Help with Virusbuster and/or Malwarewipe

bleoh · Nov 22, 2006

I think I picked up one or both. I followed the "read me first" although I did run HJT once before changing the name of the file. After I realized it I closed the program, changed the name and ran it again. In addition to what is in the RMF post, I have Kaspersky Internet Security 6.0 on my PC.

The scans from the RMF steps show I have some infections and that they were not removed. Kaspersky is showing that there is a suspicious action: Keylogger Running Module \Driver\Ps2 but I do not know what it means.

The only symptom I am seeing now (the steps in RMF help remove that annoying icon in the system tray warning me that I had to buy Virusbusters and Malwarewipe!) is that I get a fake virus warning when I start IE and my homepage has been changed to youriesecure.com

TIA for your help.

bleoh · Nov 22, 2006

Here are the rest of the files.

chaslang · Nov 23, 2006

Welcome to Majorgeeks!

I'm going to post two sets of instructions below. Each will be enclosed in separate Quote boxes. Make sure to complete the first one 100% before moving on to the second one.

STEP 1: Complete this procedure completely including attaching the requested log before doing the second procedure.

Download SmitfraudFix (by S!Ri) to your Desktop.

Extract all the files to your Destop. A folder named SmitfraudFix will be created on your Desktop.

Open the SmitfraudFix folder and double-click smitfraudfix.cmd
Select option #1 - Search by typing 1 and press Enter
This program will scan large amounts of files on your computer for known patterns so please be patient while it works. When it is done, the results of the scan will be displayed and it will create a log named rapport.txt in the root of your drive, eg: Local Disk C: or partition where your operating system is installed. Please attach that log in your next reply.

Note:process.exe ( which is used my SmitFraudFIx ) is detected by some antivirus programs (AntiVir, Dr.Web, Kaspersky) as a "RiskTool"; it is not a virus, but a program used to stop system processes. Antivirus programs cannot distinguish between "good" and "malicious" use of such programs, therefore they may alert the user. The below is a link to what process.exe is.

http://www.beyondlogic.org/consulting/proc...processutil.htm

IMPORTANT: Do NOT run any other options until you are asked to do so!
Click to expand...

STEP 2: PLEASE READ ALL OF THESE INSTRUCTIONS FIRST BEFORE DOING ANYTHING. Ask any questions that you may have before starting.

Please print out or copy these instructions to Notepad as the internet will not be (while in Safe Mode) available to you at certain points of the removal process. Make sure to work through all the Steps in the exact order in which they are listed below. Again, if there's anything that you don't understand, ask your question(s) before moving on with the fixes.

Reboot your computer into Safe Mode : Starting your computer in Safe mode

Open the SmitfraudFix Folder of your Desktop, then double-click smitfraudfix.cmd file to start the tool.

Select option #2 - Clean by typing 2 and press Enter.
Wait for the tool to complete and disk cleanup to finish.
You will be prompted : "Registry cleaning - Do you want to clean the registry ?" answer Yes by typing Y and hit Enter.

The tool will also check if wininet.dll is infected. If it is infected and a clean version is found, you will be prompted to replace the infected wininet.dll with the clean file. Answer Yes to the question "Replace infected file ?" by typing Y and hit Enter.

A reboot may be needed to finish the cleaning process, if you computer does not restart automatically please do it yourself manually. BUT Reboot in Safe Mode.

The tool will create a log named rapport.txt in the root of your drive, eg: Local Disk C: or partition where your operating system is installed.

Now reboot into normal mode and attach this new rapport.txt log here.
Click to expand...

Now attach new logs from:

GetRunKey

ShowNew

HJT

How are things working now?

bleoh · Nov 23, 2006

Here are the files. I'll post the rapport file in the next post.

My homepage is working now. Everything seems to be working fine. The Kaspersky software is still giving warnings about suspicious action: Keylogger.

If these files look good should I toggle my System Restore?

Thanks a bunch!

bleoh · Nov 23, 2006

Here is the rapport file. BTW, the smitfraudfix instructions say that the program will scan large amounts of files and to be patient. It ran very quickly on my PC, it was done in less then 60 seconds.

chaslang · Nov 23, 2006

Delete the below folder:
C:\Program Files\SpywareBot

Uninstall the below old versions of software:
J2SE Runtime Environment 5.0 Update 5
J2SE Runtime Environment 5.0 Update 6
Safety Alert 2006 <--- this is malware

Now install the current version of Sun Java from: Sun Java Runtime Environment

bleoh said:

The Kaspersky software is still giving warnings about suspicious action: Keylogger.
Click to expand...

Attach a log from Kaspersky that shows what it is finding.

bleoh said:

If these files look good should I toggle my System Restore?
Click to expand...

