Highjacked web results

Discussion in 'Malware Help (A Specialist Will Reply)' started by nicolonglegs, Jul 19, 2012.

  1. nicolonglegs

    nicolonglegs Private E-2

    hi, if anybody could give me a hand that would be great, already read and followed the steps on some similar threads, but no luck yet.

    Problem: some sort of virus has highjacked all search engine results, meaning, regardless of the browser i use (internet explorer, chrome, etc), or the search engine (google, bing, yahoo, ask, etc) whenever I click on one of the results, I get redirected to advertisement website (advertisementsign, productslabel) for example:

    searched highjacked on google and clicked on a result and got:

    http://productslabel.com/?search=hijacked&subid=193&key=942cd17546b3fcfa858b

    what I've done so far:

    -flushed the Java Cache
    -flushed all browsers cache
    -flushed the DNS cache
    -run gooredfix (log attached)
    -run kapersky tdss killer (log attached)
    found backdoor.multi.zaccess.gen service matlabserver
    -run tdss fix (no infection found)
    -run mbrcheck (nothing found, log attached)
    -run roguekiller (log attached)
    -run malwarebytes (log attached, rootkit zeroaccess found)
    -run hitman pro (log saved)
    -run mgtools
     
  2. nicolonglegs

    nicolonglegs Private E-2

    logs!
     

    Attached Files:

  3. nicolonglegs

    nicolonglegs Private E-2

    more logs!
     

    Attached Files:

  4. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    Welcome to Major Geeks!

    You have an older form of ZeroAccess infection which has not been around for awhile.

    Please do the below so that we can boot to System Recovery Options to run a scan.

    For 32-bit (x86) systems download Farbar Recovery Scan Tool and save it to a flash drive.
    For 64-bit (x64) systems download Farbar Recovery Scan Tool x64 and save it to a flash drive.

    Plug the flashdrive into the infected PC.

    Enter System Recovery Options from the Advanced Boot Options:
    • Restart the computer.
    • As soon as the BIOS is loaded begin tapping the F8 key until Advanced Boot Options appears.
    • Use the arrow keys to select the Repair your computer menu item.
    • Select US as the keyboard language settings, and then click Next.
    • Select the operating system you want to repair, and then click Next.
    • Select your user account an click Next.

    On the System Recovery Options menu you will get the following options:
    • Select Command Prompt
    • In the command window type in notepad and press Enter.
    • The notepad opens. Under File menu select Open.
    • Select "Computer" and find your flash drive letter and close the notepad.
    • In the command window type e:\frst.exe (for x64 bit version type e:\frst64) and press Enter
      Note: Replace letter e with the drive letter of your flash drive.
    • The tool will start to run.
    • When the tool opens click Yes to disclaimer.
    • Press Scan button.
    • It will make a log (FRST.txt) on the flash drive. Please attach this file to your next reply. (See: How to attach)
     
  5. nicolonglegs

    nicolonglegs Private E-2

    thanks, followed the steps, here is the log!
     

    Attached Files:

  6. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    Download this >> View attachment fixlist.txt


    Save fixlist.txt to your flash drive.
    • You should now have both fixlist.txt and FRST64.exe on your flash drive.
    Now reboot back into the System Recovery Options as you did previously.
    Run FRST64 and press the Fix button just once and wait.
    The tool will make a log on the flashdrive (Fixlog.txt).
    Please attach this to your next message. (See how to attach)

    Now boot into normal Windows can continue with the below.

    Now run the C:\MGtools\GetLogs.bat file by double clicking on it (Note: if using Vista or Win7, don't double click, use right click and select Run As Administrator).


    Then attach the below logs:
    • Fixlog.txt
    • C:\MGlogs.zip
    Make sure you tell me how things are working now!
     
  7. nicolonglegs

    nicolonglegs Private E-2

    thanks! it´s working just fine now. Owe you a big one, if you a ever in argentina, the prime grill is on me!

    the logs you requested attached!
     

    Attached Files:

  8. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    You're welcome. Looks good now.



    If you are not having any other malware problems, it is time to do our final steps:
    1. We recommend you keep Malwarebytes Anti-Malware for scanning/removal of malware. You can uninstall RogueKiller and HitManPro.
    2. Go back to step 6 oof the READ ME and renable your Disk Emulation software with Defogger if you had disabled it.
    3. Any other miscellaneous tools we may have had you install or download can be uninstalled and deleted.
    4. If running Vista or Win 7, it is time to make sure you have reenabled UAC by double clicking on the C:\MGtools\enableUAC.reg file and allowing it to be added to the registry.
    5. Go to add/remove programs and uninstall HijackThis.
    6. Goto the C:\MGtools folder and find the MGclean.bat file. Double click on this file to run this cleanup program that will remove files and folders
      related to MGtools and some other items from our cleaning procedures.
    7. If you are running Win 7, Vista, Windows XP or Windows ME, do the below:
      • Refer to the cleaning procedures pointed to by step 7 of the READ ME
        for your Window version and see the instructions to Disable System Restore which will flush your Restore Points.
      • Then reboot and Enable System Restore to create a new clean Restore Point.
    8. After doing the above, you should work thru the below link:
     

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