How do I remove virtumonde?

Discussion in 'Malware Help (A Specialist Will Reply)' started by jackyaz, May 13, 2008.

  1. jackyaz

    jackyaz Private E-2

    I know there are various other threads but i am a novice when it comes to determining malware processes. Recently my computer seems to have been infected by virtumonde, or trojan.vundo as norton calls it. Please can I have some help to remove this virus from my computer?
     
  2. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

  3. jackyaz

    jackyaz Private E-2

    here is a hijackthis log.
     

    Attached Files:

  4. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    Didn't ask for a HJT log.....it will be properly installed and ran when you do the Read and Run First.
     
  5. jackyaz

    jackyaz Private E-2

    i am trying to follow but it is difficult since both internet explorer and windows explorer keep crashing and restarting
     
  6. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    Try doing it in safe mode....see if that helps.
     
  7. jackyaz

    jackyaz Private E-2

    thanks, i shall try that once the current programs have finished downloading.
     
  8. jackyaz

    jackyaz Private E-2

    Here are the logs as required
     

    Attached Files:

  9. jackyaz

    jackyaz Private E-2

    This is the last log. The virus seems to be gone, but I get a RunDLL error on startup, is this something that can be removed?
     

    Attached Files:

  10. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    Actually you don't look bad....let's do this:

    Please use add/remove programs to uninstall:
    J2SE Runtime Environment 5.0 Update 12
    Messenger Plus! Live

    Run C:\MGtools\analyse.exe by double clicking on it(Note: if using Vista, don't double click, use right click and select Run As Administrator). This is really HijackThis (select Do a system scan only) and select the following lines but DO NOT CLICK FIX until you exit all browser sessions including the one you are reading in right now:
    After clicking Fix, exit HJT.

    Now Copy the bold text below to notepad. Save it as fixME.reg to your desktop. Be sure the "Save as" type is set to "all files" Once you have saved it double click it and allow it to merge with the registry.
    Now download The Avenger by Swandog469, and save it to your Desktop.
    * Extract avenger.exe from the Zip file and save it to your desktop
    * Run avenger.exe by double-clicking on it.
    * Do not change any check box options!!
    * Copy everything in the Quote box below, and paste it into the Input script here: part of the window:

    * Now click the Execute button.
    * Click Yes to the prompt to confirm you want to execute.
    * Click Yes to the Reboot now? question that will appear when Avenger finishes running.
    * Your PC should reboot, if not, reboot it yourself.
    * A log file from Avenger will be produced at C:\avenger.txt and it will popup for you to view when you login after reboot.


    Now run the C:\MGtools\GetLogs.bat file by double clicking on it. Then attach the new C:\MGlogs.zip file that will be created by running this and also attach the log from Avenger.

    Be sure to tell us how things are running.
     
  11. jackyaz

    jackyaz Private E-2

    I couldnt see the java you were talking about in add/remove programs, i just have environment 6 there. things are running better, the error didnt appear at startup! here are the logs as required. thanks for the help, is my system clear now? i will make sure to follow the prevention methods outlined in the sticky.
     

    Attached Files:

  12. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    Sweet.....Your logs look clean.

    If you are not having any other malware problems, it is time to do our final steps:

    1 If we had you use ComboFix, uninstall ComboFix (This uninstall will only work as written if you installed ComboFix on your Desktop & renamed it like we requested.)

    * Click START then RUN and enter the below into the run box and then click OK. Note the quotes are required
    * "%userprofile%\Desktop\cf" /u
    o Notes: The space between the cf" and the /u, it must be there.
    o This will uninstall ComboFix and also reset hidden files and folders settings back to Windows defaults.
    * Delete the C:\cf folder from combofix.
    2 *If we used SmitFraudFix, you can delete all files and folders related to it now including the c:\rapport.txt log.
    3 *If we used VundoFix, you can delete the VundoFix.exe file and the C:\VundoFix Backups folder and C:\vundofix.txt log that was created.
    4. If we had you download any registry patches like fixme.reg or fixWLK.reg (or any others), you can delete these files now.
    5. You can delete the C:\MGtools folder and the C:\MGtools.exe file. You can also delete the C:\MGlogs.zip
    6. If you are running Windows XP or Windows ME, do the below:
    * Refer to the cleaning steps in the READ ME for your Window version and see the steps to Disable System Restore which will flush your Restore Points.
    * Then reboot and Enable System Restore to create a new clean Restore Point.
    7. After doing the above, you should work thru the below link:
    How to Protect yourself from malware!
     
  13. jackyaz

    jackyaz Private E-2

    thanks for the help, i have followed the sticky and heres hoping i avoid any further malware problems!
     
  14. jackyaz

    jackyaz Private E-2

    i dont know if this is malware related but the quick launch button on my keyboard for windows media play has stopped functioning, when it was working recently. is there any way to tell if its a malware problem or if the button has just broke?
     
  15. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    I would suggest trying another keyboard......:(
     

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