help!

Hello people. I'm new to all this, and not very pc literate. I somehow gained a toolbar called BF25.com and I can't get rid of it. I've downloaded Ad-Aware, Spy Doctor, and spy sweeper. None of them have found anything even in safe mode, which I think I used correctly. Any ideas? Thanks

 

try visiting there website and see if there is an uninstaller.

 

You could try this...
(click below)
http://forums.majorgeeks.com/showthread.php?t=35407

 

schmoo,

Welcome to MajorGeeks.com, please follow the steps below:

http://www.majorgeeks.com/images/grenade.gif Run ALL the steps in this Sticky thread READ & RUN ME FIRST Before Asking for Support

• Make sure you check version numbers and get all updates.

http://www.majorgeeks.com/images/grenade.gif Very Important: Make sure you tell us the results from running the tutorial...was anything found? Were you unable to complete any of the scans?...Were you unable to download any of the tools?...Did you do the on-line scans as suggested? etc.

http://www.majorgeeks.com/images/grenade.gifAfter doing ALL of the above and you still have a problem, make sure you have booted to normal mode and run the steps in the below thread to properly use HijackThis and attach the log:

http://www.majorgeeks.com/images/grenade.gif Downloading, Installing, and Running HijackThis