Help!

Discussion in 'Malware Help (A Specialist Will Reply)' started by Dwezel, Jul 5, 2007.

  1. Dwezel

    Dwezel Private E-2

    Ok I turned on my computer today and there is a new icon on the right side of my toolbar. It is blinking and every five minutes it sayd I have spywear and I have to download thier program. I didn't download this program and the pop ups can't be turned off how do I stop this?
     
  2. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    Welcome to Major Geeks!

    Actually you probably did download it. Perhaps without realizing it. Many times people get it by accessing sites that play video type files and you need to install a particular codec to play them. This is often the cause, but there are many other ways to get this infections too.



    I'm going to post two sets of instructions below. Each will be enclosed in separate Quote boxes. Make sure to complete the first one 100% before moving on to the second one.

    ATTACH THE FIRST LOG NOW BEFORE CONTINUING OR YOU WILL OVERWRITE IT!!!! And then immediately continue on to the below steps.

    How are things working now?
     
  3. Dwezel

    Dwezel Private E-2

    SmitFraudFix v2.200

    Scan done at 20:39:56.64, Thu 07/05/2007
    Run from C:\Documents and Settings\Nathaniel\Desktop\SmitfraudFix
    OS: Microsoft Windows XP [Version 5.1.2600] - Windows_NT
    The filesystem type is NTFS
    Fix run in normal mode

    »»»»»»»»»»»»»»»»»»»»»»»» Process

    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\System32\WLTRYSVC.EXE
    C:\WINDOWS\System32\bcmwltry.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
    C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
    C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\Explorer.EXE
    C:\Program Files\Video ActiveX Access\iesmn.exe
    C:\Program Files\Video ActiveX Access\imsmain.exe
    C:\WINDOWS\system32\hkcmd.exe
    C:\WINDOWS\system32\igfxpers.exe
    C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
    C:\WINDOWS\system32\WLTRAY.exe
    C:\WINDOWS\stsystra.exe
    C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe
    C:\WINDOWS\system32\dla\tfswctrl.exe
    C:\WINDOWS\system32\igfxsrvc.exe
    C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
    C:\Program Files\Java\jre1.6.0_01\bin\jusched.exe
    C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
    C:\Program Files\QuickTime\qttask.exe
    C:\Program Files\iTunes\iTunesHelper.exe
    C:\Program Files\Google\Gmail Notifier\gnotify.exe
    C:\Program Files\MSN Messenger\MsnMsgr.Exe
    C:\Program Files\Video ActiveX Access\imsmn.exe
    C:\WINDOWS\system32\ctfmon.exe
    C:\Program Files\AIM6\aim6.exe
    C:\Program Files\Digital Line Detect\DLG.exe
    C:\Program Files\Video ActiveX Access\iesmin.exe
    C:\Program Files\Kirby Alarm Pro\kirbyalarmpro.exe
    C:\Program Files\AIM6\aolsoftware.exe
    C:\Program Files\iPod\bin\iPodService.exe
    C:\PROGRA~1\Yahoo!\MESSEN~1\YAHOOM~1.EXE
    C:\PROGRA~1\MOZILL~1\FIREFOX.EXE
    C:\WINDOWS\system32\cmd.exe

    »»»»»»»»»»»»»»»»»»»»»»»» hosts


    »»»»»»»»»»»»»»»»»»»»»»»» C:\


    »»»»»»»»»»»»»»»»»»»»»»»» C:\WINDOWS


    »»»»»»»»»»»»»»»»»»»»»»»» C:\WINDOWS\system


    »»»»»»»»»»»»»»»»»»»»»»»» C:\WINDOWS\Web


    »»»»»»»»»»»»»»»»»»»»»»»» C:\WINDOWS\system32


    »»»»»»»»»»»»»»»»»»»»»»»» C:\WINDOWS\system32\LogFiles


    »»»»»»»»»»»»»»»»»»»»»»»» C:\Documents and Settings\Nathaniel


    »»»»»»»»»»»»»»»»»»»»»»»» C:\Documents and Settings\Nathaniel\Application Data


    »»»»»»»»»»»»»»»»»»»»»»»» Start Menu

    C:\DOCUME~1\ALLUSE~1\STARTM~1\Online Security Guide.url FOUND !
    C:\DOCUME~1\ALLUSE~1\STARTM~1\Security Troubleshooting.url FOUND !

    »»»»»»»»»»»»»»»»»»»»»»»» C:\DOCUME~1\NATHAN~1\FAVORI~1


    »»»»»»»»»»»»»»»»»»»»»»»» Desktop


    »»»»»»»»»»»»»»»»»»»»»»»» C:\Program Files

    C:\Program Files\HQvideo\ FOUND !
    C:\Program Files\Video ActiveX Access\ FOUND !

