Help!

Discussion in 'Software' started by brittne2003, Oct 18, 2009.

  1. brittne2003

    brittne2003 Private E-2

    I need help guys. I am getting Blue Screen errors. Technical Info: ***STOP: 0X0000007E (08x80000003, 0x805C49B8, 0xBA4CB2B4, 0xBA4CAFB0)

    Before I get Blue Screen however, my computer tells me "We apologize for the inconvenience, but Windows did not start up successfully..."

    Then it gives me the options to go into Safe Mode, (This includes with Networking and with Command Prompts), Last Know Good Configuration, or Start Windows Normally.

    When I choose any of those options, it looks as if the computer might start up, but it immediately goes to a Blue Screen.

    Can someone help?:cry
     
  2. brittne2003

    brittne2003 Private E-2

    By the way, I am on another computer, that's why I am able to access the forum. :cry
     
  3. iwunderdownunder

    iwunderdownunder First Sergeant

  4. brittne2003

    brittne2003 Private E-2

    THANK YOU, the link you gave me worked. I was able to get through the blue screen and got my computer recovered.

    HOWEVER. I found out what is causing the blue screen and messing up my entire computer. It is the secuity update for windows xp kb971486. What can I do now?
     
  5. plodr

    plodr MajorGeek Super Extraordinaire Moderator Staff Member


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