hijacked browser help!

Discussion in 'Malware Help (A Specialist Will Reply)' started by ranchdog, Sep 14, 2007.

  1. ranchdog

    ranchdog Private E-2

    Hi, I am new to having some clown pilfer my right to search the web. I have run all (cc clean, adaware, spybot, defender, regcare and spy sweeper) to no avail. The junk keeps coming back. After some reading I installed and ran HJT from majorgeeks but I am not experienced enough to know how to use it to fix the problem. Any folks that can help? It would be much appreciated.

    Post of HJT

    • Edit by bjgarrick: Inline HJT log removed. READ & RUN ME sticky not followed.
     
    Last edited by a moderator: Sep 14, 2007
  2. bjgarrick

    bjgarrick MajorGeeks Admin - Malware Expert

    Welcome to MajorGeeks.com, please follow our standard cleaning procedures:

    http://www.majorgeeks.com/images/grenade.gif Run ALL the steps in this Sticky thread READ & RUN ME FIRST Before Asking for Support

    • Make sure you check version numbers and get all updates.
    http://www.majorgeeks.com/images/grenade.gif Very Important: Make sure you tell us the results from running the tutorial...was anything found? Were you unable to complete any of the scans?...Were you unable to download any of the tools?...Did you do the on-line scans as suggested? etc.

    http://www.majorgeeks.com/images/grenade.gifAfter doing ALL of the above and you still have a problem, make sure you have booted to normal mode and run the steps in the below thread to properly use HijackThis and attach the log:

    http://www.majorgeeks.com/images/grenade.gif Downloading, Installing, and Running HijackThis
    • Make sure you also rename HijackThis.exe as suggested in the procedures. Use analyse.exe for the new name. This is very important due to some new infections going around..
    http://www.majorgeeks.com/images/grenade.gifWhen you return to make your next post, make sure you attach the following logs and that you have run these scans in the following order too:
    • CounterSpy Log - only for Windows XP, 2K, & NT users
    • AVG Antispyware Log - ONLY IF NEEDED you were not able to run CounterSpy. - only for Windows XP, 2K, & NT users
    • Bitdefender Log - from step 6
    • Panda Scan Log - from step 6
    • runkeys.txt - the log from GetRunKey.bat
    • newfiles.txt - the log from ShowNew.bat
    • HijackThis Log
    NOTE: You can only attach 3 files in a single message so it will require that you use two messages to attach all of these logs!
     
  3. ranchdog

    ranchdog Private E-2

    Sorry for the screwup. I will study and follow the procedure. My first time ever posting something like this.
     
  4. bjgarrick

    bjgarrick MajorGeeks Admin - Malware Expert

    It's ok, just read carefully and take your time. The READ ME is very thorough, if you have any questions, let us know.
     

MajorGeeks.Com Menu

Downloads All In One Tweaks \ Android \ Anti-Malware \ Anti-Virus \ Appearance \ Backup \ Browsers \ CD\DVD\Blu-Ray \ Covert Ops \ Drive Utilities \ Drivers \ Graphics \ Internet Tools \ Multimedia \ Networking \ Office Tools \ PC Games \ System Tools \ Mac/Apple/Ipad Downloads

Other News: Top Downloads \ News (Tech) \ Off Base (Other Websites News) \ Way Off Base (Offbeat Stories and Pics)

Social: Facebook \ YouTube \ Twitter \ Tumblr \ Pintrest \ RSS Feeds