    »»»»»»»»»»»»»»»»»»»»»»»» Corrupted keys


    »»»»»»»»»»»»»»»»»»»»»»»» Desktop Components

    [HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Desktop\Components\0]
    "Source"="About:Home"
    "SubscribedURL"="About:Home"
    "FriendlyName"="My Current Home Page"


    »»»»»»»»»»»»»»»»»»»»»»»» Sharedtaskscheduler
    !!!Attention, following keys are not inevitably infected!!!

    SrchSTS.exe by S!Ri
    Search SharedTaskScheduler's .dll

    [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\SharedTaskScheduler]
    "{1b17f1db-790e-4d42-8e0c-d4d19123ee5b}"="coronally"

    [HKEY_CLASSES_ROOT\CLSID\{1b17f1db-790e-4d42-8e0c-d4d19123ee5b}\InProcServer32]
    @="C:\WINDOWS\system32\xnvaogd.dll"

    [HKEY_LOCAL_MACHINE\Software\Classes\CLSID\{1b17f1db-790e-4d42-8e0c-d4d19123ee5b}\InProcServer32]
    @="C:\WINDOWS\system32\xnvaogd.dll"



    »»»»»»»»»»»»»»»»»»»»»»»» AppInit_DLLs
    !!!Attention, following keys are not inevitably infected!!!

    [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows]
    "AppInit_DLLs"=""
    "LoadAppInit_DLLs"=dword:00000001


    »»»»»»»»»»»»»»»»»»»»»»»» Winlogon.System
    !!!Attention, following keys are not inevitably infected!!!

    [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon]
    "System"=""


    »»»»»»»»»»»»»»»»»»»»»»»» Rustock



    »»»»»»»»»»»»»»»»»»»»»»»» DNS

    Description: Dell Wireless 1370 WLAN Mini-PCI Card - Packet Scheduler Miniport
    DNS Server Search Order: 192.168.11.1

    Your computer may be victim of a DNS Hijack: 85.255.x.x detected !

    Description: Dell Wireless 1370 WLAN Mini-PCI Card - Packet Scheduler Miniport
    DNS Server Search Order: 85.255.115.2
    DNS Server Search Order: 85.255.112.6

    HKLM\SYSTEM\CCS\Services\Tcpip\..\{2810EB22-763D-4D0C-9450-64BBD1758685}: DhcpNameServer=85.255.115.2,85.255.112.6
    HKLM\SYSTEM\CCS\Services\Tcpip\..\{3EF40C22-3015-4C13-B74A-4675C51AA99A}: DhcpNameServer=85.255.115.2,85.255.112.6
    HKLM\SYSTEM\CCS\Services\Tcpip\..\{614276B3-32E1-4DA3-8EB3-E647B590AC82}: DhcpNameServer=192.168.11.1
    HKLM\SYSTEM\CS1\Services\Tcpip\..\{2810EB22-763D-4D0C-9450-64BBD1758685}: DhcpNameServer=85.255.115.2,85.255.112.6
    HKLM\SYSTEM\CS1\Services\Tcpip\..\{3EF40C22-3015-4C13-B74A-4675C51AA99A}: DhcpNameServer=85.255.115.2,85.255.112.6
    HKLM\SYSTEM\CS1\Services\Tcpip\..\{614276B3-32E1-4DA3-8EB3-E647B590AC82}: DhcpNameServer=192.168.11.1
    HKLM\SYSTEM\CS3\Services\Tcpip\..\{2810EB22-763D-4D0C-9450-64BBD1758685}: DhcpNameServer=85.255.115.2,85.255.112.6
    HKLM\SYSTEM\CS3\Services\Tcpip\..\{3EF40C22-3015-4C13-B74A-4675C51AA99A}: DhcpNameServer=85.255.115.2,85.255.112.6
    HKLM\SYSTEM\CS3\Services\Tcpip\..\{614276B3-32E1-4DA3-8EB3-E647B590AC82}: DhcpNameServer=192.168.11.1
    HKLM\SYSTEM\CCS\Services\Tcpip\Parameters: DhcpNameServer=192.168.11.1
    HKLM\SYSTEM\CS1\Services\Tcpip\Parameters: DhcpNameServer=192.168.11.1
    HKLM\SYSTEM\CS3\Services\Tcpip\Parameters: DhcpNameServer=192.168.11.1


    »»»»»»»»»»»»»»»»»»»»»»»» Scanning for wininet.dll infection


    »»»»»»»»»»»»»»»»»»»»»»»» End
     
  4. Dwezel

    Dwezel Private E-2

    Here
    SmitFraudFix v2.200

    Scan done at 20:39:56.64, Thu 07/05/2007
    Run from C:\Documents and Settings\Nathaniel\Desktop\SmitfraudFix
    OS: Microsoft Windows XP [Version 5.1.2600] - Windows_NT
    The filesystem type is NTFS
    Fix run in normal mode

