HijackThis.log + Disconnecting problems

SnR · Jan 3, 2006

Anyone see anything bad? :/

Every 5-30 minutes, my whole network gets disconnected from the internet, and my router (Thomson Speedtouch 545) notes a "PPP link down (ISP) [IP.IPI.IP.IPI]" then a bit later "PPP link up (ISP) [IP.IPI.IP.IPI]". I am currently with BT, but I switched from AOL some years ago, I had the same problem, but it was no matter because I did not play things like WoW or Counter-Strike that require a constant connection.

Tonight I am going to disconnect everything from my phone line, EVERYTHING, connect 1 PC through the router to the main phone socket, even though this only narrows it down to the router and ISP.

I've been recommended to call my ISP and get them to check the line, but I don't know if it will help.

Anyone any ideas on what could be causing it?

Major Attitude · Jan 3, 2006

Please post it as an attachment next time. I see things you can remove:

O2 - BHO: Viewpoint Toolbar BHO - {A7327C09-B521-4EDB-8509-7D2660C9EC98} - C:\Program Files\Viewpoint\Viewpoint Toolbar\ViewBarBHO.dll (file missing)
O3 - Toolbar: Viewpoint Toolbar - {F8AD5AA5-D966-4667-9DAF-2561D68B2012} - C:\Program Files\Viewpoint\Viewpoint Toolbar\ViewBar.dll (file missing)
O8 - Extra context menu item: &Viewpoint Search - res://C:\Program Files\Viewpoint\Viewpoint Toolbar\ViewBar.dll/CXTSEARCH.HTML

I dont see anything related to your problem, your log is actually clean all for all. I wish I had more, but your dead on. Eliminate everything and plug the internet straight to your PC. Also, change any modem or network card. Work your way backwards looking for the problem if it works ok by restoring everything one at a time until the problem resolves. Good info if you have to call support as well, just did similar with a phone line here and sure enough, it was the phone line outside of my home.

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HijackThis.log + Disconnecting problems

SnR Private E-2

Major Attitude Co-Owner MajorGeeks.Com Staff Member