Hijacking and other problems, please help!

Discussion in 'Malware Help (A Specialist Will Reply)' started by valeriedoremi, May 3, 2009.

  1. valeriedoremi

    valeriedoremi Private E-2

    I am having hijacking problems from google links. What's worse is that whatever is on my computer is preventing me from using or downloading programs that might help. For instance, I have superantispyware, but suddenly it won't work. When I try to reinstall it, I get a "internet explorer cannot display the webpage" message. It also messed with my McAfee. I had someone at Mcafee help me get that running again. I tried doing some of the things that I have seen on other threads, but I either can't do them because I can't dowload the program, I get the IE can't display message, or the things I do don't help my problem.

    My computer also sometimes freezes, and I have to unplug it to get it to do anything. I run McAfee everytime I reboot, and it always catches the same 2 things, one it "fixes" and another it quarantines. But I still have all the same problems.

    I do have hijack this, and I am copying a copy of the log report for you here. Anything you can do to help me will be greatly appreciated!!!!

    Valerie

    Logfile of Trend Micro HijackThis v2.0.2
    Scan saved at 2:11:03 PM, on 5/3/2009
    Platform: Windows XP SP3 (WinNT 5.01.2600)
    MSIE: Internet Explorer v7.00 (7.00.6000.16827)
    Boot mode: Normal



    ADMIN EDIT: Please read and follow the following READ & RUN ME FIRST. Malware Removal Guide and HOW TO: Attach Items To Your Post, many thanks.
     
    Last edited by a moderator: May 6, 2009
  2. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    I suggest you try copying the tools to a cd and transferring to the infected computer. We would like to see logs from:
    SAS
    MBAM
    ComboFIx

    But we really need you to be able to run the NGTools.exe and attach at least the C:\MGLogs.zip
     

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