HI & Help?

Welcome to Major Geeks Susie,

I have moved your thread to the malware area of the forum as it seems from your description that this is whats affecting your PC, the below instrcutions will remove the majority of the malware causing these popups BUT you will need to attach the logs gained from the scans so that our malware experts can make sure all malware is gone as some of it needs a trained manual eye to find the sneeky components.

The software used in the Guide is all free or in the case of a couple of them free trials, once you're given the all clear we do have a guide on how to protect yourself from malware and most if not all of it is freeware, as AVG has a Free version! But do run the guide first.

Please follow the instructions in the below link and attach the requested logs when you finish these instructions.

• READ & RUN ME FIRST. Malware Removal Guide

• If something does not run, write down the info to explain to us later but keep on going.

• Do not assume that because one step does not work that they all will not.

Notes:
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1. If you run into problems trying to run theREAD & RUN ME or any of the scans in normal boot mode. You can running steps in safe boot mode but make sure you tell us what you did later when you post logs. See the below if you do not know how to boot in safe mode:
   
   • Starting your computer in Safe mode
2. If you have problems downloading on the problem PC, download the tools on another PC and burn to a CD. Then copy them to the problem PC. You will have to skip getting updates if (and only if) your internet connection does not work. Yes you could use a flash drive too but flash drives are writeable and infections can spread to them.

Once finished please start a new thread in the Malware Forum plus a guide on how to attach the logs HOW TO: Attach Items To Your Post