot, reinstall
2) or try the Software Forum where you may find a few other people using Linux.


Now Copy the bold text below to notepad. Save it as fixWLK.reg to your desktop. Be sure the "Save as" type is set to "all files" Once you have saved it double click it and allow it to merge with the registry.

Now look for the below file and delete it if found:
C:\WINDOWS\system32\ObjSafe.tlb

Other than that your logs are clean. If you are not having any other malware problems, it is time to do our final steps:

1. If we used Pocket Killbox during your cleanup, do the below
   • Run Pocket Killbox and select File, Cleanup, Delete All Backups
2. If we used ComboFix you can delete the ComboFix.exe file and associated C:\combofix.txt log that was created.
3. If we used VundoFix, you can delete the VundoFix.exe file and the C:\VundoFix Backups folder and C:\vundofix.txt log that was created.
4. If we had your run FixWareOut, you can delete the Fixwareout.exe file and the C:\fixwareout folder.
5. If we had you download any registry patches like fixme.reg or fixWLK.reg (or any others), you can delete these files now.
6. You can delete the ShowNew.Zip and GetRunkey.Zip files and the files that you extracted from the ZIP files. You can also delete the C:\newfiles.txt and C:\runkeys.txt logs that were created
7. If you are running Windows XP or Windows ME, do the below:
   • go back to step 8 of the READ & RUN ME to Disable System Restore which will flush your Restore Points.
   • Then reboot and Enable System Restore to create a new clean Restore Point.
8. After doing the above, you should work thru the below link:
   • How to Protect yourself from malware!