How to delete OE identity? / How to go to my previous start menu

(WinXP Home SP2; OE 6; IE 6; Dell Dimension XPS T450MHz Pentium III; AVG Free Version 7.5.503; spybot S&D; ad-aware; cable; WordPerfect8; Lexmark Laser printer "Optra E310")

Hello, hope someone came across these 2 problems?

(1) Anyone knows how to delete one of my OE Identities entirely, with folders and files (Identiry suspected of being corrupted), since a techi helped me create a new one? I have 5 Identities so I wonder how I can find the exact one that has to be destroyed?

(2) The techi also helped in another area and, as an unsolicited bonus changed the Start Button Menu where, instead of the nice blue background and clearer fonts, I now get a dark grey background and smaller fonts which hurt my eyes. I've tried to change it back and also browsed Google but can't seem to find the way. Hope someone knows?

Thanks ever so much for any help! Adela

 

1) What makes you think an Identity is corrupt? What you really mean, I believe, is that you may have a corrupt message in an Identity. Would you agree?

To remove an Identity in OE, go to File, Identities, Manage Identities, select the Identity you want to remove, and click on Remove.

2) Re: the color change, did that only affect your Start menu, or did it affect that appearance of all windows (browser, word processor, email client, etc.)?

 

Hello usafveteran and thanks so much!

I phoned Microsoft and he proceeded to create 2 new identities without explaining or answering my "whys". On one of them he exported my folders and files from the old one, but failed to do it on the other Identity and now I can't use it until I learn how to export the contents from the old to the new Identity. If you or someone knows please holler?

As to a possible corrupt message...Months ago my msgs got stuck in the outbox and never got sent out, so I deleted both the Outbox and the Sent Items boxes and got new ones... but now the problem changed into weird emails sent by me and weird bounces too, and after trying so many things and finally paying MS Phone Support to solve it...but not succeeding, someone suggested I try this forum and I'm glad I did.

I was able to delete the entire Identity in 2 seconds, thanks to your precise instructions. Thanks so much!!!!!!!!!!

Oh sorry I should've explained - the background color changed all over: browser, word processor, email client, etc.! Before, it was easier on the eyes, blue with larger fonts. Do you know how I can change it?

Thank you again and again for your help! Adela

 

It sounds like you need to right click somewhere on your Desktop and select Properties. When the Display Properties panel appears, select the Appearance tab. That's where you'll see some options for changing the appearance of your windows. You may also need to click on the Advanced button and make certain changes there.

 

Bingo!!! Another problem solved! Actually the color is light beige (thought it was blue) so the black font on it makes it clearer and therefore seem larger to my eyes. Thanks so very much again! Adela