How do I know if I have successfully gotten rid of viruses/trojans ?

Just a few things to clean up:

Please disable all anti-virus and anti-spyware programs while we do the following (re-enable when you are finished):

Click on Start, then Run ... type services.msc into the box that opens up, and press 'OK'.
* On the page that opens, scroll down to Microsoft cache control
* then right click the entry, select Properties and press Stop Service.
* When it shows that it is stopped, next please set the Start-up Type to 'Disabled'.
* Click OK until you get back to Windows.

* Next, run C:\MGtools\analyse.exe, but instead of scanning, click on the None of the above, just start the program button at the bottom of the choices.
* At the lower right, click on the Config button
* Then click the Misc tools button
* Select Delete an NT Service
* Copy/paste MSControlService into the box that opens, and press OK
* If you receive any error messages just ignore them and continue.
* Now exit HJT but do not reboot when it tells you it needs to. We will do that further down after running HJT again to fix some other items.

Run C:\MGtools\analyse.exe by double clicking on it. Select Do a system scan only and select the following lines but DO NOT CLICK FIX until you exit all browser sessions including the one you are reading in right now:

After clicking Fix, exit HJT.

Now Copy the bold text below to notepad. Save it as fixME.reg to your desktop. Be sure the "Save as" type is set to "all files" Once you have saved it double click it and allow it to merge with the registry.

Now run the C:\MGtools\GetLogs.bat file by double clicking on it. Then attach the new C:\MGlogs.zip file that will be created by running this and tell me how things are running.

 

Unfortunately, yes.

 

That error could be related to Office Pro ..or one of the tablet programs ...best to use your installation cd and go to start / run / and type
sfc /scannow

BUT FIRST:
* Click on Start, then Run ... type services.msc into the box that opens up, and press 'OK'.
* On the page that opens, scroll down to Microsoft cache control
* then right click the entry, select Properties and press Stop Service.
* When it shows that it is stopped, next please set the Start-up Type to 'Disabled'.
* Click OK until you get back to Windows.

* Next, run C:\MGtools\analyse.exe, but instead of scanning, click on the None of the above, just start the program button at the bottom of the choices.
* At the lower right, click on the Config button
* Then click the Misc tools button
* Select Delete an NT Service
* Copy/paste MSControlService into the box that opens, and press OK
* If you receive any error messages just ignore them and continue.
* Now exit HJT but do not reboot when it tells you it needs to. We will do that further down after running HJT again to fix some other items.

Now re-Run C:\MGtools\analyse.exe and select the following lines but DO NOT CLICK FIX until you exit all browser sessions including the one you are reading in right now:

O2 - BHO: (no name) - {3ED0480E-7160-4A53-A415-2CB4DF57E573} - (no file)
O2 - BHO: {ddb6cf11-e45b-cc2a-7ec4-a5e9142f6e07} - {70e6f241-9e5a-4ce7-a2cc-b54e11fc6bdd} - (no file)
O20 - Winlogon Notify: mljijkj - C:\WINDOWS\
O23 - Service: Microsoft cache control (MSControlService) - Unknown owner - C:\WINDOWS\system32\windows (file missing)

After clicking Fix, exit HJT.

Now Copy the bold text below to notepad. Save it as fixME.reg to your desktop. Be sure the "Save as" type is set to "all files" Once you have saved it double click it and allow it to merge with the registry.

Now use windows explorer to find and delete:
c:\WINDOWS\system32\ZCfgSvc.exe

You are aware that doing a system restore does not rid you of all malware as the restore files are often infected.

Run the C:\MGtools\GetLogs.bat file by double clicking on it. Then attach the new C:\MGlogs.zip file.

 

Sorry ...fighting the flu (ergo semi-brain dead) ..it is for your wireless ...but the rest was good .....how are things running?