Hi there...

You have not run ALL the steps in the READ ME FIRST and please read the announcement and sticky threads. No HJT logs should be posted unless they are requested and HJT must be installed and run properly.

Please follow the steps below:

- Run ALL the steps in this Sticky thread READ ME FIRST BEFORE ASKING FOR SUPPORT: Basic Spyware, Trojan And Virus Removal

Make sure you check version numbers and get all updates.

- Very Important: Make sure you tell us the results from running the tutorial...was anything found? Were you unable to complete any of the scans?...Were you unable to download any of the tools?...Did you do the on-line scans as suggested? etc.

In addition to the above READ ME FIRST, you need to run a program to fix Haxdoor problems.

Download: HSFix.zip

Extract the tool from the ZIP File to a folder you can easily find (preferably in its own folder - like C:\HSFix).

Now please boot to Safe Mode and DoubleClick hsfix.bat to run the tool.

Allow it as long as it takes to run, then Reboot to Normal Windows and look for a log at C:\hslog.txt . Please attach that log when you come back later after doing the steps below.




After doing ALL of the above you still have a problem make sure you have booted to normal mode and run the steps below:


- Download HijackThis 1.99.1

- Unzip the hijackthis.exe file to a folder you create named C:\Program Files\HJT

- Do NOT run Hijack This from the Desktop, a temp folder, or a sub-folder of C:\Documents and Settings, or choose to run it directly from the downloaded ZIP file.

- Before running HijackThis: You must close each of the following:your web browser, e-mail client, instant messenger, and programs like notepad, wordpad, MS Word etc. And any other unnecessary running programs.

- Run HijackThis and save your log file.

- Post your log as an ATTACHMENT to your next message. (Do NOT copy/paste the log into your post).