hp 8640 won't print msoffice documents

Discussion in 'Hardware' started by tekki_gurl, Jun 29, 2010.

  1. tekki_gurl

    tekki_gurl Private E-2

    I can't print any ms office docs to this printer. I have checked the printer drivers; they are current. I can print test pages, but when I try to print a test doc from Word, it just stalls during the print. Never really prints anything. What am I missing? Thank you for any help you can give me. I'm frustrated!!
     
  2. tunered

    tunered MajorGeek

    When you choose the file to print there will be a box that comes up, be sure you pick Your printer, the HP 8640. ed
     
  3. tekki_gurl

    tekki_gurl Private E-2

    I do choose the printer. It will print other docs just not from MSOffice. I will check it this morning and be sure I am choosing it each time. Thanks!!
     

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