Help

Discussion in 'Malware Help (A Specialist Will Reply)' started by kcsd_99, Aug 6, 2008.

  1. kcsd_99

    kcsd_99 Private E-2

    I am about to deploy to Afghanastan and I keep having a trojan show up on start up I have tried everything... It says: trojan:win72/Vundo.gen!?
    I also have a system error message system 32/fccaboxxo.dll

    Is there anyone out there that can give me help with these problems I don't know what else to do or download to fix it..... I have the spyware webroot.. Is there any thing that won't cost me anymore money to remove these permanately......

    Thanks kcsd_99 :cry
     
    kcsd_99, Aug 6, 2008
    #1
  2. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    Welcome to Major Geeks!

    Please follow the instructions in the below link and attach the requested logs when you finish these instructions. If something does not run, write down the info to explain to us later but keep on going. Do not assume that because one step does not work that they all will not.

    READ & RUN ME FIRST. Malware Removal Guide


    Note: If you run into problems trying to run the READ & RUN ME or any of the scans in normal boot mode. You can running steps in safe boot mode but make sure you tell us what you did later when you post logs. See the below if you do not know how to boot in safe mode:

    Starting your computer in Safe mode
     
    TimW, Aug 7, 2008
    #2

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