Help with Zlob Removal Step 2

You should complete step 2 with SmitFraudFix and then attach the second rapport.txt log. Then you should complete the remainder of the READ & RUN ME and attach the requested logs from it.

 

Run this Disable/Remove Windows Messenger to remove Windows Messenger. Do not confuse Windows Messenger with MSN Messenger because they are not the same. Windows Messenger is a frequent cause of popups.

Uninstall the below old versions of software:
Java(TM) 6 Update 2
Spybot - Search & Destroy 1.4

Run C:\MGtools\analyse.exe by double clicking on it. This is really HijackThis (select Do a system scan only) and select the following lines but DO NOT CLICK FIX until you exit all browser sessions including the one you are reading in right now:

O2 - BHO: BDEX System - {7F719D62-623C-4F70-9244-8CAEC58B041B} - C:\WINDOWS\ttvbonfwt.dll (file missing)
O3 - Toolbar: (no name) - {0BF43445-2F28-4351-9252-17FE6E806AA0} - (no file)
O3 - Toolbar: The leosrv - {C31D988D-A314-49BB-BA51-7F57DEE5EA34} - C:\WINDOWS\leosrv.dll (file missing)
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_03\bin\jusched.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime

After clicking Fix, exit HJT.

Now reboot.

After reboot, run Ccleaner!

Now run the C:\MGtools\GetLogs.bat file by double clicking on it. Then attach the new C:\MGlogs.zip file that will be created.


Make sure you tell me how things are working now!

 

DO the below in Outlook:

1. On the Tools menu, click Options, and then click the Other tab.
2. Click to clear the Enable Instant Messaging in Microsoft Outlook check box, and then click OK.

The above comes from: http://support.microsoft.com/kb/302089

Avast is one that is on our recommended list. You will see others in when you get to the link in the below final instructions. You could try AVG Free. Make sure you uninstall Avast first.


Your logs are clean.

If you are not having any other malware problems, it is time to do our final steps:

1. If we used Pocket Killbox during your cleanup, do the below
   • Run Pocket Killbox and select File, Cleanup, Delete All Backups
2. If we used ComboFix, you can delete the ComboFix.exe file, C:\ComboFix folder, C:\QooBox folder, C:\WINDOWS\nircmd.exe, C:\combofix.txt and C:\ComboFix-quarantined-files.txt logs that was created.
3. If we user SDFix you can delete all the SDFix related files and folders from your Desktop or whereever you installed it.
4. If we used SmitFraudFix, you can delete all files and folders related to it now including the c:\rapport.txt log.
5. If we used VundoFix, you can delete the VundoFix.exe file and the C:\VundoFix Backups folder and C:\vundofix.txt log that was created.
6. If we had your run FixWareOut, you can delete the Fixwareout.exe file and the C:\fixwareout folder.
7. If we had you run Avenger, you can delete all files related to Avenger now.
8. If we had you download any registry patches like fixme.reg or fixWLK.reg (or any others), you can delete these files now.
9. You can delete the C:\MGtools folder and the C:\MGtools.exe file. You can also delete the C:\MGlogs.zip
10. If you are running Windows XP or Windows ME, do the below:
    • Refer to the cleaning steps in the READ ME for your Window version and see the steps to Disable System Restore which will flush your Restore Points.
    • Then reboot and Enable System Restore to create a new clean Restore Point.
11. After doing the above, you should work thru the below link:
    • How to Protect yourself from malware!

 

Then it is already gone.

It is probably doing a scan of email which is one of the features in Avast.

You're welcome. Enjoy your holidays too!