how do I determine if antivirus system pro is off computer

Zadig69 · Nov 29, 2009

Hello,

I followed all the steps in the Vista malware removal guide. The only one I could not get to work was ComboFix.

I have attached logs. Is there a way to determine if the system is now clean? The system no longer appears to be hijacked but is there a way to know for sure?

Thanks!

Zadig69 · Nov 29, 2009

I have also attached my avplog.

Thanks again!

chaslang · Dec 1, 2009

Zadig69 said: ↑

I followed all the steps in the Vista malware removal guide. The only one I could not get to work was ComboFix.
Click to expand...

Why? What happened?

You need to attach the requested log from MGtools. The READ & RUN ME FIRST does not ask you to run AVPfind.

You are way out of date with your version of SUPERAntiSpyware and Malwarebytes.

Please uninstall your current version (this is necessary).

Then download this SUPERAntiSpyware

Install this new version. It may tell you that you need to reboot to complete the installation. You must reboot at this time.

After the reboot, run SUPERAntiSpyware and immediately click the Check for Updates button to get more updates for the database.

Now run a new full scan of your system. And attach this new log.

Now run Malwarebytes and click the Update tab. Then click the Check for Updates button so you update to the current version of the program and database. Then run a new scan with it too. Make sure you fix the problems found before saving a log. Attach the new log.

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how do I determine if antivirus system pro is off computer

Zadig69 Private E-2

Attached Files:

mbam-log-2009-11-28 (07-35-44).txt

RRLOG.txt

SUPERAntiSpyware Scan Log - 11-27-2009 - 22-03-26.log

Zadig69 Private E-2

Attached Files:

avplog.txt

chaslang MajorGeeks Admin - Master Malware Expert Staff Member