Hopefully this is software.

Discussion in 'Software' started by silas, Mar 7, 2009.

  1. silas

    silas MajorGeek

    I got issues with my computer(which you can see in malware section) http://forums.majorgeeks.com/showthread.php?p=1296965#post1296965
    Anyways sense this mess up on my computer I get some errors when starting the computer.
    1. I got picture that keeps popping up box saying microsoft closing cause of something.
    2. I use to get picture of something but I dont sense the searching and deleting of malware..
    3.I dont know maybe someone tell me what these are and how to fix em? DO they have to do with my other issue?
    4. How do I get to my start up control area (to stop things from starting on start up) I see so many files with that name in different areas, cept non of them have what Iam looking for..
     

    Attached Files:

  2. Vikingman4456

    Vikingman4456 Private First Class

    Well it looks like you have a RUNDLL error which might be able to be solved by visiting this link forum.theispguide.com/isp-ftopic1136.html. As for taking things off the startup you can use the msconfig command or if you have Ccleaner it has an option to disable startup items as well. Have you tried using system restore to put your computer back to when it worked properly?
     
  3. Kestrel13!

    Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

    The MGlogs.zip can easily be retrieved, it should be sat right on your C drive. (C:\MGlogs.zip)

    You need to ideally attach the 4 requested logs in the thread you got goin' in malware removal, so that any malware can be ruled out before delving into any software problems. Going thru our procedures could clean your machine up so that there may not be alot left to do here in software (hopefully)
    You should use a start-up manager such as StartupCPL available for download here at Majorgeeks. Do NOT use MSCONFIG to control what starts up on your machine.

    Yes looking at your logs is the only way we can take a "look" inside your machine. Do not worry about information regarding anything personal, if you wish for your logs to be removed after you've been given the "all clean" then you can request it.
     
  4. Kestrel13!

    Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

    BAD idea ;) (see the link I gave for using a start up manager .. using msconfig is not wise.)

    Bad idea again.. the OP has a current thread in malware where he/she is about to attach logs for reviewal.
    A dirty restore point is better than none at all! We don't toggle system restore until after the poster has been given the all clear from one of us.
     
  5. silas

    silas MajorGeek

    For some questions. I have tried to go back with system restore ( my computer is pretty beat up with something/or something inside is wrong) - Hopefully I find out:(

    Next - so all I need to add is the txt files from c: combo blah c:/antibyes.txt AND then the whole zip of MGtools.. Okay hope I can do it in malware.. If not then hopefully someone tells me I posted wrong thing!

    Another thing is that rundll thing Iam missing. Heh I am looking on site and ain't registering any thing. I don't get if Iam suppose to do what that link says? I went to it and in my regeditor it says default none set (once for each catagory)

    Waiting on replys:) thank u
     
  6. Novice

    Novice MajorGeek

    Best bet would be to finish your thread in the Malware Removal forum first, provide the requested logs, wait for a reply, and then post here if it is suggested by someone there! :)
     
  7. Kestrel13!

    Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

    couldn't agree more, Novice.. any malware related questions regarding logs etc should be directed at Chaslang who is helping you over in the other forum. :) Best of luck, you're in good hands

    and just to help speed things up a little, the logs you need to attach are:

    SUPERantispyware
    MalwareBytes Anti-Malware
    Combofix.txt
    MGlogs.zip

    Both CF and MGLogs.zip can be retrieved from your C Drive
    The remaining two just means opening up the programs and locating their logs. All this information is outlined in the R&R.
     

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