Help with trojan removal!

Discussion in 'Malware Help (A Specialist Will Reply)' started by WingWang, Jul 14, 2010.

  1. WingWang

    WingWang Private E-2

    I'm having troubles with my computer that alot of people are having multiple explorer.exe running wave sound keeps going down and IE adds.

    I have viewed other threads about how to remove this but i need some guidance. Here are the steps that I have already taken

    "Now - please do the following:

    * Click Start, Run then copy and paste the below into the Run box and click OK.

    "%userprofile%\Desktop\remover.exe" fix \\.\PhysicalDrive0
    * Now reboot your PC and after reboot continue with the below instructions.
    * Now run the C:\MGtools\GetLogs.bat file by double clicking on it (Note: if using Vista or Win7, don't double click, use right click and select Run As Administrator).

    Then attach the below logs:

    o C:\MGlogs.zip

    **Make sure you tell me how things are working now!"


    I already have the MG tools i just need to know what

    Then attach the below logs:

    o C:\MGlogs.zip

    means how do I attach the .txt files to the GetLogs.bat? or do i extract them on my desktop? Please help!
     
  2. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member


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