Help !!!!!!!!!!

I have a problem ...... getting this message since this morning ...

"Error 1719. The Windows Installer Service could not be accessed. You may be running in safe mode or Windows Installer may not be correctly installed."

I have tried all day to fix this but so far no luck

My question .... Is there and alternative to the microsoft Installer surely there must be

THX

H

 

Take a look here

http://support.microsoft.com/kb/315346/en-us

 

No alternatives.


What OS are you using?

 

http://support.microsoft.com/kb/315346

 

Beaten to the punch!

Oh well

 

You snooze, you lose, eh

 

http://support.microsoft.com/kb/290301/en-us Visit this link and download the cleanup tool from the link toward the end of the article. When you run the cleanup tool, look for the program you're trying to install in the list and remove/clean it. If you're getting this installer error on just about anything you try to install or uninstall, try this: http://www.majorgeeks.com/Dial-a-fix_d4899.html and click the Windows Installer box(es) and everything in the Registration Center. If that doesn't work, then you'll need to re-install the Windows Installer. Go to Add/Remove Programs, check the Show Updates box at the top, and scroll down, looking for Windows Installer 3.1. If you see it, remove it. If you don't see it, you'll need to download and install it (which you'll need to do after removing it anyway), so here's the link: http://www.microsoft.com/downloads/...FC-5F56-4A38-B838-DE776FD4138C&displaylang=en Your Windows XP must be able to pass validation to download the file....

hd2k

 

OK I deleted the old file and downloaded Windows Installer 3.1 and Dial a Fix ...

Now when I run Dial a Fix it says it can't find "msiexec" ....

Soooo at this point I ask is there an alternative to Windows Installer ??? I am really feed up with Microsoft ...

THX

H

 

You saw this?

No alternatives.

Give us the exact steps you went through to fix this.


Dial a Fix is probably a windows installer based app, so with it broken, it cannot install anyway.

There are no alternatives for the windows installer. Its broken, and needs to be fixed. As much as I hate Microsoft, everything breaks in every OS at some point.

 

Running XP Pro sp2 ...

I have two other computers with XP on them wonder if I could copy the "msiexec" program off of one of them back to this computer ???

Thx

H

 

Possibly, although Im not sure thats warranted.

You still didnt tell me the exact steps you went through.

 

I deleted the old msiexec file then used windows clean up tool rebooted and downloaded Windows Installer 3.1 and Dial a Fix ...

Now the computer says it can't find "msiexec.exe"

H

 

Well

Sometimes MS articles are wrong, so...

Standby and let me improvise.

 

Thank you ....

 

Ok

rename these three files under C:\windows\system32

msiexec.exe
msihnd.dll
msi.dll

Then, copy these same named files from C:\windows\system32\dllcache to C:\windows\system32. If you renamed them per the MS artcile, rename them back to the correct names.

Reboot. Install Windows Installer 3.1

See how that works out.

 

Ok I'll try it and see ....

 

Would you have a link to the specfic article ???

 

its the MS article listed throughout this thread. I simply modified the process.

 

Just double checking ...

 

OK people got the msiexec.exe and the dll files back into system 32 all appears well BUT now when I try to ensure the Windows Installer service is not disabled by typing "NET STOP MSISERVER" and "NET START MSISERVER" at the command line I get this ...


The Windows Management Instrumentaiton service is starting.
The Windows Management Instrumentaiton service could not be started.

The service did not report an error.

More help is available by typing NET HELPMSG 3534


And when I type NET HELPMSG 3534, the returned message is:

The service did not report an error.

and then it returns to the command prompt.

What the HECK is HELPMSG 3534 ???????

Who writes this stuff ....

H

 

There is some information on troubleshooting Windows Management Instrumentation issues, but this was all I could find at Microsoft.com:

http://support.microsoft.com/kb/875605/en-us

 

I'd probably try using System Restore and go back to a date before problem occured.
Could be a corruption of WMI.

 

Tried system restore ..... didn't work

I believe that it has something to do with the RPC service configuration from everything I have read it has to do with a bug in the

sp2 install. When you get into the services tab under administrator controls you can click on the dependences tab and see that

Windows Installer is dependent on the RPC service .... only thing that comes close to explaining it is here:

http://techrepublic.com.com/5208-6230-0.html?forumID=5&threadID=199792&messageID=2085934