help

Discussion in 'Malware Help (A Specialist Will Reply)' started by joshnx, Mar 17, 2009.

  1. joshnx

    joshnx Private E-2

    i recently got my pc infected by downloading some files.well basically on startup i got multiple dep errors and mainly for explorer.exe .which i seem to have resolved using the various programs mentioned in the read me first..but i still have a feeling my computer is infected,many items still give me encountered an error messages.. ..the scans detected and removed eveything but combofix still says its infected..oh and id like to know why everyone says that you should disable system restore when scanning or anything when combofix enables it if its disabled..
     

    Attached Files:

    Last edited: Mar 17, 2009
  2. dr.moriarty

    dr.moriarty Malware Super Sleuth Staff Member

    Welcome to MajorGeeks

    Please re-read our cleaning procedures in the Windows XP Cleaning Procedure --- that is not how we do cleaning.

    You have both AVAST! and AVG Anti-virus installed; and they were running during the ComboFix run. UNINSTALL one of them immediately!!

    Attach the remaining requested logs (MBAM & SAS) to your next reply.
     

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