How to get rid of w32.explet.A@mm supu.exe virus

Discussion in 'Malware Help (A Specialist Will Reply)' started by cancer29, Mar 5, 2006.

  1. cancer29

    cancer29 Private E-2

    My computer is infected with w32.explet.A@mm supu.exe virus and i keep on getting message from norton antivirus again and again that the supu.exe file has been deleted but afte some time the virus comes again. How can i remove it permanently from my PC. I have also done Hijack this and iam attaching its log file as well. Please help me out. Thanks
     

    Attached Files:

  2. bjgarrick

    bjgarrick MajorGeeks Admin - Malware Expert

    Welcome to MajorGeeks.com, please follow the steps below:

    http://www.majorgeeks.com/images/grenade.gif Run ALL the steps in this Sticky thread READ & RUN ME FIRST Before Asking for Support

    • Make sure you check version numbers and get all updates.
    http://www.majorgeeks.com/images/grenade.gif Very Important: Make sure you tell us the results from running the tutorial...was anything found? Were you unable to complete any of the scans?...Were you unable to download any of the tools?...Did you do the on-line scans as suggested? etc.

    http://www.majorgeeks.com/images/grenade.gifAfter doing ALL of the above and you still have a problem, make sure you have booted to normal mode and run the steps in the below thread to properly use HijackThis and attach the log:

    http://www.majorgeeks.com/images/grenade.gif Downloading, Installing, and Running HijackThis

    http://www.majorgeeks.com/images/grenade.gif When you return to make your next post, make sure you attach the following logs and that you have run these scans in the following order too (these scans are covered in steps 6 & 7 of the READ & RUN ME sticky)
    • Bitdefender
    • Panda Scan
    • HijackThis
     

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