HP deskjet printer ink indicator

Discussion in 'Hardware' started by Tipan, Nov 30, 2004.

  1. Tipan

    Tipan Private E-2

    I have just replaced a new print cartridge into my deskjet 3325 printer with a genuine and correct HP black cartridge, after the printer was indicating a virtual empty cartridge and a message to renew.
    After renewal and carrying out the various tests satisfactorly, printing is good
    but the printers ink indicator still shows the old empty cartridge, but I dont get any message to renew.
    How do I get my printer to recognise the new cartridge ?
    my os is XP, thanks
     
  2. mcadam

    mcadam Major Amnesia

    Can you click a refresh button or something of the equivalent? Failing that, try reinstalling the HP software - had many problems with an OfficeJet I used previously, the software was a nightmare, not to mention tech. support!!!
    But that's definitely a software problem, sure of it...
     
  3. Tipan

    Tipan Private E-2

    Thank you Macadam88 will try your suggestions,
    Tipan
     
  4. Tipan

    Tipan Private E-2

    Mcadam88 reinstalled printer software and thats solved the problem, thanks for your advice
    Tipan
     

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