How do I remove safely WebDP 2.07?

Discussion in 'Malware Help (A Specialist Will Reply)' started by Mister E, Aug 13, 2006.

  1. Mister E

    Mister E Private E-2

    Newbie here and hi to all,

    I need advice on getting rid of a variation of Delfin Media Viewer. In add/remove programs, there is a program called WebDP 2.07. When I try to remove, it gives me this dialog box:

    DelFin Ad Software Uninstaller

    Welcome

    Welcome to the Display Utility Software Setup program. This program will remove the Display Utility Software from your computer.

    Although it is normally recommended that you exit all windows programs before running this setup program, you may keep your browser and dial in applications open.

    Click Cancel to quit Setup and then close any programs you have running. Click Next to continue with the Setup program.

    WARNING: This program is protected by copyright law and international treaties. Unauthorized reproduction or distribution of this program, or any portion of it, may result in severe civil and criminal penalties, and will be prosecuted to the maximum extent possible under law.
    -----------------------------------------------------------------------

    If I say ok to uninstall, will this adware uninstall or will my original system display utility be removed? I have run xcleaner_free and it has verified detection of this adware. Do I let it remove this adware and if I do, will it harm the system?

    Also, I had 14 NDNUninstall#.exe (newdotnet adware) files in my C:\windows directory. When I ran xcleaner_free, it picked up 5 or 6 of them, while the others were not detected. Previously, I ran Grisoft's AVG free and it picked up one of the original 14 NDNUninstall's as a trojan horse virus and was deleted. Can anybody explain why the other NDNUninstall files were not detected and is there another program that would detect these files?

    I believe the installation of Kazaa or Morpheus was the cause of these installations, which they themselves are still on the system, though in broken form, which I would also like to get rid of entirely, if possible, if anybody can help me with this too.

    The system (Windows ME) I'm trying to clean up as much as possible is my sisters. I have installed and run for her Grisoft's AVG free, Ad-Aware SE Personal 1.06, CrapCleaner 1.31, and XCleaner_free.

    Any advice is very much appreciated. Thanks! :)
     
  2. Shadow_Puter_Dude

    Shadow_Puter_Dude MG Authorized Malware Fighter

    Welcome to MajorGeeks.com, please follow the steps below:

    - Run ALL the steps in this Sticky thread READ & RUN ME FIRST Before Asking for Support
    • Make sure you check version numbers and get all updates.
    After doing ALL of the above you still have a problem make sure you have booted to normal mode and run the steps in the below link to properly use HijackThis:

    Downloading, Installing, and Running HijackThis

    Make sure you also rename HijackThis.exe as suggested in the procedures. Use analyse.exe for the new name. This is very important due to some new infections going around.

    When you return to make your next post, make sure you attach the following logs and that you have run these scans in the following order too:
    • runkeys.txt - the log from GetRunKey.bat
    • newfiles.txt - the log from ShowNew.bat
    • CounterSpy - ONLY IF you were not able to run Windows Defender
    • Bitdefender - from step 6
    • Panda Scan - from step 6
    • HijackThis
     
  3. Mister E

    Mister E Private E-2

    Shadow_Puter_Dude,

    Sorry for not being able to respond quicker due to internet service being knocked out because of heavy wet weather. After a quick read of the steps, I had already disabled her system restore to get rid of all of her viruses that AVG had picked up before I did a thorough check to see if there was any malware leftover. Realize now it was a bad decision, but now I know better. I will follow each step as outlined and will get back as soon as possible. Thanks very much for your help. :)
     
  4. Shadow_Puter_Dude

    Shadow_Puter_Dude MG Authorized Malware Fighter

    I'll be around when you are ready with your logs.
     

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