hijacked internet connection ?

Discussion in 'Malware Help (A Specialist Will Reply)' started by smushiest, Feb 19, 2009.

  1. smushiest

    smushiest Private E-2

    I am trying to help a friend of mine - her PC's internet connection has been hijacked by some sort of process - if I kill the svchost.exe file that HOGS the CPU at the same time the internet connection fails- the problem goes away - 'til i boot the pc again. I have gone through ALL of the Read & RUN Me instructions. You will find my logs attached. (i hope i got the right ones?)

    OS- Windows XP

    any assistance would be great! Thx so much...
     
  2. smushiest

    smushiest Private E-2

    here's the 4th log file...
     

    Attached Files:

  3. smushiest

    smushiest Private E-2

    sorry I forgot to mention that my Mac ;) was sitting right next to this PC with a wireless and/or wired connection and didn't blink!
     
  4. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    You did not attach the logs from running:
    SAS
    MBAM
    Combofix
     
  5. smushiest

    smushiest Private E-2

    Sorry I thought I had those in my first post....
     

    Attached Files:

  6. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    I am not seeing any malware in your logs, I suggest that you post in either the software or networking forums to try to resolve this issue.

    If you are not having any other malware problems, it is time to do our final steps:

    1. We recommed you keep SUPERAntiSpyware and Malwarebytes Anti-Malware for scanning/removal of malware. Unless you purchase them, they provide no real time protection. They are useful as backup scanners. They do not use any significant amount of resources ( except a little disk space ) until you run a scan.
    2. If we had you use ComboFix, uninstall ComboFix (This uninstall will only work as written if you installed ComboFix on your Desktop like we requested.)
      • Click START then RUN and enter the below into the run box and then click OK. Note the quotes are required
      • "%userprofile%\Desktop\combofix" /u
        • Notes: The space between the combofix" and the /u, it must be there.
        • This will uninstall ComboFix and also reset hidden files and folders settings back to Windows defaults.

      • Delete the C:\combofix folder from combofix (if it exists)

    3. Any other miscellaneous tools we may have had you install or download can be uninstalled and deleted.
    4. If running Vista, it is time to make sure you have reenabled UAC by double clicking on the C:\MGtools\enableUAC.reg file and allowing it to be added to the registry.
    5. Go to add/remove programs and uninstall HijackThis.
    6. You can delete the C:\MGtools folder and the C:\MGtools.exe file. You can also delete the C:\MGlogs.zip
    7. If you are running Vista, Windows XP or Windows ME, do the below:
      • Refer to the cleaning steps in the READ ME for your Window version and see the steps to Disable System Restore which will flush your Restore Points.
      • Then reboot and Enable System Restore to create a new clean Restore Point.

    8. After doing the above, you should work thru the below link:

     

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