hmmm where to begin?

First please download ATF Cleaner by Atribune. This program does not require an installation. The executable actually runs the program.

NOTE: This program is for Windows XP and Windows 2000 only. ATF Cleaner will remove all files from the items that are checked so if you have some cookies you'd like to save. Please move them to a different directory first.

• Double-click ATF-Cleaner.exe to run the program.
• Under Main choose: Select All
• Click the Empty Selected button.

If you use Firefox browser

• Click Firefox at the top and choose: Select All
• Click the Empty Selected button.
  • NOTE: If you would like to keep your saved passwords, please click No at the prompt.

If you use Opera browser

• Click Opera at the top and choose: Select All
• Click the Empty Selected button.
  • NOTE: If you would like to keep your saved passwords, please click No at the prompt.

Click Exit on the Main ATF Cleaner menu to close the program.

Uninstall Ewido now! It was replaced by AVG AntiSpyware which is the same program but newer. Ewido was discontinued quite awhile ago.

Uninstall the below as requested in step 0 of the READ ME.
Morpheus 1.9
Viewpoint Media Player

Also uninstall the below as requested in step 6 of the READ ME:
J2SE Runtime Environment 5.0 Update 10
J2SE Runtime Environment 5.0 Update 5
J2SE Runtime Environment 5.0 Update 6
J2SE Runtime Environment 5.0 Update 9

You have three left over services from having Symantec installed at one time. They need to be removed.

• Click on Start, then Run ... type services.msc into the box that opens up, and press 'OK'.
• On the page that opens, scroll down to Symantec Network Drivers Service
• then right click the entry, select Properties and press Stop Service.
• When it shows that it is stopped, next please set the Start-up Type to 'Disabled'.
• Now repeat the above to Stop and Disable the below two Services (if you do not find them or get any errors, just continue):
  • LiveUpdate
  • Automatic LiveUpdate Scheduler
• Click OK until you get back to Windows.

• Next, run HJT, but instead of scanning, click on the None of the above, just start the program button at the bottom of the choices.
• At the lower right, click on the Config button
• Then click the Misc tools button
• Select Delete an NT Service
• Copy/paste SNDSrvc into the box that opens, and press OK
• If you receive any error messages just ignore them and continue.
• Now repeat the above to delete the below two Services (if you do not find them or get any errors, just continue):
  • LiveUpdate
  • Automatic LiveUpdate Scheduler
• Now exit HJT and reboot if it tells you it needs to.

It appears like yo may not have installed and run GetRunKey and ShowNew properly. Please make sure you followed the directions on the download pages exactly and then attach new logs. It looks like you did not extract all files from the ZIPs and/or that you did not run the .bat files from outside of the ZIP file.

 

You still need to follow the direcions on the download pages for GetRunKey and ShowNew. That error message you posted a snapshot of was explained there. Read everything on the download page.

We have not removed all of your malware yet so don't worry about myway! I need proper logs from GetRunKey and ShowNew so that we can continue.

 

Yes things do go better when directions are followed .......and speaking of that, see step 0 of the READ ME and put your system into Normal Startup mode. You are using MSconfig to control startups which you must not do.

Then continue on to the below steps!

1. Download this file - combofix.exe
2. Double click combofix.exe & follow the prompts.
3. When finished, it will produce a log for you. Attach this log to your next reply

Note:

Do not mouseclick combofix's window while it is running. That may cause it to stall.


Now attach the below new logs and tell me how the above steps went.

1. GetRunKey
2. ShowNew
3. HJT

Make sure you tell me how things are working now!

 

We still have some more to do, but I need the new HJT log I requested so that we can continue.

 

Try using this Your Uninstaller! 2006 to uninstall Morpheus 1.9. If it does not work, then run this Getting Uninstall Programs List From The Registry and attach the request log.


