How to be sure all malware probs have been removed, before toggle System Restore?

Discussion in 'Malware Help (A Specialist Will Reply)' started by Wjj77, Apr 19, 2009.

  1. Wjj77

    Wjj77 Private E-2

    Hi,

    How can I be sure that all malware was removed, before I toggle System Restore?

    Platform Info:
    I have Windows XP and use Internet Explorer.

    Problem started:
    I got infected with all sorts of malware after going to a seemingly innocent website on bicycles. Immediately the screen flashed to a blue screen with DOS-like writing and then the computer shut down. After that, my computer would hang permanently and require hard reboots, it would be slow, and Kaspersky kept notifying me of virus type stuff.

    Removal process:
    When going through your malware removal guide, a whole bunch of malware was found. For the most part things went well, but there were the following idiosyncracies. I thought I had shut off all firewalls and active antivirus programs, but when I ran combo fix, the SAS logo popped up. Then combofix popped up a couple of boxes that just stated "Error: Sh*t." After exiting those errors, there was a popup that read, "ProcessDll.exe- Common Language Runtime Debugging Services. Application has generated an exception that could not be handled. Process i.d. = 0x490 (1168), Thread id = 0xedc (3804). I also ran the extra Smitfraud removal. When I ran that, I got a popup that wasn't listed in the instructions; it was disk cleanup. It also never stated that it was checking wininet.dll. Furthermore, when I look at the HJT log, there are still a couple entries that I find questionable. Plus, my homepage is always Google, but the HJT log seems to show msn.com.

    Next step??:
    Now, before I go to the next step of toggling System Restore, how can I be sure that all the malware is gone? Is there some new scan I should run? Please let me know if I'm safe yet, or if there is still malware lingering.

    Once I know I'm safe, I plan to implement all your tips on protecting myself from malware. Great site- thank you!

    -Wjj77
     

    Attached Files:

    Wjj77, Apr 19, 2009
    #1
  2. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    Your logs are clean but I would like to know if you know what these are:
    C:\Documents and Settings\Administrator\oashdihasidhasuidhiasdhiashdiuasdhasd
    C:\Documents and Settings\All Users\lxdj

    If not, delete them. Then you can do the final cleanup:
    If you are not having any other malware problems, it is time to do our final steps:

    1. We recommed you keep SUPERAntiSpyware and Malwarebytes Anti-Malware for scanning/removal of malware. Unless you purchase them, they provide no real time protection. They are useful as backup scanners. They do not use any significant amount of resources ( except a little disk space ) until you run a scan.
    2. If we had you use ComboFix, uninstall ComboFix (This uninstall will only work as written if you installed ComboFix on your Desktop like we requested.)
      • Click START then RUN and enter the below into the run box and then click OK. Note the quotes are required
      • "%userprofile%\Desktop\combofix" /u
        • Notes: The space between the combofix" and the /u, it must be there.
        • This will uninstall ComboFix and also reset hidden files and folders settings back to Windows defaults.

      • Delete the C:\combofix folder from combofix (if it exists)

    3. Any other miscellaneous tools we may have had you install or download can be uninstalled and deleted.
    4. If running Vista, it is time to make sure you have reenabled UAC by double clicking on the C:\MGtools\enableUAC.reg file and allowing it to be added to the registry.
    5. Go to add/remove programs and uninstall HijackThis.
    6. You can delete the C:\MGtools folder and the C:\MGtools.exe file. You can also delete the C:\MGlogs.zip
    7. If you are running Vista, Windows XP or Windows ME, do the below:
      • Refer to the cleaning steps in the READ ME for your Window version and see the steps to Disable System Restore which will flush your Restore Points.
      • Then reboot and Enable System Restore to create a new clean Restore Point.

    8. After doing the above, you should work thru the below link:

     
    TimW, Apr 22, 2009
    #2
  3. Wjj77

    Wjj77 Private E-2

    Thanks so much, Tim! I deleted those two files. Most "lxdj" files are related to my Lexmark wireless printer, but removing that document didn't cause any harm to the working of the printer.

    I've completed the rest of the steps, including most of the protection, and feel much better.

    Thanks again!
     
    Wjj77, May 2, 2009
    #3
  4. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    You are quite welcome..go forth and surf. :)
     
    TimW, May 5, 2009
    #4

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