Hijackthis-my logs after tons of scans

Discussion in 'Malware Help (A Specialist Will Reply)' started by schluh, Jan 28, 2007.

  1. schluh

    schluh Private E-2

    I used my macaffe, spybot and your counter spy and all came back clear. Attached are my three logs from hijack, getrunkey and shownew. There is something that is causing outlook to try to open and causes bad links on google.com and yahoo.com. Help me Major Geeks kanobe...your my only hope.

    Thank you,
    Chloe from Atlanta
     

    Attached Files:

    Last edited by a moderator: Jan 28, 2007
  2. bjgarrick

    bjgarrick MajorGeeks Admin - Malware Expert

    You have a Wareout infection so let's begin with this. There is a few more scans and logs I need you to run and attach.

    I will just post my initial post and you can attach the logs you do not currently have and we will go from there.


     
  3. schluh

    schluh Private E-2

    Here are the three other scans. Thanks!
     

    Attached Files:

    Last edited by a moderator: Jan 29, 2007
  4. bjgarrick

    bjgarrick MajorGeeks Admin - Malware Expert

    First, please look in Add/Remove Programs for eMedia Codec and uninstall if found.

    Once you complete the above, follow the thread below.

    WareOut Removal

    Once you complete the removal above, reboot and attach the log from the tool with a fresh HJT log.
     
  5. schluh

    schluh Private E-2

    I didn't have emedia codec but the program seemed good. Here are my two files from wareout and running hjt again....

    Good times. The only other thing I have to fix is the fact that my husband deleted ALLLLLLL of MS office because he didn't know how to fix the computer so he just deleted it all. Lawd.
    Chloe:major
     

    Attached Files:

    Last edited by a moderator: Jan 30, 2007
  6. bjgarrick

    bjgarrick MajorGeeks Admin - Malware Expert

    Let's run the Wareout Removal once more, this time have HJT fix the below entries. Once you complete this, reboot and attach a fresh HJT log with the new log from the tool.

    You didn't have "eMedia Codec" listed in Add/Remove Programs?

     
  7. schluh

    schluh Private E-2

    Ok...Did wareout again and removed those from hijack this. Take a look and I will keep my fingers crossed....
    Chloe
     

    Attached Files:

    Last edited by a moderator: Feb 2, 2007
  8. bjgarrick

    bjgarrick MajorGeeks Admin - Malware Expert

    Your logs look ok now, I would however like you to run CCleaner to clean up cookies and temp files.[/B][/FONT][/SIZE]

    Next Reset Web Settings & Default Security Settings

    To Reset Web Settings:
    Right click on your desktop Internet Explorer icon and select Properties. Then click the Programs tab and then click "Reset Web Settings". Now go back to the General tab and set your home page address to something useful like www.majorgeeks.com. Click Apply. Click Delete Cookies, Click Delete Files and select Delete all Offline content too, Click OK. When it finishes Click OK.

    If you do not have an Internet Explorer icon on your Desktop, click Start, Control Panel (for some systems it may be Start, Settings, Control Panel), Internet Options, Programs tab and then click "Reset Web Settings". Now go back to the General tab and set your home page address to something useful like www.majorgeeks.com. Click Apply. Click Delete Cookies, Click Delete Files and select Delete all Offline content too, Click OK. When it finishes Click OK

    To Default Security Settings:
    Right click on your desktop Internet Explorer icon and select Properties. Then click the Security Tab and click Default Level for Internet, Local Intranet, Trusted Sites, and Restricted Sites.

    Note for IE 7 users:
    Select Internet Options, then the Advanced Tab and then the Reset button under Reset Internet Explorer Settings.

    Finally, I would like you to flush your System Restore points. Please follow the instructions in the below:

    • Disable and Re-enable System Restore

    • Turn OFF System Restore to flush any bad Restore Points.

    • Then, follow the instructions at the bottom of the linked page to Re-enable the Restore Utility which will create a fresh restore point.

    Let me know of any problems you may have encountered with the above instructions and also let me know how things are running now.
     

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