Help with WinInetHook Removal

Welcome to Majorgeeks.

Note if you can not run Windows Defender the READ ME tells you to run CounterSpy and attach the log from it. (Uninstall Windows Defender first before using CounterSpy!)

Also you did not attach the log for Bitdefender properly as the directions in step 7 indicate. You only posted a log summary which is not useful. Don't worry about re-running it now as it would not find anything to report. But in the future you must follow the directions exactly as they are written or you will get the wrong log.


Sorry Matt! Did not see you here!!!

 

You did not allow CounterSpy to fix what it found. Please run it again and this time make sure you fix the problems instead of ignoring them.

Then download and install the current Sun Java version: Sun Java Runtime Environment

Now goto Add/Remove programs and uninstall the below:
Java 2 Runtime Environment, SE v1.4.2_05


Now copy the bold text below to notepad. Save it as fixme.reg to your desktop. Be sure the "Save as" type is set to "all files" Once you have saved it double click it and allow it to merge with the registry.

Reboot into safe mode and delete the below files:
c:\windows\switchagreement.txt

Now while in Safe Mode disable System Restore (read the instructions in step 1 of the READ ME). Then reboot into Normal mode and enable System Restore.

Now tell me how things are working

 

Try the below! It works sometimes!

1. Remove the current signature file. To do this, click Start, click Run, then copy and paste in the following bold print text to avoid a typing mistake and then click OK!
   • Msiexec /x {A5CC2A09-E9D3-49EC-923D-03874BBD4C2C},
2. Open Windows Defender. To do this, click Start, click Programs, and then click Windows Defender.
3. Check for new definitions. To do this, click the Help options arrow next to the Windows Defender Help icon, click About Windows Defender, and then click Check for Updates.

If that does not help, check out some of the below links (the above appears in them too):
http://forums.microsoft.com/WindowsOneCare/ShowPost.aspx?PostID=395648&SiteID=2
http://forums.microsoft.com/WindowsOneCare/ShowPost.aspx?PostID=368240&SiteID=2

Or even use this that searches MSDN for the error number:
http://search.microsoft.com/results.aspx?mkt=en-US&setlang=en-US&q=0x80240022


Also try updating after disabling any firewall or antvirus software that is running!

Not via the website! Many of us do have PayPal accounts where you can donate if desired. You would have to PM me with an email address and I could send you the info. It's purely optional!


If you are not having any other malware problems, it is time to go back to step 1 of the READ & RUN ME to Disable System Restore which will flush your Restore Points. Then reboot and enable System Restore to create a new clean Restore Point.

After that, you should work thru the below link:

How to Protect yourself from malware!

 

We already have one sticky procedure on a related fix: Fixing Windows Update Problems (Win 2K and XP)

This is really not a malware forum topic though and we cannot afford to have the whole page for each viewer filled with nothing but stickies. Thus the above link and about 80 more are hidden in the Malware Forum. We just give links to them when necessary.

I'm happy to hear you got your problem fixed.