Here are my logs

Discussion in 'Malware Help (A Specialist Will Reply)' started by SoLost, Dec 2, 2012.

  1. SoLost

    SoLost Private E-2

    Hello,
    I was directed to your site by a friend because I have a Trojan that my Microsoft Essentials Software was unable to remove. It prompted me to try running Microsoft Defender Tool, which I did. The program ran but was unable to remove the issue. I followed the Removal Guide and completed it. The only issue I'm having now is that I can not find the MGlogs file to attach. Thank you for all you help in advance.
     

    Attached Files:

    SoLost, Dec 2, 2012
    #1
  2. SoLost

    SoLost Private E-2

    Here is another TDSS log
     

    Attached Files:

    SoLost, Dec 2, 2012
    #2
  3. Kestrel13!

    Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

    Should be on C:\ if that's where you boot windows from. If you really cannot locate it you will have to run it again and then attach the log. Thanks.
     
    Kestrel13!, Dec 3, 2012
    #3
  4. SoLost

    SoLost Private E-2

    Ok, I found it but it says that the file is too large to attach to the forum. What should I do? This is the message that popped up:
    GetUnKey.txt:
    Your file of 800.6 KB bytes exceeds the forum's limit of 375.0 KB for this filetype.
     
    SoLost, Dec 3, 2012
    #4
  5. Kestrel13!

    Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

    It would appear you are trying to attach individual files, whereas there's no need! :) Attach the whle zipped file instead.
     
    Kestrel13!, Dec 3, 2012
    #5
  6. SoLost

    SoLost Private E-2

    I'm not really sure what that means so hopefully this is what you need. :confused
     

    Attached Files:

    SoLost, Dec 3, 2012
    #6
  7. Kestrel13!

    Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

    No! If you have that file, then it means you have the whole zipped file. ---> MGlogs.zip Without seeing this I cannot really help you :(
     
    Kestrel13!, Dec 4, 2012
    #7
  8. SoLost

    SoLost Private E-2

    :( Ok, I think I finally found it.
     

    Attached Files:

    SoLost, Dec 4, 2012
    #8
  9. Kestrel13!

    Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

    That's the one. ;)

    Rerun Hitman and have it delete items under the heading Malware.

    Tell me, did you knowingly install Wajam and InstallIQ Updater?

    What issues remain?
     
    Kestrel13!, Dec 4, 2012
    #9
  10. SoLost

    SoLost Private E-2

    Yay! I'm glad it's the right one! No, not that I am aware of, are they bad or good?Microsoft Security Essentials no longer detects the malware :) But when I Hitman, it still detects two trojans, and two malwares (which I just deleted) should I delete the trojans, or do you need to look at them?
     
    Last edited: Dec 4, 2012
    SoLost, Dec 4, 2012
    #10
  11. SoLost

    SoLost Private E-2

    Here is the Log for that, in case you need it.
     

    Attached Files:

    SoLost, Dec 4, 2012
    #11
  12. Kestrel13!

    Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

    Yes, run Hitman again and fix the "Malware" until it no longer shows when you rescan. Let me know.
     
    Kestrel13!, Dec 4, 2012
    #12

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