HiJackThis Analysis Needed

Discussion in 'Malware Help (A Specialist Will Reply)' started by cpu novice, Nov 22, 2007.

  1. cpu novice

    cpu novice Private E-2

    Hello,

    I am helping my father-in-law with a severely slow computer. I had tried HiJackthis on my personal computer and it worked great, so I decided to try this route with his computer. It is a Dell Computer with 512MB Ram running Windows XP. The following is the HiJackthis report. Thank you in advance for your help!

    edit: removed inline log for guide to be run first.
     
    Last edited by a moderator: Nov 22, 2007
  2. DavidGP

    DavidGP MajorGeeks Forum Administrator - Grand Pooh-Bah Staff Member

    Welcome to Majorgeeks!

    A slow PC can be many things from too many startup applications running at boot to malware, and sadly Hijackthis on its own just will not highlight all malware on a pc and these days there are a few malwares that hide themselves from Hijackthis unless you change the executable file.

    So to fully diagnose if malware is the cause of the slowness please follow our standard cleaning procedures which are necessary for us to provide you support. Also there are steps included for installing, running, and posting HijackThis logs as attachments.
    • Run ALL the steps in this Sticky thread READ & RUN ME FIRST Before Asking for Support
    • Make sure you check version numbers and get all updates.
    • Very Important: Make sure you tell us the results from running the tutorial...was anything found? Were you unable to complete any of the scans?...Were you unable to download any of the tools?...Did you do the on-line scans as suggested? etc.
    • After doing ALL of the above you still have a problem make sure you have booted to normal mode and run the steps in the below link to properly use HijackThis and attach a log:
    Downloading, Installing, and Running HijackThis

    Make sure you also rename HijackThis.exe as suggested in the procedures. Use analyse.exe for the new name. This is very important due to some new infections going around.




    • When you return to make your next post, make sure you attach the following logs and that you have run these scans in the following order too:
      • CounterSpy
      • AVG Antispyware log - ONLY IF NEEDED you were not able to run CounterSpy
      • Bitdefender - from step 6
      • Panda Scan - from step 6
      • runkeys.txt - the log from GetRunKey.bat
      • newfiles.txt - the log from ShowNew.bat
      • HijackThis
    NOTE: You can only attach 3 files in a single message so it will require that you use two messages to attach all of these logs!
     

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