Run HijackThis (select Do a system scan only) and select the following lines but DO NOT CLICK FIX until you exit all browser sessions including the one you are reading in right now:
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_01\bin\jusched.exe"
O4 - HKLM\..\Run: [WildTangent CDA] RUNDLL32.exe "C:\Program Files\WildTangent\Apps\CDA\cdaEngine0400.dll",cdaEngineMain
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe
O4 - HKLM\..\Run: [sunasServ] C:\Program Files\Sunbelt Software\CounterSpy Client\sunasServ.exe
O4 - HKLM\..\Run: [sunasDTServ] C:\Program Files\Sunbelt Software\CounterSpy Client\sunasDtServ.exe
O4 - HKLM\..\Run: [SpySweeper] "C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe" /startintray
O4 - HKLM\..\Run: [MessengerPlus2] "C:\Program Files\Messenger Plus! 2\MsgPlus.exe"
O4 - HKLM\..\Run: [FastTrack Accelerator] C:\Program Files\KaZaA Lite\Speed Up.exe
O4 - HKLM\..\Run: [3sFg34j] conbrand.exe
O4 - HKCU\..\Run: [IBwmRQHqR] cmupy.exe
O16 - DPF: {FF791555-FDAC-43AB-B792-389E4CC0A6E5} (Toontown TestServer Installer ActiveX Control) - http://download.test.toontown.com/sv...st/tt_test.cab
O20 - Winlogon Notify: WRNotifier - WRLogonNTF.dll (file missing)
After clicking Fix, exit HJT.

Copy the bold text below to notepad. Save it as fixme.reg to your desktop. Be sure the "Save as" type is set to "all files" Once you have saved it
double click it and allow it to merge with the registry.

Now download The Avenger by Swandog46, and save it to your Desktop.

• Extract avenger.exe from the Zip file and save it to your desktop
• Run avenger.exe by double-clicking on it.
• Check the 'Input script manually' box.
• Click on the magnifying glass icon.
• Copy everything in the Quote box below, and paste it in the box that opens:

• Now click the 'Done' button.
• Click on the traffic light icon and OK the prompt.
• You will be prompted to restart, OK the prompt and your PC should reboot, if not, reboot it yourself.
• A log file from Avenger will be produced at C:\avenger.txt

Now run Ccleaner!

Now attach the below new logs and tell me how the above steps went.

1. GetUnKey log
2. Avenger
3. GetRunKey
4. ShowNew
5. HJT

Make sure you tell me how things are working now!

Reminder Note: Once we have determined you are malware free you will need to disable System Restore, reboot, and re-enable system restore per step 8 of the READ & RUN ME. This only applies to if using WinXP or WinMe.

 

Some of the items I asked you to fix are still showing in your HJT log:

O4 - HKLM\..\Run: [SpySweeper] "C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe" /startintray
O4 - HKLM\..\Run: [MessengerPlus2] "C:\Program Files\Messenger Plus! 2\MsgPlus.exe"
O4 - HKLM\..\Run: [FastTrack Accelerator] C:\Program Files\KaZaA Lite\Speed Up.exe
O4 - HKLM\..\Run: [3sFg34j] conbrand.exe

Did you forget to fix these? Try again?

Did you ty to fix them and they came back? If so, Windows Defender may be blocking the changes. You would then have to disable Windows Defender's realtime protection.

Disable Windows Defender:

• Open Windows Defender
• Click Tools
• Click General Settings
• Scroll down to Real Time Protection Options
• Uncheck Turn on Real Time Protection (recommended)
• Close Windows Defender

Once your log is clean you can re-enable Windows Defender Real Time Protection.

After disabling Windows Defender you can then try fixing those lines again.

Also delete the below folder:
C:\Documents and Settings\fun2nite\Application Data\Viewpoint


Attach a new HJT log after attempting to fix these again. If you run into problems, tell me what happened.

 

Your log is clean. If you are not having any other malware problems, it is time to do our final steps:

1. If we used Pocket Killbox during your cleanup, do the below
   • Run Pocket Killbox and select File, Cleanup, Delete All Backups
2. If we used ComboFix, you can delete the ComboFix.exe file, C:\ComboFix folder, C:\QooBox folder, and the C:\combofix.txt log that was created.
3. If we user SDFix you can delete all the SDFix related files and folders from your Desktop or whereever you installed it.
4. If we used VundoFix, you can delete the VundoFix.exe file and the C:\VundoFix Backups folder and C:\vundofix.txt log that was created.
5. If we had your run FixWareOut, you can delete the Fixwareout.exe file and the C:\fixwareout folder.
6. If we had you run Avenger, you can delete all files related to Avenger now.
7. If we had you download any registry patches like fixme.reg or fixWLK.reg (or any others), you can delete these files now.
8. You can delete the ShowNew.Zip and GetRunkey.Zip files and the files that you extracted from the ZIP files. You can also delete the C:\newfiles.txt and C:\runkeys.txt logs that were created
9. If you are running Windows XP or Windows ME, do the below:
   • go back to step 8 of the READ & RUN ME to Disable System Restore which will flush your Restore Points.
   • Then reboot and Enable System Restore to create a new clean Restore Point.
10. After doing the above, you should work thru the below link:
    • How to Protect yourself from malware!

 

You're welcome. Surf safely!