How do I get rid of Antivirus 360 ?

Discussion in 'Malware Help (A Specialist Will Reply)' started by Judey1012, Dec 15, 2008.

  1. Judey1012

    Judey1012 Private E-2

    :cry ... I misunderstood a message i recieved as being from my Microsoft when it was "Antivirus 360" trying to trick me, and it worked...

    I downloaded on my woreless laptop (Vista HP) and the pop ups are every 3 minutes or so... also I can't uninstall... what can I do, and in this Christmas month I really can't buy something like this...

    Should I just Alt-F10 ?? and start all over ??

    Thanks, Judey :confused
     
  2. dr.moriarty

    dr.moriarty Malware Super Sleuth Staff Member

    Welcome to Major Geeks!

    Please follow the instructions in the below link and attach the requested logs when you finish these instructions.


    • If something does not run, write down the info to explain to us later but keep on going.
    • Do not assume that because one step does not work that they all will not.
    READ & RUN ME FIRST. Malware Removal Guide

    Notes:

    1. If you run into problems trying to run the READ & RUN ME or any of the scans in normal boot mode. You can run the steps in safe boot mode but make sure you tell us what you did later when you post logs. See the below if you do not know how to boot in safe mode:
    2. If you have problems downloading on the problem PC, download the tools on another PC and burn to a CD. Links are given in the Step 2: Installing Tools and Running Scans section for downloading the definitions for the scanners. Then copy them to the problem PC. Yes, you could use a flash drive too but flash drives are writeable and infections can spread to them.
     
  3. Judey1012

    Judey1012 Private E-2



    :celebrate Hey There Everyone, I am so relieved to say that the directions about how to delete this intrusive malware called... "Antivirus 360," worked perfectly ! The malware was not visible in the "Add and Remove Programs" so I couldn't locate the part I needed to access to delete it. Whew ! thanks alot :) ! Major Geeks man, you did it again !

    Judey
     
  4. dr.moriarty

    dr.moriarty Malware Super Sleuth Staff Member

    ;)

    That's good news - Judey!

    If you wish me to check your machine for any stragglers...


    You need to attach (See: HOW TO: Attach Items To Your Post ) the below logs created while running the requested scans
    • SASlog.txt log from SuperAntiSpyware.
    • Malwarebytes Anti-Malware log
    • ComboFix.txt (normally C:\ComboFix.txt)
    • MGlogs.zip - normally it is C:\MGlogs.zip - only attach this log from MGtools.exe DO NOT attach any logs seen in the MGtools folder.
    • You will need to post 2 messages to attach all four logs since only 3 attachments are allowed in any single message. Post all of them in one thread.

    dr.m
     

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