    »»»»»»»»»»»»»»»»»»»»»»»» Process

    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\System32\WLTRYSVC.EXE
    C:\WINDOWS\System32\bcmwltry.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
    C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
    C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\Explorer.EXE
    C:\Program Files\Video ActiveX Access\iesmn.exe
    C:\Program Files\Video ActiveX Access\imsmain.exe
    C:\WINDOWS\system32\hkcmd.exe
    C:\WINDOWS\system32\igfxpers.exe
    C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
    C:\WINDOWS\system32\WLTRAY.exe
    C:\WINDOWS\stsystra.exe
    C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe
    C:\WINDOWS\system32\dla\tfswctrl.exe
    C:\WINDOWS\system32\igfxsrvc.exe
    C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
    C:\Program Files\Java\jre1.6.0_01\bin\jusched.exe
    C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
    C:\Program Files\QuickTime\qttask.exe
    C:\Program Files\iTunes\iTunesHelper.exe
    C:\Program Files\Google\Gmail Notifier\gnotify.exe
    C:\Program Files\MSN Messenger\MsnMsgr.Exe
    C:\Program Files\Video ActiveX Access\imsmn.exe
    C:\WINDOWS\system32\ctfmon.exe
    C:\Program Files\AIM6\aim6.exe
    C:\Program Files\Digital Line Detect\DLG.exe
    C:\Program Files\Video ActiveX Access\iesmin.exe
    C:\Program Files\Kirby Alarm Pro\kirbyalarmpro.exe
    C:\Program Files\AIM6\aolsoftware.exe
    C:\Program Files\iPod\bin\iPodService.exe
    C:\PROGRA~1\Yahoo!\MESSEN~1\YAHOOM~1.EXE
    C:\PROGRA~1\MOZILL~1\FIREFOX.EXE
    C:\WINDOWS\system32\cmd.exe

    »»»»»»»»»»»»»»»»»»»»»»»» hosts


    »»»»»»»»»»»»»»»»»»»»»»»» C:\


    »»»»»»»»»»»»»»»»»»»»»»»» C:\WINDOWS


    »»»»»»»»»»»»»»»»»»»»»»»» C:\WINDOWS\system


    »»»»»»»»»»»»»»»»»»»»»»»» C:\WINDOWS\Web


    »»»»»»»»»»»»»»»»»»»»»»»» C:\WINDOWS\system32


    »»»»»»»»»»»»»»»»»»»»»»»» C:\WINDOWS\system32\LogFiles


    »»»»»»»»»»»»»»»»»»»»»»»» C:\Documents and Settings\Nathaniel


    »»»»»»»»»»»»»»»»»»»»»»»» C:\Documents and Settings\Nathaniel\Application Data


    »»»»»»»»»»»»»»»»»»»»»»»» Start Menu

    C:\DOCUME~1\ALLUSE~1\STARTM~1\Online Security Guide.url FOUND !
    C:\DOCUME~1\ALLUSE~1\STARTM~1\Security Troubleshooting.url FOUND !

    »»»»»»»»»»»»»»»»»»»»»»»» C:\DOCUME~1\NATHAN~1\FAVORI~1


    »»»»»»»»»»»»»»»»»»»»»»»» Desktop


    »»»»»»»»»»»»»»»»»»»»»»»» C:\Program Files

    C:\Program Files\HQvideo\ FOUND !
    C:\Program Files\Video ActiveX Access\ FOUND !

    »»»»»»»»»»»»»»»»»»»»»»»» Corrupted keys


    »»»»»»»»»»»»»»»»»»»»»»»» Desktop Components

    [HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Desktop\Components\0]
    "Source"="About:Home"
    "SubscribedURL"="About:Home"
    "FriendlyName"="My Current Home Page"


    »»»»»»»»»»»»»»»»»»»»»»»» Sharedtaskscheduler
    !!!Attention, following keys are not inevitably infected!!!

    SrchSTS.exe by S!Ri
    Search SharedTaskScheduler's .dll

    [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\SharedTaskScheduler]
    "{1b17f1db-790e-4d42-8e0c-d4d19123ee5b}"="coronally"

    [HKEY_CLASSES_ROOT\CLSID\{1b17f1db-790e-4d42-8e0c-d4d19123ee5b}\InProcServer32]
    @="C:\WINDOWS\system32\xnvaogd.dll"

    [HKEY_LOCAL_MACHINE\Software\Classes\CLSID\{1b17f1db-790e-4d42-8e0c-d4d19123ee5b}\InProcServer32]
    @="C:\WINDOWS\system32\xnvaogd.dll"



    »»»»»»»»»»»»»»»»»»»»»»»» AppInit_DLLs
    !!!Attention, following keys are not inevitably infected!!!