Not yet!

bleoh · Nov 24, 2006

I uninstalled J2SE update 5 and 6 and Safety Alert 2006. XP said that Safety Alert had already been removed and it just needed to be removed from the intalled software list.

I installed Sun Java from your link.

I have not been able to find where Kaspersky will produce a log. I am using the 6.0 trial version.

chaslang · Nov 25, 2006

I have never used it so I cannot tell you but there must be some way to get a report or log. Also can you just tell me EXACTLY what comes up in the message it is giving to you.

bleoh · Nov 28, 2006

Well, now I am not getting any warnings from Kaspersky. I've looked but can't seem to find any reports I can export or log files.

bleoh · Nov 28, 2006

The warning popped up. It says "Keylogger detected. Possible driver name is System32\DRIVERS\ELkbd.sys."

chaslang · Nov 28, 2006

bleoh said:

The warning popped up. It says "Keylogger detected. Possible driver name is System32\DRIVERS\ELkbd.sys."
Click to expand...

This may be a false positive. I don't have much good info on that file but it may be some kind of driver made by Intel. From the name it sounds like something for a keyboard. One link I had referred to it as Intel(R) Quick Resume Technology

Can you put a copy of this file into a ZIP and attach it here? It all depends on how large the file is. If the file is too large, even zipping it may not make it small enough to upload. I saw references saying it was 6.7Mb in size. If that is true you probably will not be able to attach it even if compressed into a ZIP file.

This file often appears in a group with the below files:
system32\DRIVERS\ELacpi.sys
System32\DRIVERS\ELhid.sys
System32\DRIVERS\ELmon.sys
System32\DRIVERS\ELmou.sys

You can also do the following if it cannot be uploaded.

Use Windows Explorer to navigate to c:\windows\System32\DRIVERS\ELkbd.sys. Then right click on it and select Properties. Now see if there is a Version tab in the window. If so, select the Version tab and on the next window select each of the listed Item names (one at a time) to get more info about the file. The most important information is Description and from the Item list is the company name. If there is no Version tab, tell me that too.

bleoh · Nov 29, 2006

The properties tab says it is an Intel file.

chaslang · Nov 30, 2006

It looks okay to me and I even ran it thru 15 antivirus scanners (one of which is also Kaspersky) and they all came back clean.

bleoh · Nov 30, 2006

Thanks for doing that!

So, what are my next steps?

chaslang · Dec 1, 2006

You're welcome.

If you are not having any other malware problems, it is time to do our final steps:

If we used Pocket Killbox during your cleanup, do the below

Run Pocket Killbox and select File, Cleanup, Delete All Backups

If we used ComboFix you can delete the ComboFix.exe file and associated C:\combofix.txt log that was created.

If we user SDFix you can delete all the SDFix related files and folders from your Desktop or whereever you installed it.

If we used VundoFix, you can delete the VundoFix.exe file and the C:\VundoFix Backups folder and C:\vundofix.txt log that was created.

If we had your run FixWareOut, you can delete the Fixwareout.exe file and the C:\fixwareout folder.

If we had you download any registry patches like fixme.reg or fixWLK.reg (or any others), you can delete these files now.

You can delete the ShowNew.Zip and GetRunkey.Zip files and the files that you extracted from the ZIP files. You can also delete the C:\newfiles.txt and C:\runkeys.txt logs that were created

If you are running Windows XP or Windows ME, do the below:

go back to step 8 of the READ & RUN ME to Disable System Restore which will flush your Restore Points.

Then reboot and Enable System Restore to create a new clean Restore Point.

After doing the above, you should work thru the below link:

How to Protect yourself from malware!

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Help with Virusbuster and/or Malwarewipe

bleoh Private E-2

Attached Files:

CounterSpy.txt

bdscan.txt

Activescan.txt

bleoh Private E-2

Attached Files:

runkeys.txt

newfiles.txt

hijackthis.log

chaslang MajorGeeks Admin - Master Malware Expert Staff Member

bleoh Private E-2

Attached Files:

runkeys.txt

newfiles.txt

hijackthis.log

bleoh Private E-2

Attached Files:

rapport.txt

chaslang MajorGeeks Admin - Master Malware Expert Staff Member

bleoh Private E-2

chaslang MajorGeeks Admin - Master Malware Expert Staff Member

bleoh Private E-2

bleoh Private E-2

chaslang MajorGeeks Admin - Master Malware Expert Staff Member

bleoh Private E-2

Attached Files:

ELkbd.zip

chaslang MajorGeeks Admin - Master Malware Expert Staff Member

bleoh Private E-2

chaslang MajorGeeks Admin - Master Malware Expert Staff Member