Help with trojans please!

Discussion in 'Malware Help (A Specialist Will Reply)' started by LHKJohn, Apr 20, 2009.

  1. LHKJohn

    LHKJohn Private E-2

    About a week or so ago AVG found some trojans when doing a daily scan. Shortly after my PC started running a lot slower and when I restarted it, it wouldnt restart. I had to totally remove the power 3 or 4 rimes before it finally restarted. Seems to be running ok but while running the scans from "READ ME", a lot of things were detected and removed.

    Attached below are the log files requested. Thanks in advance. You guys have helped me with spyware in the past.
     

    Attached Files:

  2. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    Your logs are clean.....obviously the power issue is not malware related.

    If you are not having any other malware problems, it is time to do our final steps:

    1. We recommed you keep SUPERAntiSpyware and Malwarebytes Anti-Malware for scanning/removal of malware. Unless you purchase them, they provide no real time protection. They are useful as backup scanners. They do not use any significant amount of resources ( except a little disk space ) until you run a scan.
    2. If we had you use ComboFix, uninstall ComboFix (This uninstall will only work as written if you installed ComboFix on your Desktop like we requested.)
      • Click START then RUN and enter the below into the run box and then click OK. Note the quotes are required
      • "%userprofile%\Desktop\combofix" /u
        • Notes: The space between the combofix" and the /u, it must be there.
        • This will uninstall ComboFix and also reset hidden files and folders settings back to Windows defaults.

      • Delete the C:\combofix folder from combofix (if it exists)

    3. Any other miscellaneous tools we may have had you install or download can be uninstalled and deleted.
    4. If running Vista, it is time to make sure you have reenabled UAC by double clicking on the C:\MGtools\enableUAC.reg file and allowing it to be added to the registry.
    5. Go to add/remove programs and uninstall HijackThis.
    6. You can delete the C:\MGtools folder and the C:\MGtools.exe file. You can also delete the C:\MGlogs.zip
    7. If you are running Vista, Windows XP or Windows ME, do the below:
      • Refer to the cleaning steps in the READ ME for your Window version and see the steps to Disable System Restore which will flush your Restore Points.
      • Then reboot and Enable System Restore to create a new clean Restore Point.

    8. After doing the above, you should work thru the below link:

     
  3. LHKJohn

    LHKJohn Private E-2

    Thanks a lot Tim!!!

    What I meant by not being able to restart was that Explorer wouldnt come up when restarting so I had to pull the power off several times, then it finally came up. But everything looks good so far!
     
  4. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    No problem....go forth and surf. :)
     

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