    [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows]
    "AppInit_DLLs"=""
    "LoadAppInit_DLLs"=dword:00000001


    »»»»»»»»»»»»»»»»»»»»»»»» Winlogon.System
    !!!Attention, following keys are not inevitably infected!!!

    [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon]
    "System"=""


    »»»»»»»»»»»»»»»»»»»»»»»» Rustock



    »»»»»»»»»»»»»»»»»»»»»»»» DNS

    Description: Dell Wireless 1370 WLAN Mini-PCI Card - Packet Scheduler Miniport
    DNS Server Search Order: 192.168.11.1

    Your computer may be victim of a DNS Hijack: 85.255.x.x detected !

    Description: Dell Wireless 1370 WLAN Mini-PCI Card - Packet Scheduler Miniport
    DNS Server Search Order: 85.255.115.2
    DNS Server Search Order: 85.255.112.6

    HKLM\SYSTEM\CCS\Services\Tcpip\..\{2810EB22-763D-4D0C-9450-64BBD1758685}: DhcpNameServer=85.255.115.2,85.255.112.6
    HKLM\SYSTEM\CCS\Services\Tcpip\..\{3EF40C22-3015-4C13-B74A-4675C51AA99A}: DhcpNameServer=85.255.115.2,85.255.112.6
    HKLM\SYSTEM\CCS\Services\Tcpip\..\{614276B3-32E1-4DA3-8EB3-E647B590AC82}: DhcpNameServer=192.168.11.1
    HKLM\SYSTEM\CS1\Services\Tcpip\..\{2810EB22-763D-4D0C-9450-64BBD1758685}: DhcpNameServer=85.255.115.2,85.255.112.6
    HKLM\SYSTEM\CS1\Services\Tcpip\..\{3EF40C22-3015-4C13-B74A-4675C51AA99A}: DhcpNameServer=85.255.115.2,85.255.112.6
    HKLM\SYSTEM\CS1\Services\Tcpip\..\{614276B3-32E1-4DA3-8EB3-E647B590AC82}: DhcpNameServer=192.168.11.1
    HKLM\SYSTEM\CS3\Services\Tcpip\..\{2810EB22-763D-4D0C-9450-64BBD1758685}: DhcpNameServer=85.255.115.2,85.255.112.6
    HKLM\SYSTEM\CS3\Services\Tcpip\..\{3EF40C22-3015-4C13-B74A-4675C51AA99A}: DhcpNameServer=85.255.115.2,85.255.112.6
    HKLM\SYSTEM\CS3\Services\Tcpip\..\{614276B3-32E1-4DA3-8EB3-E647B590AC82}: DhcpNameServer=192.168.11.1
    HKLM\SYSTEM\CCS\Services\Tcpip\Parameters: DhcpNameServer=192.168.11.1
    HKLM\SYSTEM\CS1\Services\Tcpip\Parameters: DhcpNameServer=192.168.11.1
    HKLM\SYSTEM\CS3\Services\Tcpip\Parameters: DhcpNameServer=192.168.11.1


    »»»»»»»»»»»»»»»»»»»»»»»» Scanning for wininet.dll infection


    »»»»»»»»»»»»»»»»»»»»»»»» End
     
  5. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    Please See: HOW TO: Attach Items To Your Post

    What you posted were inline logs!

    Also you appear to have attached the same rapport.txt log from the first step twice. Did you do the second step?

    Also if you don't tell me how things are working all I can assume is that we are finished. You must provide feedback and answer questions.


    Based on your log, it looks like you may have other malware on your PC. You really should consider running our full cleaning procedure in this Sticky thread READ & RUN ME FIRST Before Asking for Support
     
  6. Dwezel

    Dwezel Private E-2

    Ok I hope I did it right this time.
     

    Attached Files:

  7. Dwezel

    Dwezel Private E-2

    Ok here is the second log that was made also the little pop ups stopped. What was happening was an icon in my sytem try kept saying I have all these things wrong with my comp and that I should buy this product to get rid of them. It was always popping up when I was typing and would inturupt my typing. Thanks for your help.
     

    Attached Files:

  8. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    Okay that's better. ;)

    Yes you said this in your first message. Are you saying that everything is okay now? You had several problems. One was what is referred to as a Smitfraud aka Zlob infection and the other was a WareOut infection.

    I cannot say whether you are totally clean with having you run the READ & RUN ME sticky procedure.
     

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