How to remove safenavweb.com hijacker?

obener · Jan 20, 2008

Hi all,

I have tried some different software to remove it but i have had no luck, I am still getting the safenavweb.com popup and at the same time my computer seems to be much slower than before and it takes so long to do one thing, the reason im thinking it is happening is that a keylogger could be there. I have put the full HJT log below. Thanks for looking anyways. If you need any more scans or results please do not hesitate to ask.

Edit Removed inline Hijackthis log for guide below to be run

DavidGP · Jan 20, 2008

Hi

As you likely already know is that malware is a massive pest these days and does its level best to hide itself in any number of places, So just a Hijackthis log will not show all the malware that can be on your PC, the full guide of our steps below has a few other logs that show alot of the malware on your PC and where they are located,

Please follow the instructions in the below link and attach the requested logs when you finish these instructions.

READ & RUN ME FIRST. Malware Removal Guide

After these are attached our malware experts will review these to see if your OK, if not they will issue you some further removal instructions, So logs that you will get to attach are:

MGlogs.zip (which has 5 logs inside it, including Hijackthis, just attach the whole Zip )
AVG log. ( Which is the report scan txt file )
Combofix logs.

http://img117.imageshack.us/img117/829/60272555mm4.jpg

plus a guide on how to attach the logs HOW TO: Attach Items To Your Post

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How to remove safenavweb.com hijacker?

obener Private E-2

DavidGP MajorGeeks Forum Administrator - Grand Pooh-Bah Staff Member