HP a810n, from Tucson

Discussion in 'Malware Help (A Specialist Will Reply)' started by blackcaboftucson, Jun 24, 2008.

  1. blackcaboftucson

    blackcaboftucson Private E-2

    Hello again,
    Abrii you were such a good help that a friend from work gave me a chance to work on his. Followed the regular maintanence. Java was out of date so I removed it after the general maint. guide. Then, I got started on the Malware removal. Part way through, after Spybot, I started to get clean scans on Malwarebytes Anti-Malware, and Combofix looked pretty good. It runs great now. If you could take a look at it anyway I'd appreciate it. Thank you.
     

    Attached Files:

  2. blackcaboftucson

    blackcaboftucson Private E-2

    Here's the MG Logs from MGTools

    Thanks again.

    Jennifer
     

    Attached Files:

  3. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    These logs are all clean. You just need to get this PC properly protect because there is no protection installed. The below will cover this.

    Now let's start final cleanup from running the READ ME.

    Copy the bold text below to notepad. Save it as fixme.reg to your desktop. Be sure the "Save as" type is set to "all files" Once you have saved it double click it and allow it to merge with the registry.
    Make sure that you tell me if you receive a success message about adding the above
    to the registry. If you do not get a success message, it definitely did not work.


    Now it is time to do our final steps:
    1. You can uninstall SUPERAntiSpyware now.
    2. We recommed you keep Malwarebytes Anti-Malware as a scanner. It uses no resources except a little disk space until you run a scan.
    3. If we had you use ComboFix, uninstall ComboFix (This uninstall will only work as written if you installed ComboFix on your Desktop & renamed it like we requested.)
      • Click START then RUN and enter the below into the run box and then click OK. Note the quotes are required
      • "%userprofile%\Desktop\cf" /u
        • Notes: The space between the cf" and the /u, it must be there.
        • This will uninstall ComboFix and also reset hidden files and folders settings back to Windows defaults.
      • Delete the C:\cf folder from combofix.
    4. If we had you download any registry patches like fixme.reg or fixWLK.reg (or any others), you can delete these files now.
    5. If running Vista, it is time to make sure you have reenabled UAC by double clicking on the C:\MGtools\enableUAC.reg file and allowing it to be added to the registry.
    6. Go to add/remove programs and uninstall HijackThis.
    7. You can delete the C:\MGtools folder and the C:\MGtools.exe file. You can also delete the C:\MGlogs.zip
    8. If you are running Vista, Windows XP or Windows ME, do the below:
      • Refer to the cleaning steps in the READ ME for your Window version and see the steps to Disable System Restore which will flush your Restore Points.
      • Then reboot and Enable System Restore to create a new clean Restore Point.
    9. After doing the above, you should work thru the below link:
     
  4. blackcaboftucson

    blackcaboftucson Private E-2

    Okay, finished it up. It's running great, thank you.
     
  5. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    You're welcome. Surf safely!
     

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