help with yahoo and google redirecting

Discussion in 'Malware Help (A Specialist Will Reply)' started by tcruzin1, Nov 1, 2010.

  1. tcruzin1

    tcruzin1 Private E-2

    i cant figure it out, been at it for over 3 hours still redirects, with rds.yahoo pleasse help!!!!!
     
  2. tcruzin1

    tcruzin1 Private E-2

    hope this helps
     

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  3. tcruzin1

    tcruzin1 Private E-2

    ok think this should be everything
     

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  4. Kestrel13!

    Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

    Go to TDSSKiller and Download TDSSKiller.zip to your Desktop

    • Extract its contents to your Desktop so that you have TDSSKiller.exe directly on your Desktop and not in any subfolder of the Desktop.
    • Now double click the TDSSkiller.exe file to run it ( if using Vista or Windows 7 do not double click on it but rather, right click and select Run As Administrartor.
    • Allow the application to run and a window will open showing that it is TDSSkiller from Kaspersky
    • Click Start scan
    • It will run rather quickly and will notify you of whether anything is found or not.
    • Follow the instructions to delete/quarantine if asks you what to do when if finds something.
    Whether an infection is found or not, a log file should be created on your C: drive ( or whatever drive you boot from) in the root folder named something like TDSSKiller.2.1.1_27.12.2009_14.17.04_log.txt which is based on the program version # and date and time run. Please attach this log to your next reply. (See: HOW TO: Attach Items To Your Post )

    Why did you not run Combofix? Please do so now unless you are running 64 bit windows.

    Now run the C:\MGtools\GetLogs.bat file by double clicking on it. Then attach the new C:\MGlogs.zip file that will be created by running this.
     
  5. tcruzin1

    tcruzin1 Private E-2

    Ok running mgtools now, also when i run combofix, after its done it hangs up on the logging out screen, I waited like 3 hours yesterday and it never went off
     

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  6. tcruzin1

    tcruzin1 Private E-2

    I almost forgot BTW thank you so much for replying
     
  7. tcruzin1

    tcruzin1 Private E-2

    ok here it is
     

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  8. Kestrel13!

    Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

    First of all, why are you not currently using any antivirus??

    Before we continue I would like for you to use MSConfig to put this machine back into normal start up mode, if you haven't done so already.

    • Java(TM) 6 Update 15 <--- uninstall this outdated version of java:
    • CouponBar <--- adware, uninstall.

    Can you attach the latest logs from both SUPERantispyware and Malware Bytes?

    Now download The Avenger by Swandog469, and save it to your Desktop.

    • Extract avenger.exe from the Zip file and save it to your desktop
    • Run avenger.exe by double-clicking on it.
    • Do not change any check box options!!
    • Copy everything in the Quote box below, and paste it into the Input script here: part of the window:
    • Now click the Execute button.
    • Click Yes to the prompt to confirm you want to execute.
    • Click Yes to the Reboot now? question that will appear when Avenger finishes running.
    • Your PC should reboot, if not, reboot it yourself.
    • A log file from Avenger will be produced at C:\avenger.txt and it will popup for you to view when you login after reboot.

    Rename Combofix.exe to magpie.com and reboot into safe mode to try and run it.

    Install the most current and up to date version of Java available here at the below link:

    Java Runtime 6

    Now run the C:\MGtools\GetLogs.bat file by double clicking on it. Then attach the new C:\MGlogs.zip file that will be created by running this.

    You must tell me how the machine is behaving at this point. Do not forget the logs from MBAM and SAS.
     
  9. tcruzin1

    tcruzin1 Private E-2

    ok here are the logs also i cannot uninstall that version of java or the coupon bar it wont let me
     

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  10. tcruzin1

    tcruzin1 Private E-2

    ok ran combofix after renaming it in safe mode, it froze on logging off screen. I turned of pc and restarted now I get and error that says Original 874 could not locate dynamic link library SHELL32.dll. also it said windows explorer is not working properly, and on my main screen it just black
     
  11. tcruzin1

    tcruzin1 Private E-2

    ok final file, also combo fix will not work.... I had to system restore to a few minutes before i ran combo fix to get the pc to even come back on
     

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    Last edited: Nov 3, 2010
  12. Kestrel13!

    Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

    You did not address my question.

    Try using Your Uninstaller

    Delete this using windows explorer.

    • C:\Users\International Import\AppData\Local\Temp(100)

    Now Copy the bold text below to notepad. Save it as fixME.reg to your desktop. Be sure the "Save as" type is set to "all files" Once you have saved it double click it and allow it to merge with the registry.
    Make sure that you tell me if you receive a success message about adding the above
    to the registry. If you do not get a success message, it definitely did not work.

    Try to install new Java.

    Now run the C:\MGtools\GetLogs.bat file by double clicking on it. Then attach the new C:\MGlogs.zip file that will be created by running this.

    Let me know how things are running for you.
     
  13. tcruzin1

    tcruzin1 Private E-2

    My old av ran out so I deleted it, also I have yet to find a good free one, any suggestions? Ok deleted the old version of java and coupon bar finally, also successfully added the fixme.reg file, new update of Java installed, but I am still being redirected with yahoo, and google
     

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  14. Kestrel13!

    Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

    Not a problem, you can further discuss this in software if need be. I think you can install something called Yahoo! Redirect Remover script which would help. Your logs are clean.

    If you are not having any other malware problems, it is time to do our final steps:
    1. We recommend you keep SUPERAntiSpyware and Malwarebytes Anti-Malware for scanning/removal of malware. Unless you purchase them, they provide no protection. They do not use any significant amount of resources ( except a little disk space ) until you run a scan.
    2. If we had you use ComboFix, uninstall ComboFix (This uninstall will only work as written if you installed ComboFix on your Desktop like we requested.)
      • Click START then RUN and enter the below into the run box and then click OK. Note the quotes are required
      • "%userprofile%\Desktop\combofix" /uninstall
        • Notes: The space between the combofix" and the /uninstall, it must be there.
        • This will uninstall ComboFix and also reset hidden files and folders settings back to Windows defaults.
    3. Go back to step 6 of the READ ME and renable your Disk Emulation software with Defogger if you had disabled it.
    4. Any other miscellaneous tools we may have had you install or download can be uninstalled and deleted.
    5. If we had you download any registry patches like fixme.reg or fixWLK.reg (or any others), you can delete these files now.
    6. If running Vista, it is time to make sure you have reenabled UAC by double clicking on the C:\MGtools\enableUAC.reg file and allowing it to be added to the registry.
    7. Go to add/remove programs and uninstall HijackThis.
    8. Goto the C:\MGtools folder and find the MGclean.bat file. Double click on this file to run this cleanup program that will remove files and folders
      related to MGtools and some other items from our cleaning procedures.
    9. If you are running Win 7, Vista, Windows XP or Windows ME, do the below:
      • Refer to the cleaning procedures pointed to by step 7 of the READ ME
        for your Window version and see the instructions to Disable System Restore which will flush your Restore Points.
      • Then reboot and Enable System Restore to create a new clean Restore Point.
    10. After doing the above, you should work thru the below link:
     

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